Our shipment arrived in perfect condition and is the envy of the yachts around us. Thanks again.
M R , Pleasanton, CA
The furniture that I have received from you is beautifully constructed and elegantly designed, and your customer service is flat out the best of any company I have ever done business with. I know this because it took three shipments before I received an undamaged table, and through all of this, the people at Westminster Teak handled these problems with an unquestioning concern for the customer and a response time that was startlingly fast. No sooner would I e-mail a picture of the damage than a replacement table would be on a truck that same day. The only fault that I can find in this whole process was the crating of the tables.The first Martinique table was damaged by UPSFreight A replacement table was sent and arrived at the house in an undamaged crate. I unpacked and assembled Table Number Two and repacked Table One in Table Two's crate. It wasn't until we started using Table Two that I discovered a crack that ran all the way through one of the leaves' slats. The next day I e-mailed a picture of the crack and offered to uncrate Table One and swap out the damaged part, but soon after, I received a very nice e-mail saying that, as a customer, I shouldn't be expected to do that, and that a replacement table was already on its way.
A S, Madison, WI
The chairs are really great and it was no problem assembling them.
S B, Chicago, IL
I received my teak furniture; loveseat, 2 chairs and coffee table with cushions for the chairs. I am very impressed with the quality and am just wondering when I will receive the cushions for my loveseat?
M B, Summit, NJ
We are delighted with our table and chairs, delivery, customer service, etc.
P S, Pottsville, PA
all went well and the service was excellent
D E , Charleston, S C
We are very happy with our purchase and as far as the packaging is concerned, everything arrived in good shape. However, we are more impressed with your customer service. Our problems were handled quickly and professionally; kudos to you customer service department.
V G, Santa Cruz, CA
Everything arrived in fine shape. My husband put it together with no problem, and it now graces our porch with much beauty and class. It is extremely comfortable as well. Everyone who sees it is very impressed. Thank you for your concern and swiftness in handling my order.
M B, Greenville, South Carolina
Yes, my order was received intact. Overall, my shopping experience with Westminster Teak was very good and if the opportunity presents itself, I will buy from you again.
G L, Burnaby, BC Canada
Great response- I needed a part. The help I received was awesome. The communications was excellent Thanks to all
JA, Marston Mils, MA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
RENEE’S in Mattituck is the premier fashion and furnishings retailer on the East End of Long Island. As a third-generation family business offering men’s, women’s, and children’s clothing, and home furnishings and accessories, RENEE’S is in touch with new looks and changing trends. Impeccable customer service elevates your North Fork shopping experience.
National Marine Suppliers is a worldwide yacht support group providing their customers with exceptional service and industry-leading reliability.
International Market Square is the largest home and commercial interior design marketplace in the Upper Midwest. Open to both the home/commercial design community and the public, visitors are invited to explore our more than sixty showrooms, studios, shops, galleries, restaurants and other distinct amenities.