the shipment was perfect and the delivery company fantastic and the table exceeded all expectations. it is good to see that i can still buy something and not worry about the quality, professionalism, and attention to customer service. keep up the good work.
M M, New York, NY
The shipment arrived intact and fully assembled. It is a beautiful piece and will provide perfect storage for the pillows from the table we obtained from you as well as serve as a wonderful buffet. We continue to be impressed with the quality of your furniture as well as the responsiveness of your staff.
F P, Brookfield, CT
The table arrived promptly and in good shape. I am very pleased with it and will probably order other items in the future.
D O, Buffalo, WY
My thanks to Lyon in customer service for his initial help in my search for premium teak furniture. Being a professional salesman for more than 35 years probably make me appreciate rapid response and follow-up. Secondly, you have an outstanding manager and warehouse manager at your Live Oak, FL facility with whom I worked (actually they worked) to determine which teak furniture would be best suited for our new Garden Room. We have invested quite heavily on the structure of this beautiful outdoor living area. Architecturally designed to blend with our house, this room features kitchen, fireplace, pergola, and large stained glass windows built into brick walls. My wife and I have been laboring over what type of furniture to include in the space and decided to look at the teak wood furniture. After a fairly extensive search that include Arthur Lauder, Smith and Hawkins, etc. I saw your ad on the internet. Your sale prices caught my eye but the Wall Street Journal article drew me in to look further. Being in the N. Florida area last week afforded me the opportunity to visit your showroom in Live Oak. Scott (manager) and Patrick (warehouse manager) could not have been more helpful. All questions were answered regarding construction and care of the furniture. Scott worked with me to determine our best needs. His service coupled with the excellent garauntee made my wife and my decision easy. I look forward to other purchases in the future. Thanks.
R Y, Germantown, TN
All great! I will order some cushions shortly. Thanks for a great job and good customer support.
A G, Houston, TX
Thank you for your inquiry. I received the shipment of tiles in good condition in a reasonable time frame. They look lovely and were easy to assemble. We will be using these tiles in an outdoor shower at the beach where the flooring was beginning to show wear, so we will be interested in seeing how they weather over the season.
S R, Towson, MD
Beautiful teak shelf - fast delivery!- We received this beautiful teak shelf assembly for our bathroom just 3 days after placing the order. Completely satisfied with the purchase, pleasantly surprised to see the shelf looked better in person than it did on the website. Thanks.
CG, Eddyville, KY
The teak chairs (and cushions) arrived safely (I think that you could have safely shipped a car in that crate!) and my wife and I have already enjoyed them immensely. The quality of construction encourages us to believe that we will continue to enjoy them for many years.
D H, Mansfield, OH
A Great Product and a Great Company- The teak furniture is outstanding, beautiful and built to last. Customer Service is professional and knowledgeable. Sales and delivery follow-up reflect a truly first-rate business. They really believe in their products!
LJ, Ridgewood, NJ
Table - Love the quality of our new teak table and arrived in a very timely matter.
DH, Salem, AL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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