Excellent customer service and delivery.- Thank you for your professional service.
BB, Los Angeles, CA
The order arrived in tact and only one day from ordering. Great Job! Thanks! Diana Alvarado
U O, Santa Barbara, CA
Everything arrived on time and in excellent condition. I was especially pleased at how quickly the items shipped. Excellent customer service and a quality product will ensure that I will be doing business with you again in the future.
M R, Ventura, CA
Thank you for your inquiry. My teak floor mat arrived in record time, in good condition, and is indeed a very fine produce. I placed half a dozen orders for products over the Internet this summer. Your product was one of only two orders in which the item I ordered was in stock, as advertised, and arrived within a minimal time frame. Thank you. If I have the opportunity I will order from you again and will put the word out that your products are great and service excellent.
M C, Hall, MT
The benches arrived when promised and are beautiful! Thank you so much for a great product and exceptional service
EE, Orange Park, FL
Everything arrived in good condition and we really like the teak outdoor furniture. Very pleased with your operation, the quality of the goods and the price.
M P, Fairfax, VA
The shipment arrived earlier than I had expected and product is terrific. You did an excellent job exceeding my expectations, I will buy from you again and tell my friends as well.
S T, Palm Springs, CA
We have received our teak outdoor furniture, and it was in excellent shape, and is now in place on our roofdeck. It is of the highest quality and we plan on enjoying it for years and years to come.
D D, Newburyport, MA
Thank you for the follow up. The benches arrived and were in perfect condition. This order was for a senior housing memory care facility, and high quality ( no slivers) was mandatory. We are very pleased and will certainly use this product again.
L M , Hanford, CA
Before purchasing from your company I did some "research" from others that had dealt with you. I was convinced when I bought the few pieces I did that I would be satisfied with your styling and handicraft. I only recently learned of another outstanding attribute your customers enjoy and that's your service. I only recently noticed that when I took my teak deck furniture from its winter hibernation that two pieces of hardware that fasten the foot rest to the Barbuda Captain Teak Steamer were missing and nowhere to be found. I contacted you by Email and you asked if I could send a photo of the effected area which I did. Your almost instantaneous reaction was to let me know that you were aware of my problem and only the fact that one of your facilities had recently been flooded prevented you from curing my problem. This week I received what I needed and, indeed, rather than sending two of the needed pieces you sent me eight. Many thanks; I truly appreciate your service at least as much as I admire your styling and handicraft. What a pleasure to know that there are reputable companies in this country that are as good at customer service as you are. Thank you!!!
R R , Redding, CT
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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