Shipment arrived in great condition, the chair pads were not stained, marred or damaged in any matter. They look and sit very nicely.
C S, Fort Lauderdale, FL
We found Westminster Teak on the internet but I phoned your customer service number to place the order. I spoke with Michelle who was very helpful with the order and very knowledgable about teak. She patiently helped me order the perfect set of furniture and feel comfortable with what to expect and how to care for the wood.We purchased your Pacifica spa bench with towel rack and mat. Unfortunatley, I found a small crack in the support strip on the bench seat. Flo in your customer service department was extremely cooperative and we decided to try replacing only the top of the bench. The replacement arrived in just a few days and we put the new top on our bench. This new top looked great but did not line up exactly with the existing legs causing the bench to be slightly uneven on the floor. Again Flo addressed my concerns immediately and the next day Westminster Teak delivered to me a completely assembled perfect bench!This was the best customer service I have ever received. Everyone was courteous, understanding, prompt and made delivery and returns extremely convenient. The furniture is a wonderful honey teak color with a beautiful smooth finish. Each item is extremely well constructed.We love our new bathroom and Westminster Teak is a big part of it. Thank you for providing such a superior product with fantastic customer support
N/A, Jensen Beach, FL
The teak piece arrived from UPS undamaged., It is a beautiful piece of wood.
J K, Duncan, South Carolina
Thank you for the ease in the ordering process. We also appreciate the speedy delivery! We are happy with your product.
J H, Greenville, SC
Yes our furniture arrived safely intact. We have enjoyed it immensly so far.
L W, Charlotte, North Carolina
Yes, my order arrived in perfect condition! Thank you for your excellent service!
M H , Topanga, CA
The order arrived in tact and only one day from ordering. Great Job! Thanks! Diana Alvarado
U O, Santa Barbara, CA
great quality and wonderful service!- We were very pleased with the high quality and excellent workmanship of the chairs. They arrived very quickly. The special order covers followed in a timely manner and were perfect. Would use again.
RN, Cape Porpoise, ME
Thank you for the email. I am very pleased with the furniture and delivery. Everything was packed very well and the furniture is very sturdy and beautiful
T P, Kaunakakai, HI
Great service & support- It has been many years since we purchased our outdoor Westminster furniture. But the other day we had a part break ... So I called and sent a couple pictures and their great support staff sent me the replacement part free of charge ( I had to pay freight) and it is all fixed. Awesome company, furniture and support!
MH, Chico, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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