The teak bench arrived as promised in excellent condition and I put it together right away. I was pleased at the pegging -- I didn't realize that would be the case and I think it really adds to the styling. We're most pleased with your service and your pricing and will definitely come back should we need additional teak products.
M W, Ardmore, PA
Shipping damage, missing parts, these are two things that we have come to expect when shipping merchandise from the United States to our remote island in the Bahamas. Then there are the idiots that want to charge you Florida sales tax for an export shipment. When they unloaded our shipment from Westminster Teak off the barge from Marsh Harbor, I was really impressed. Both the table and the 8 chairs were crated in very sturdy manner. After uncrating the shipment, I was amazed that there was NO damage, and NO missing parts. This is almost a first for us. The assembly went without a hitch, and we are now enjoying our new teak dining set. The table is about 200 feet from the North Atlantic, so it will get the ultimate in corrosion testing. You can always tell the pros from the amateurs in the export business, and you guys are obviously pros.
C L, Durango, CO
Shipment arrived promptly without problems. Mechandise was as advertised and the quality surely meets expectations. Thanks
J B , North Canton, OH
Dear Westminster Teak, Thank you for your follow up e-mail and concern as to my satisfaction. This was our first purchase and I must confess that my wife and I were impressed with your company and product. The "Spa Bench" is perfect in every way. It looks great in our new master bathroom shower. It was very easy to assemble and was a fun little father and son project. The instructions were to the point and were easy to understand even my little boy was able to fathom them. Lastly, the bench was really packed extremely well and arrived in a most timely manner. Overall my experience with your company was a most enjoyable one and I will look forward to doing business with you again. I will also be sure to let my family and friends know about your great products.
P G, Towaco, NJ
Thank you for your follow up. We are pleased with our order and yes it came intact. We will definitely make referrals
K G, Long Beach, CA
We have now enjoyed the teak benches for several weeks. And must say we are thrilled with them. Thank you.
A J, Kansas, MO
I had received my Barbuda Teak Table 2000. It arrived intact and the teak table is beautiful.
K H, Brooklyn, NY
Thank you for your courteous and prompt handling of my order. It is great to find companies who still understand the words "customer" and "service" can go together!!
M S, Spokane, Washington
It arrived in very good condition packaged well, instructions were written well enough to assemble without incident. In conclusion I will recommend your company and I personally intend on ordering more products.
C W, Peoria, AZ
The shipment arrived on time and was in excellent condition. At first I was shocked at the assembly since I am not a craftsman. I talked to your technician and asked if glue joints were necessary and he assured me it was not. The ease of assembly was wonderful. After the three chairs and the table were assembled with pegs and one screw each this 72 year man had a good sense of accomplishment. Almost like I built the furniture myself.
D R, Malakoff, TX
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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