I received the order intact and in fine shape. It was exactly what I needed
E B, Deerpark, NY
Thanks for the follow up...good customer service ! We love our new teak furniture...just as advertised. Now looking for two small teak folding chairs for either end. Wow, I am impressed...great customer service! A dying art.
P S , Spencer, MA
Thanks for following up. Everything was great. You caught my second Order up with the first and everything was delivered at the same time. The packing was impressive. The chairs and stools are great. We are enjoying them. Customer service was also perfect.
C K, Roanoke, VA
The teak chairs arrived in perfect condition. Thanks for using such sturdy packing (wooden crates secured the cardboard box). The chairs are very comfortable and feel very sturdy. They were a gift and the recipient is very pleased! I decided to purchase the teak chairs based on two things, the endorsement article mentioned in the New York Times and the special sale price offered just before Christmas.If I'm ever in need of additional teak furniture, I will certainly consider buying from you again.
L B, Memphis, Tennessee
Our order arrived in excellent condition and in a timely manner. We are very pleased with the small teak storage box that we purchased from you.
E H, Pittsburgh, PA
Thank you for your follow-up e-mail. Our shipment arrived in perfect condition. Given the extremely sturdy packaging, this should come as no surprise. The teak bench is beautiful, and my wife was delighted with her present. I was very pleased with every aspect of the transaction. Your sales personnel were very pleasant and helpful. The e-mail shipping notice and access to the tracking system were also appreciated. However, as many of your customers must tell you, your return guarantee was the feature that allowed me to purchase teak furniture sight unseen over the internet.
M B, Menomonee Falls, WI
Great Chair- Ordered the baruda reclining chair and footrest. Footrest arrived just fine. Chair had a split in the backrest. Westminster was extremely prompt in shipping a replacement and arranging for pickup of the damaged item. The chair itself is very comfortable and exactly what I was looking for. I was very impressed by the quality of customer service and their communications.
JV, Sun Valley, ID
I cannot tell you how happy I am with my purchase. It arrived promptly & unharmed. The bench is elegant as well as functional and looks terrific in my bath/spa. Should I need teak in the future, rest assured I will definitely order from Westminster Teak and would highly recommend your company to my friends. Thank you for selling quality, sustainable products.
P W, Round Rock, TX
We have received our wonderful teak table & teak chairs. Everything arrived in tact and we love it. We put it on the back of our boat last weekend and have already received many wonderful compliments on it. Thank you so much. It was a pleasure doing business with your company from our internet experience, to the sales department, to the lovely furniture. We took a risk on buying "internet" furniture sight unseen...but, our experience was better than we ever had shopping in a furniture store. Thanks, again!
R F, Raleigh, NC
The teak bench arrived on time and in great shape! thank you. You made it so easy to get exactly what we wanted
K A, Reno, NV
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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