Westminster is the best. Well made. Perfect fit and joinery. Well engeneered shipping cartons and on time shipping. Teak the way it's supposed to be.
C L, Heath, TX
I had the pleasure of dealing with your representative Michelle. I cannot say enough about how she took care of my request in a very helpful and enthusiastic manner. Scheduling deliveries can be a problem but not when your dealing with Michelle. We originally ordered two Teak rocking chairs they were delivered as requested and we liked them so much we ordered a matching table and pillows. The pillows were added after Michelle sent us fabric samples to choose from. Being able to talk with a customer representative like Michelle is a real plus. I look forward to recommending your product and service to anyone who request my opinion.
L C, Myrtle Beach, SC
The customer service is awesome- From the moment I reached out to the online help at Westminster Teak through the delivery of the product and a variety of communications with their Customer Service representatives, I cannot say enough about how well we were treated. Thoughtful, professional, quick, timely communication, we are so impressed. Thank you to all.
HH, Chester, NJ
The true measure of a company's customer service is when something goes wrong. In our case we were concerned about a flaw in the teak lounger we received. Upon reporting this to Westminster Teak we were immediately shipped a replacement and the first unit was picked up - no questions asked, and no additional shipping or restocking charges. We love the lounger, and greatly appreciate the quality customer service that Westminster Teak has provided. We highly recommend them.
V &, Spring, TX
This shipment was above and beyond more than we expected. The delivery driver even commented on your excellent packing and quick delivery. the bench and chair were easy to put together with excellent directions. They are so nice we were even hesitant to use the cushions we ordered because the bench and chair are so beautiful. I would recommend your company to anyone I know and you have a very first time loyal customer here. Thanks for a job well done.
R J, Danbury, CT
We received the 2 Teak Sun Loungers in perfect condition, the quality of the teak product is outstanding and everybody who has seen the teak chairs have asked us where to buy it. The assembly was easy and we can't wait to see how they are going to look with the sunbrella cushions we also ordered. Keep up the good work... a satisfied customer.
J B, Corpus Christi, TX
Not only was my shower stool in tact, it was beautiful, easy to assemble and sturdy! I *love* it and now I'm trying to dissuade myself from purchasing a whole yard full of your teak furniture. Great stuff! Thank you!
J P, Kennesaw, GA
I love the teak train rack that I ordered from you. It is really pretty and was exactly what my new bathroom needed. Your service was excellent and I will certainly purchase from you again.
P O, Universal City, TX
It came on time, it came intact, it was easy to assemble, it seems sturdy and the finish is good. Thanks
R R, Laporte, CO
The teak patio furniture and cushions arrived intact. The workmanship is of a superb quality; really surprisingly good. I suspect we will make additional purchases in the future.
J G, New York, New York
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-4 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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