Yes my shipment arrived in good condition and in a timely manner and I was pleased with the quality of your product. I would gladly do business with your company in the future.
T G, Bartlett, TN
Westminster Teak,<br> We are most impressed with your service and professional looking teak products. <br>Thanks for your help. The quality is superb and the design is perfect. We love them... Many thanks.<br> I hope to do much more business with you.
W &, Naples, FL
Beautiful products, reliable careful shipping, superb customer service- There are two ways to get to know a company: by its products and by its response when things go wrong. My experience with Westminster Teak has been excellent in both ways. The outdoor teak products I bought from this company are beautiful in design as well as material, and were shipped carefully. I plan to enjoy these products for many years. When one of their items had a weakness, which showed up three months after I received it and caused the need for repair, Westminster Teak responded immediately. The company sent a replacement without fuss, and arranged for pickup of the repair item. This was altogether a most pleasant experience. Kudos for not just a beautiful product but also for a really user-friendly customer service!
MR, Portland, OR
Thanks for the followup. Yes, the crate arrived promptly. The chair and table were easy to assemble, look great and are very comfortable. What more could you ask for? I'll be sure to recommend you to my friends and will add more teak pieces in the future.
S S, Burlingame, CA
WE LOVE our new Wave teak arm chairs with custom sumbrella cushions!!
M &, Langlois, Oregon
Hello, I have received and assembled the bench that I ordered and it looks fabulous in my remodeled shower. The directions were clear and it was nice that all the parts fit together so well and with only a few screws. Great construction and look. I love it and wouldn't hesitate to refer a friend or order other pieces from you in the future. Thanks,
A L , Fox Point , WI
Quality and service- The product is highest quality and is delivered in perfect condition
SR, Edenton, NC
Product was exactly as advertised- The product was exactly what we were looking for at a great price. Teak color was not too dark.
LH, Arlington Heights, IL
Thank you for the inquiry. Our customer called to say that everything was packaged very well. Assembly was quite easy and delivery time was as promised. The cushions also arrived in the time that was projected. She commented that her family remarked at how beautiful her outdoor furniture was. She sent me a note thanking me for the great service and how pleased that everything was better than represented!
J C, Las Vegas, NV
The replacement piece for the bench arrived safely and all went together without a hitch. The bench is beautiful! It is exactly as I had hoped it would be - it is always challenging to order online or from a catalog. Your quality does not disappoint, it is superb. The return of the damaged piece went smoothly, thanks to the clear instructions and tracking by your staff. All of the individuals with whom I have spoken and/or e-mailed at Westminster have been extremely helpful and courteous. I thank each for their consideration. We had a bit of a snafu to start, but the story ended well.
M F, Middlebury, VT
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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