It was my first time using your service and ordering your product. It arrived sooner than I thought and the client was very happy.
S S , Los Angeles, CA
We ordered two teak tables from Westminster Teak. One of the two tables arrived damaged, and, after e-mailing you photos of the damage, we received a replacement table that was in perfect condition. The quality of the undamaged tables is excellent. We are very satisfied with both your product, and your dedication to customer satisfaction.
J F, Reinholds, PA
Love the chairs and would like to order cushions at some point. will let you know. Thanks
S W, Rumson, NJ
Thank you for asking - it did arrive intact - a day earlier than I expected and it is absolutely gorgeous. It is exactly what I had been looking for (but not able to find) and is a thing of beauty in my new walk-in shower.
P B, Kaufman, TX
The replacement chair is well received. Thank you for your wonderful customer service. It is such a pleasure to work with Westminster Teak. The sales staff are so courteous and helpful . The products are marvelous and in the rare occasion, when something is not quite right, customer service makes everything so easy and fast. You all make me look like such a hero to my customers. Thank you very much!
L B, Ft Lauderdale, FL
I have to say that everything, from the shipment to the product, is great! The shipment came almost immediately after I placed the order. One of the bottle was leaking a little bit . Still , I'm very happy with the service. The product is exceptional GREAT....very easy to use; the results are exceptional. Thanks for your enquiry and service.
I M, Long Island City, NY
Its awesome! Just perfect! Can't wait to order some patio furniture
N G, Seattle, WA
Before purchasing from your company I did some "research" from others that had dealt with you. I was convinced when I bought the few pieces I did that I would be satisfied with your styling and handicraft. I only recently learned of another outstanding attribute your customers enjoy and that's your service. I only recently noticed that when I took my teak deck furniture from its winter hibernation that two pieces of hardware that fasten the foot rest to the Barbuda Captain Teak Steamer were missing and nowhere to be found. I contacted you by Email and you asked if I could send a photo of the effected area which I did. Your almost instantaneous reaction was to let me know that you were aware of my problem and only the fact that one of your facilities had recently been flooded prevented you from curing my problem. This week I received what I needed and, indeed, rather than sending two of the needed pieces you sent me eight. Many thanks; I truly appreciate your service at least as much as I admire your styling and handicraft. What a pleasure to know that there are reputable companies in this country that are as good at customer service as you are. Thank you!!!
R R , Redding, CT
Thank you for your great service. Your company has definitley got its customer service and sales force in top form. I will tell my friends that may need your products and will be sure to do business with you again when i need your products.
D H, New Iberia, LA
The furniture arrived in-tact and in excellent condition. It was so very easy to assembly. Really like the teak dowels in lieu of screws nuts and bolts.
B L, Greensburg, Pennsylvania
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Westminster Teak salutes and honors veterans by offering a 5% additional discount to all military personnel, veterans and their spouses. Please confirm and enter the following information into the comments section during checkout:
Shipping within 24 hrs applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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