Received our order on Friday, 12-23. Delivery was in perfect condition! I cannot expess how happy we are with the quality of the teak pieces we purchased. The wood, color, and workmanship are fantastic! The packaging was awesome and nothing but first quality heavy duty boxes as well! I was a bit leary about having to assemble the pieces ... was afraid all the joints would not fit properly and especially worried about the small fragile looking dowels. I was amazed how easily the assembly went and the dowels worked perfctly ... nearly every single dowel went in quite easily. I also noted after assembling the first 1-2 pieces that the dowel edges were slightly shave at one end allowing for an easy and smooth entry. A few dowels required a steel hammer for the last 1/8" or so .... which I did after completing the eight pieces. I think I only sanded one joint fitting ever so slightly for a perfect fit! I can tell you this ... I will recommend Westmisnster Teak to all who will surely be asking ... 'where did you get this furniture'? We needed new patio furniture. And by chance I recently paid $40 for a 5 yr old teak glider, by Smith and Hawken, at a garage sale. It was in great condition but I sanded it lightly and applied some teak oil (which I now know not to do) and placed it on our courtyard patio. My wife and I liked it so much we started looking for teak furniture on the Web. Its how we found you and others. Your Web site, testimonials, holiday sale warranty, turned us into customers. Thank you for a very smooth transaction and the really great furniture!
R M, Houston, Texas
Order arrived in good shape. It was easy to assemble. The quality of the teak and the finish was excellent. Looking forward to watching it weather to that beautiful silvery finish. Would certainly purchase other Westminster products when need arises.
T L, Deerfield, Illinois
We LOVE the teak flooring. We are using it in our master bath between the shower and tub. It fits perfectly, is beautiful and functional! If I have any further need for such products I will most definitely come to you. Plus I will recommend your company to my friends.
K S, Marisposa, CA
I received the teak Sun Lounger today. It arrived in great condition. It is beautiful and I know my wife will love it. Thank you for your courteous and prompt service.
R C, Glen Ellen, CA
Dear Customer Service, The table and benches you delivered to us are beautiful! We (you) get lots of compliments from people stopping by. We live on a bluff where it gets rather windy. The benches are a great option - they don't blow around and tip over. The care kit is also very helpful. The furniture arrived in great shape, and in a timely manner. One of the delivery men seemed somewhat annoyed, and unfriendly at first. But once the furniture was in place, he was a little more approachable. We hope to order more furniture for a second home as soon as we get have a confirmed size and installation of the patio. We look forward to doing more business with you.
A C, Prescott, WI
To whom it may concern; I am happy to respond to your inquiry about my recent purchases. I would have to give your product as well as the expedient delivery an A+. I will definitely be making any future purchases of this type of furniture from Westminster.
R S, Cape Coral, FL
The teak furniture arrived in good shape. Your products and services are terrific. Thank you.
L B, Seattle, WA
Thank you....my order arrived quickly and intact....very glad to have it and I thank you.
C F , Albuquerque, NM
The order arrived in tact and I am very impressed with the product. I look forward to using the patio furniture when the weather permits!
G G, New York, NY
I ordered the shower bench for my husband as a Christmas present and he loves it. Everything was perfect when it arrived and he easily put it together. We are both very pleased and thank you for your prompt delivery. Aslo the woman whom I spoke with when I ordered the bench was terrific. I couldn't decide between 2 and she was very patient and helpful.
J W, Greenwich, CT
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-3 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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