Our stool arrived intact and we are very happy with it. The courtesy and attention to customer service has been exceptional throughout the entire process from placing the order through receiving the stool. It's been a pleasure doing business with you.
K L, Puyallup, WA
5 Star Customer Service- I ordered a 4 foot bench, and realized it was too wide the next morning. My changes were accommodated without hesitation, and my bench arrived quickly. I still wish I could have had the 4 foot bench, but the 2 foot works nicely. Westminster Teak, how about a 3 foot bench?
DA, Topeka, KS
Thank you for the email...Everything arrived intact and we are very, very, very pleased with our loungers...We were even able to assemble them without a problem... Thanks again for your superb craftsmanship and service
A K, Camden, SC
Great company- I ordered several pieces and all are wonderful. Shelly was awesome and went over and above to be sure we had everything we needed!!
CL, Hendersonville, TN
I am very pleased with the quality of the bench I purchased. Also the return of the shelf was very easy and quick as promised. Very good customer service. Thank you.
N P, Eden, UT
"We purchased a table and 4 chairs, an umbrella with stand, 2 rocking chairs and a foot stool/side table in July, 2006. Never having seen Westminster Teak furniture except on-line, we hoped it would be as beautiful as it looked on our monitor. What a wonderful surprise when we received it...it was absolutely gorgeous and perfectly packed...way beyond our expectations!! It took less than 1/2 hour to assemble the rockers, and put the fabric on the umbrella. We are thrilled! We want to especially thank Michelle for all her help in answering all our questions and making this purchase so enjoyable. We will never buy our Teak from anyone else.
J Y, Newbury Park, CA
Very high quality and attractive furniture.- Met my expectation. Very accommodating with shipping.
MM, West Bend, WI
The recent order arrived intact and the entire process was handled in a very proficient fashion. I am extremely satisfied with the quality of the set I ordered and will purchase additional products in the future.
H V, Barrington, R I
The order (which was a present shipped to my parents) did indeed arrive intact. My parents had waited to open the boxes until my husband and I were out with them over Christmas week. (Settling into a new house a mere 2 weeks later prior to the arrival of Christmas guests, I think they were hesitant to begin a new assembly project, particularly as most of our experience in these matters is that these tasks can be a bit more time consuming than one might expect/hope!) So, my husband and my first job upon arrival was to put together the furniture. (Well, we may have indulged in a few Christmas cookies, first,but that was purely for the substanance needed for the job at hand!) I think if my folks (who helped out) had realized how easy this would be (wooden pegs and just one screw - very impressive!) they would have assembled everything the day it arrived; however, I\'m glad they waited as it was great to see first hand the quality of the workmanship, the wood, and how perfectly the pieces fit together. In short my parents were ecstatic and absolutely love the pieces. I am thrilled with the quality and how well they look at their new place. It was exactly the special gift that I was in search of to welcome my parents to their new home and also to thank them for all they have done for me over the years. You have a great product and one that everyone at Westminster Teak should be proud of. I hope that at some point my husband and I have reason to work with your company again!
L E, Denver, CO
GREAT SERVICE- I HAD A DAMAGED 10 YEAR OLD TEAK TABLE. WESTMINSTER REPLACED THE TABLE WITH A NEW ONE. I WAS VERY PLEASED WITH THEIR RESPONSE.
FM, Brewster, MA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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