I was delighted with the service and quality of my purchase. I plan on purchasing more in the future.
L R , La Jolla, CA
Westminster Teak has an exceptional product with outstanding customer service! - My husband I have purchased several pieces from this company. They are not only beautiful, but are extremely well made and are exactly what you think they should be and more. Recently, we ordered a large piece of furniture that had glass shelving. One of the shelves would not fit in correctly, so I called to see what we could do. Without hesitation, they were ready to ship out a new piece (which would have been expensive) and allow us to receive the new piece and use the shipping materials to pack the old one, which they would pick up for return. I was absolutely astonished that this was offered without my having to ask. Instead, offered that my husband would try to sand the wood slightly to get the glass to fit, but wanted to make sure that if it didn't work, they would take it back after we sanded it. Not a problem at all. We were able to fix the issue on our own and could not be happier with the piece. This level of customer service and superior product is hard to find and I would absolutely order from them again, and would not hesitate to tell anyone that they could not go wrong ordering from Westminster Teak.
JB, West Boylston, MA
I must say that the custom wooden crates that were used to hold the shipments were very well designed and sturdy to say the least. As a result, all pieces arrived in perfect condition. Thanks to the numbering system, my wife and I were able to easily assemble the teak furniture. We enjoyed the final assembly experience and had fun tapping the wooden pins into their respective places. All the pieces fit perfectly together and look fabulous on our deck. We are very pleased with the overall quality and workmanship, and would recommend Westminster Teak to our friends and family.
R B, Cary, NC
We just received our Sunbrella cushions for our two rocking chairs and the additional fabric top for our umbrella. THEY WERE ALL PERFECT!! The cushions are awesome, the exact shade we wanted plus a PERFECT FIT, and the umbrella fabric top matches perfectly. I don't know how your company manages such perfection, but it does!! Thank you again so much. We will be adding to our already considerable array of Westminster Teak furniture as we go. You and your company are the absolute best!
J Y, Newbury Park, CA
I just received the (custom) sunbrella cushions you made up for my teak terrace furniture and could not be happier with the results, as well as the entire experience of ordering from WT. The pillows look and fit well; they arrived in a timely manner; Fred, the person who helped with the order was especially knowledgeable and helpful, etc. etc. Florida Umbrella did a great job of making up the order and getting it delivered to me. Thanks ever so, for everything!
D A, New York, NY
I am happy with the teak table. It is in excellent shape and better than I had hoped. Thanks.
A C, Santa Rosa, CA
Thanks for the timely arrival of our recent purchase of the patio chair cushions! The package actually arrived a day earlier than was predicted. The cushions are exactly what we'd expected and are a perfect match to the Sunbrella patio umbrella and the Sunbrella awning with their forest green color and white piping. We have gotten many compliments on their appearance.Thanks again for all of your help!
P D, Pittsburgh, PA
This is just a test
SA, Melbourne, FL
Several weeks ago I ordered 1 of the Grand Hyatt teak tables and teak armchairs as an experiment to see how the process worked, as well as whether the teakwood chair would suit our needs. We really like the design of the chair. Our ultimate objective is to purchase an entire teak dining set-- 4 chairs and a teak round table.
K B, Sausalito, CA
Everything arrived on time and in excellent condition. I was especially pleased at how quickly the items shipped. Excellent customer service and a quality product will ensure that I will be doing business with you again in the future.
M R, Ventura, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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