Westminster Teak Delivers- Courteous treatment, beautiful products, easy assemble and a very prompt delivery.
NE, Sacramento, CA
We are enjoying our new Westminster Teak garden furniture.
S A, Tucson, AZ
Everything arrived in perfect order, delivered in a timely fashion and was of the high quality we expected. You folks "do good work" and we will not hesitate to look to your company first for our future needs.
T M, Bovey, MN
Thank you. The table we ordered arrived intact. It is beautiful. We are very pleased, and would not hesitate to order your fine products in the future.
L H, Los Angeles, CA
The furniture that I have received from you is beautifully constructed and elegantly designed, and your customer service is flat out the best of any company I have ever done business with. I know this because it took three shipments before I received an undamaged table, and through all of this, the people at Westminster Teak handled these problems with an unquestioning concern for the customer and a response time that was startlingly fast. No sooner would I e-mail a picture of the damage than a replacement table would be on a truck that same day. The only fault that I can find in this whole process was the crating of the tables.The first Martinique table was damaged by UPSFreight A replacement table was sent and arrived at the house in an undamaged crate. I unpacked and assembled Table Number Two and repacked Table One in Table Two's crate. It wasn't until we started using Table Two that I discovered a crack that ran all the way through one of the leaves' slats. The next day I e-mailed a picture of the crack and offered to uncrate Table One and swap out the damaged part, but soon after, I received a very nice e-mail saying that, as a customer, I shouldn't be expected to do that, and that a replacement table was already on its way.
A S, Madison, WI
Westminster teak- Excellent service Great product
DM, Raleigh, NC
It did arrive and went together seamlessly. Good quality
R S, San Diego, CA
Item was received on time, intact, and of higher fit and finish than I anticipated. And my compliments to your phone representative that answered my questions and took my order. It is so rare to contact one that knows what "customer service" actually means. Over all good show!
N S, Alexandria, VA
Excellence!- Great service, great product and super fast shipping! Would definitely recommend!
LG, Jacksonville Beach, FL
Good morning and thank you for the follow-up on our order. Clark was very pleased with the quality and the customer service for our order. We look forward to working with the staff at Westminster Teak in the future.
S M, Los Angeles, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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