We received our order the next day! We are very happy with both your product and service! We use these chairs on nearly every project and everyone loves them. In fact, I'm working on the next project and they've already approved 5 of the chairs & 2 steamer chairs based on ones they saw on a previous project.

K K, Oakland Park, FL

We are very happy with our order. All parts fit exactly and it was easy to assemble - a big plus for me. We really like the sturdiness of the bench and am quite happy with it. Very nice product.

C A, Mattoon, IL

I received the custom cushions I ordered in a timely basis, and I am very please with the quality, design, and the way they fit my furniture. Thanks for your response to my requests for status reports while I waited for them to ship. I will recommend you all to anyone who asks!

M K, Louisville, KY

Yes; very pleased. Order delivered on time with no issues. We are very happy with the benches

A P, Atlanta, GA

Thank you for your inquiry. I received the shipment of tiles in good condition in a reasonable time frame. They look lovely and were easy to assemble. We will be using these tiles in an outdoor shower at the beach where the flooring was beginning to show wear, so we will be interested in seeing how they weather over the season.

S R, Towson, MD

I received the replacement bench, assembled it, and am very happy. I believe you have top quality products and now I am also happy with your customer service in reply to the issues with the initial shipment.

R L, Acton, MA

The true measure of a company's customer service is when something goes wrong. In our case we were concerned about a flaw in the teak lounger we received. Upon reporting this to Westminster Teak we were immediately shipped a replacement and the first unit was picked up - no questions asked, and no additional shipping or restocking charges. We love the lounger, and greatly appreciate the quality customer service that Westminster Teak has provided. We highly recommend them.

V &, Spring, TX

The shipment arrived intact, wonderfully packed, which was very reassuring, as the likely hood that anything would have damaged the contents of the crates was nil unless the crates were damaged, and those were completely intact. It was extremely easy to put together, very well marked and explained. The quality is truly amazing, the finish is superior to anything else on the market and only comparable to Barlow Tyrie, whom I have bought from in the past. As a price comparison there is really no longer any justification for me to buy from anyone else but you, and you have definitely secured another client in me. I will be ordering more items in early spring, next year, as we are past the season now. Honestly I was impressed beyond words, I now think that Barlow Tyrie and Gloster are over priced, you have definitely killed the competition, it's just that people are not aware of Westminster Teak and generally buying something over the internet without having seen it is difficult. Your guarantee puts that to rest, except returning items is not easy either. I think Brand awareness should be your only concern, and I am sure you are doing something about it. I think that once people have seen the furniture, touched it, and are able to compare it, you would have won the battle... I will never buy from anyone else, and will try and talk people out of the other high end brands on the market, by vouching for your quality personally. Many Thanks, wonderful customer service and just an overall amazing experience.

A H, Chappaqua, NY

I love the shower stool I ordered from you. It is beautifully made, and the instructions for assembling it were easy to understand. The workmanship was perfect!

C C, Auburndale, MA

The bench arrived on time. I am very pleased with the construction and the design. You deserve the accolades you have received!

S H T, Gaylordsville, CT