All products arrived in excellent condition...thanks for providing outstanding products and...more importantly, outstanding customer service.
R A, Universal City, TX
Thank you for asking! Our shipment arrived in perfect condition and we love it. The chairs are very comfortable and secure (we are using them on a terrace on our roof, 3 stories up over the ocean so it matters!!).
C D, Spring Lake, NJ
The teak outdoor furniture arrived promptly and in good condition and we are very happy with our choice.
L B, Westlake, OH
We love our teak table - it arrived on time and in tact as promised.
S P, Columbus, Ohio
I wanted to write to you to tell you how highly we appreciate your teak wood furniture products and your service.<br><br> The shipment arrived on June 3, as promised and the delivery person unloaded quite a considerable amount of merchandise and put it in our garage as I indicated. He was careful and courteous and left wishing us well with our new purchase.<br><br> As you know, we ordered eight chairs, two lounge chairs, two dining tables and a tea cart, so he had his work cut out for him!<br><br> My husband and nephew set about putting the furniture together and shortly thereafter your beautiful and well-designed pieces were ready to be used. They are, as I said, beautiful. The wood is smooth, the joints are almost seamless and the finished pieces are sturdy as well as being pleasing to the eye.<br><br> All in all, from the initial placement of the order to continued enjoyment, your company's products and on-line accessibility have been without parallel. I hope to do much more business with you in future months and years.
C G, , PA
we love it! it came in excellent condition with no hassle, bother or trouble.
F D, Shelby, Michigan
The teakwood furniture arrived promptly and we are very pleased with the product.
D D, Savannah, GA
Hi, I would like to commend you very highly on your customer service. When there was a problem with the delivery, Michelle was on top of things and got my order delivered. Her follow up was excellent. Your packaging was exceptional. The product was very well packed and arrived in great condition. The product is also wonderful. The dining set looks fantastic in our patio and the chairs are very comfortable. My shopping experience with you has been absolutely fantastic. I would definitely use your company again and would recommend you highly to my friends.
M K, New York, NY
My teak furniture came out great!! Your product took away the grey which I did not like, now I love my beautiful teak patio furniture!
S V, Grafton, NH
The order arrived in tact and I am very impressed with the product. I look forward to using the patio furniture when the weather permits!
G G, New York, NY
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-5 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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