I am sorry to be so long in replying to your inquiry regarding the teak deck tiles we pruchased. Your service and product has been completely satisfactory and now that the tiles are installed, we are more pleased than ever with how lovely they make our space appear. They were easy to install and we have received many compliments on them.
S S, Washington, DC
I just received our rocking chair and I'm extremely pleased with it. The box arrived in a plywood frame that looked like it would withstand a tornado. The chair took less than 10 minutes to put together and it's now proudly sitting on our porch. I ordered the chair from Flo and she was wonderful to work with - efficient, friendly, and knowledgeable. The chair arrived exactly when promised. This won't be the last time I'll be ordering from Westminister Teak.
P R, Truckee, CA
Big storm brings on outstanding customer service - I have dealt with Westminster Teak for over 5 years. They have the most couteous and conscientous customer service reps I have ever dealt with. My problem this time was a wind storm that broke our umbrella. We needed a new umbrella cover. The color we wanted is not one of the stock colors, but they are getting it for us and in the interim sent us a black cover to use until the other one arrives in 6-12 weeks. The black cover was free and is ours to keep! Then one of the spokes on the umbrella was broken. They asked for a photo. They then told us that we didn't need to buy an entire umbrella, we could just buy the wooden spoke and then they sent directions on how to replace the spoke. This is incredible service. I will continue to buy from them for as long as I live!
EH, Palatine, IL
Shipments was intact ... not damage at all. Very happy with the product. Assembly was minimal and easily accomplished. Tell folks to READ the instructions though. Also, I HIGHLY recommend investing in your teak oil and treating before ever using the furniture. Brings out the wood grain, and protects the investment.
E S, Columbus, OH
WE LOVE our new Wave teak arm chairs with custom sumbrella cushions!!
M &, Langlois, Oregon
The merchandise arrived in perfect condition and was easy to construct. It was a gift that I'm certain is being enjoyed.
J C, Atlanta, Georgia
Thank you for your excellent service. The tiles were received last week, and seem to be in perfect order. We will definitely be ordering again from Westminsterteak in the future.
R T, Syracuse, NY
Thee bench arrived, it is very very nice. I thank you and hope to shop with you again
H M, Cambridge, MA
Dear Sirs,<br> I would just like to thank you for the very good job you did in restoring our broken teak dining chair. <br>Thank you for doing it so quickly, we have received the teak chair back. Please thank the woodworker who did the job. We would be interested in a big teak storage trunk in teak wood of course,. Should you have that in your inventory one day please let us know, we have always been very pleased with your products and excellent service. Thanks again!
M C, Arlington, TX
Excellent product, speedy delivery,easy and quick to assemble - Most of my adult life I have desired a English garden bench. Now that I found the perfect, quality bench with the details I simply love, I can be happy. Looks beautiful on my front porch, enhances the entire look and appeal of the front walk and front porch. Love looking out thru our double french front doors to view the bench. The bench came in less than 7 days after ordering directly to my door, I assembled myself, without husband, and tools that were in my husband's tool box.
DE, Fredericksburg, TX
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 5-7 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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