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I believe that it is easy for a company to be great when all goes perfectly, but very few are as excellent as Westminster teak when there is a problem. We are extremely pleased with the response we received and the high quality of your customer service. Not only will we purchase more furniture from you, but we have already recommended you to friends who have submitted orders.
D S, Oakland, CA
I did indeed receive all the teak outdoor furniture in a very timely fashion, and all the teak chairs were not only intact, but as nice a depicted on the web site.
J H, Bel Air, MD
I am so glad you sent me the reminder, because Westminster Teak has been on my mind. I not only ordered some furniture through Michelle, but I also ordered chair cushions and special ordered cushions for some deck benches. Michelle was amazing: patient, thorough, helpful and it was a delight to work with her. Everything has been delivered on schedule and although I am waiting for the special order, I am not concerned. Westminster Teak has proven to be reliable and I have every expectation that the cushions will arrive when promised. If I gave out gold stars, you would be buried in them! Thank you very much.
M Y, Villanova, PA
I am completely satisfied. Delivery service was good, furniture was beatiful, assembly was easy, I recommend evryone.
J C, Peoria, Illinois
I have the pleasure of providing interior design services for high-end residential projects in Vero Beach, FL and my clients have been extremely pleased with the quality and style of their Westmisnter Teak Furniture. I use Westminster Teak in every job that I can!!
N H, President - Natalie Holtom Interiors, Inc, Vero Beach, FL
We are delighted with our purchases and will definitely be repeat customers. Thank you for your follow up. Its refreshing to have a positive customer service experience.
R H, Crossing, PA
We recently purchased a 6' Teak bench from your company. From a customer service perspective the experience was first class! It started with me placing the order via the web(extremely user friendly) to a very courteous delivery person who carried the box(bench) to our back patio, to the unpacking and assembly of a very high quality product. Furthermore it took my youngest daughter(8 years old) and myself less then 15 minutes to unpack and assemble the bench. I deal with a lot of different companies and you folks have impressed me from start to finish.Should we need any additional teak products rest assured you will be our first choice!
G A, Bay Shore, New York
arrived perfectly, good quality and excellent value
R W, Evergreen, CO
I absolutely love the dining set I created. I matched the Martinique extension table with 4 Sussex stackable chairs and 2 backed Buckinham benches. I can use the table without the extension to seat 4 (using the 4 chairs) or 6 (using the two benches). Fully extended I can comforably seat 3 on each bench making a total of 10 diners. When not using all of the seating I can move it to other areas of my patio (around the firepit or by the hot tub) to provide extra seating in those areas. The Westminster quality and customer services have been superb. Thanks for making my dream patio come true.
J L, Goffstown, NH
The order arrived fine. We are using the teak bench in a steam shower. My husband loves it. I was happy that I found you on the web.
S D, Chicago, IL
