Thanks for the follow-up. Yes- everything arrived in tact and was so easy to assemble. We are thoroughly pleased with it all. The cushions are wonderful too. We had a storm blow through (and in Oklahoma, our storms BLOW) and a couple of cushions blew into the mud. I let the dirt completely dry and then it just wiped right off with my hand! I was so happy that I didn't have to remove the cover and wash it. I'm already making my list for the next purchase in the spring. We will want to add to our collection. Thanks so much!
L M, Arcadia, OK
The shipment arrived a day early which we greatly appreciated. The bench is absolutely beautify and went together easily. The wood is of the highest quality, just as we had hoped. We love your products, and certainly plan to order from you again.
J I, Natick, MA
The teak table arrived in excellent condition, and is very beautiful. I was impressed with the quality of the teakwood table, and I consider it to be an excellent value. Thank you very much!
S D, Rogers, AR
Trustworthy and reliable business- I recently purchased a beautiful teak bathtub tray from Westminster Teak. To my dismay, my tub apparently isn't a standard width and the tray didn't fit! I contacted customer service, and they helped me return it to them with no hassles. They arranged for a UPS pickup of the package at no cost to me! and promptly issued me a refund. Rarely do I run into such wonderful customer service anymore...it was a delight to do business with them! (I still pine over having to return the tray...it was so beautifully crafted!)
EB, Carlisle, MA
Please pardon my delay in responding to your EXCELLENT CUSTOMER SERVICE. We can also verify that your quality meets your advertisement on the web.
H I, Edgewater, MD
Fast deliver, excellent quality, easy assembly.- I continue to be impressed with the quality of materials and ease of assembly of these products.
JK, Free Union, VA
My order arrived Tuesday afternoon and we are very pleased with the cushions. We have enjoyed the furniture for 10 years -- now we will use and enjoy it even more with the cushions.
V T, Hendersonville, NC
We love our teak furniture, and you have been very pleasant to deal with.
B N, Lewes, DE
Thanks for the email. The packaging was first class and the table and chairs arrived in "BRISTOL" condition. We trucked them home to our farm and assembled the table in our airplane hangar. The directions were good and the assembly was uneventful. The way the leaves open and close is a very cleaver design. Wish the leaves in my dining room table worked the same way. It will not be brought out to our swimming pool terrace until the end of May or early June. Thank you for a great product.
J M, Wilmington, DE
S S, Hyannis Port, MA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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