Thanks for asking. Everything arrived one day ahead of schedule, which was really nice, since I was not going to be available on the scheduled date! The wood used to frame the stack on the pallet had gotten pretty badly broken up, and some of the boxes took a bit of a beating, but the heavy cardboard did its job and protected the teak! Three cheers for heavy cardboard! Thanks again for making a great product, and for packing it well enough to survive the apes in shipping.
J S, Jacksonville, FL
Thank you so much for your follow up on my order. In this day and age, it is such a relief to know that one is interacting with real human beings who genuinely care about customer relations. To answer your question, the teak tiles arrived in perfect condition, and they are just what I wanted. The look nice and were easy to lock together.
B C, Encinitas, CA
Thank you, our order arrived in good time and was in excellent condition... we love our Teak Bench and have no complaints.
K A, Woodbridge, VA
We have received our wonderful teak table & teak chairs. Everything arrived in tact and we love it. We put it on the back of our boat last weekend and have already received many wonderful compliments on it. Thank you so much. It was a pleasure doing business with your company from our internet experience, to the sales department, to the lovely furniture. We took a risk on buying "internet" furniture sight unseen...but, our experience was better than we ever had shopping in a furniture store. Thanks, again!
R F, Raleigh, NC
We are enjoying it very much. The comments are: Very nice Easy assembly
D G, Phoenix, Arizona
The product is terrific, it arrived intact, it was packed unbelievably sturdy and it is just Beautiful!
K R, Lackawaxen, PA
Yes; very pleased. Order delivered on time with no issues. We are very happy with the benches
A P, Atlanta, GA
Just wanted to write and let you know that my shipment arrival of 4 chairs was even quicker than I expected. They were packed perfect and arrived in great shape. The quality of teak and workmanship is just as you describe on your website. They look great in our deck pool area I know I will be ordering again in the future when I expand my teak needs.
S M, Winter Park, FL
My shipment arrived intact and promptly. I have already used it to restore my teak table to like new condition after 5 years of withstanding the weather with no care. So far it is standing up beautifully to the weather. I am completely thrilled and have had many compliments from those who have seen the before and after results. My compliments on the wonderful customer service as well. Thank you and should I ever need more Teak Super cleaner, I will not hesitate to order from you again.
K O, Greenville, SC
Dear Customer Service, The table and benches you delivered to us are beautiful! We (you) get lots of compliments from people stopping by. We live on a bluff where it gets rather windy. The benches are a great option - they don't blow around and tip over. The care kit is also very helpful. The furniture arrived in great shape, and in a timely manner. One of the delivery men seemed somewhat annoyed, and unfriendly at first. But once the furniture was in place, he was a little more approachable. We hope to order more furniture for a second home as soon as we get have a confirmed size and installation of the patio. We look forward to doing more business with you.
A C, Prescott, WI
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Westminster Teak salutes and honors veterans by offering a 5% additional discount to all military personnel, veterans and their spouses. Please confirm and enter the following information into the comments section during checkout:
Shipping within 24 hrs applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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