am delighted with the efficiency and timeliness of your service. The teak benches arrived in fine shape and I would purchase from you again when needed. Thank you!
A H, Pasadena, CA
Received the furniture and we were very happy with the packaging. Everything came out the box just perfect. We set up the teak table in no time, and were sitting at our new set and admiring the quality of the finish.We couldn't be happier. Outstanding quality and value
S W, Northport, New York
Hello I have to tell you, I do about 98% of my shopping on line, and I have never had a follow up email like this. Kudos to you and your company for such attention to customer service!! I received my order very quickly and in wonderful condition. Easy to assemble, and the quality is fantastic. I am a very satisfied customer. I was on the fence about ordering 2 backless benches, just because of the current economic "conditions" -- but was very tempted by the free shipping, after seeing what kind of quality my new table was. I still might bite the bullet and order the benches--especially after hearing from you today. I am so impressed with Westminster Teak.
K K, East Haddam, CT
My shipment arrived intact.The freight company delivered on the day that was scheduled. We are very pleased with the furniture. You have a quality product. We are confident that we will enjoy our Wesminister teak furniture many years and that if we ever have a problem that your company will be there to help us solve it.
L R, Laconia, NH
Dear Westminster Costumer Service: Thanks so much for your email to check on my recent order. I must admit that when my first purchase arrived, I was very concerned that the steamer chair inside would be damaged. I have attached some pictures that I took of the box, but in all honesty the lighting is such that one cannot really tell how damaged the box was. The UPS man noted on his report that the box was damaged to be helpful to me in case the chair was damaged. Luckily, the chair was not damaged at all in shipment. The second chair that I ordered arrived in a box that was in much better condition and the chair was fine. My initial opinion of the steamer lounge that I bought was so high that I purchased a second one to go with it. One reason I made the first purchase was because of the guarantee/warranty on the wood and the brass hardware. Once I actually saw the chair, I liked it so much I ordered the second. I have already told some friends about your products and how happy I am with them. Thanks again and take care,
A W, Tunkhannock, PA
Our furniture arrived on time and in perfect condition. We are very pleased with the quality of the furniture and cushions, we plan to enjoy them for many years to come. When we are in need of additional Teak, we will be certain to contact you.
K V, Napa, CA
Yes the teak bar was shipped to us in perfect condition. It is a remarkable piece that gets a lot of comments from guests. It is very well designed and very stylish. We look forward to using it for many years. If I had to give you one bit of constructive criticism it would be this: I would have designed some plastic liners for the drawers to hold a few condiments or even ice cubes. But over all it is perfect.
H M, Westport, CT
The tables are beautiful and very well crafted. An absolute pleasure to deal with your company from order to delivery! Thank you.
J V, New York, NY
Thank you - Everything arrived perfectly and we love the quality of your products!
D P, Sarasota, FL
Thank you Westminster Teak Company, We received both orders faster than what we had anticipated. That was a pleasant surprise. The items we ordered were perfect. I do have to tell you that the two gentleman that I placed my orders with on the phone were professional, courteous and very friendly. They were knowledgeable about your products and never had a problem answering my questions. I would definitely do business with your company in the future and will recommend you over and over again. It is rare to find a company with good customer service and great products...you have it all! Thanks again!
D L, Surprise, AZ
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-3 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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