I received my teak dining set sometime ago, and wanted to let you know how wonderful it is. The representatives were very friendly and the transaction was flawless. When the product arrived, I was astonished by the fine quality of my furniture. What a deal! I saved about $500-$600 from the another brand, and the quality was hundred times better. I will definitely return for all my teak purchases in the future. Thanks for such a great product. I've been telling all my friends about your company
S J, Boston, MA
This is not the response I expected. You exceed my expectations!! While it is unlikely I will order another teak patio set -- being 72, I will certainly recommend your products as high quality and your service as customer centered.
M W, Ann Arbor, MI
Dear Friends - Now that my order is complete, I want to thank you both for the quality of the product --- just as I had hoped --- and your outstanding customer service. Of particular note, when I contacted you to let you know that I had not received the umbrella fabric I ordered, I was treated with unfailing courtesy and a unflinching commitment to resolve the problem to my satisfaction. Instead of giving me attitude or who was at fault or a run-a-round, you simply said you'd send out a replacement and quickly did. Now I am a satisfied customer who will likely order from your firm again.
A S, Princeton, NJ
Hi, Westminster Teak, I ordered this gift on the recommendation from a parishoner of mine who ordered a teak bench from your company three years ago to be placed outside our church for elder members to sit while waiting for their rides after service. I have watched this bench weather beautifully and sturdily over the last three years. So when the opportunity for me to provide for a unique 25th anniversary gift for my sister and brother in law presented itself, I felt I had enough first hand experience with your product to feel I could order with confidence from your reputable company. My sister and brother in law absolutely love their new bench and have placed it out of doors in their garden, and have chosen to allow it to weather naturally. They stated to me that it arrived on time exactly when the carrier stated it would arrive, it arrive soundly and very sturdily crated, the components were enclosed exactly as stated in the inventory, the instructions were very easy to follow, and my brother in law, who is an engineer, states it is finely crafted and of the 'luxury' quality he desired. We feel very happy about our purchase and thank you for writing to us for feedback.
M S, Harbor Springs, MI
Great buying experience- Good choice of products. Easy to order. Arrived early and all went well.
BR, Brookville, NY
I appreciate your customer service! We are enjoying our teak table very much!"
P W, West Hills, CA
My order arrived in great condition. I really like the teak folding table and teak folding chairs.
J D, Palm Harbor, FL
The Pacifica Curve bench arrived on time and well assembled. The gentleman I ordered the bench for is very pleased with the product. Since he is happy , I am happy. The salesperson was quite helpful and friendly and for that I thank you. I will recommend Westminster to all my friends. Thank you.
S B, Florence, AL
We received the teak bench with no problems and in perfect condition. We are very pleased and are enjoying it in our backyard.
M B, Colorado Springs, CO
Thank you for your email. The delivery was received in impeccable condition and we really like it to enjoy the last days of summer.
E P, Redmond, WA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-4 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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