Satisfied customer (so far!)- Ve;ry satisfied with this product--it is lovely, arrived timely, and so far so good. I am only hoping that over time in my shower, it holds up as advertised!
CR, Narberth, PA
Shipment Damage-Box damaged in shipping and table leg missing. They took care of it immediately with ZERO hassles. Now that is great customer service!
BP, Huntsville, AL
It was perfectly delivered.Easy to assemble and we love it. Thank you,
A L, Berkeley, CA
I can not express enough how pleased I am with my purchase. It is far more beautiful then it looked on line. You take great pride in your products and it showed by the shipping/packaging. Have NEVER seen anything crated like these items were. I will refer you to everyone I know. Have already made a list of future pieces that I want. Thanks again for making such a wonderful product.
S B, Tucson, AZ
Dear Westminsterteak -- Yes we received the order in perfect condition and we LOVE the chairs. They are not only beautiful -- but very comfortable.If we need other items we shall definitely use your firm and recommend it to others.
A C, Brooklyn, NY
The shipment arrived in perfect condition; not surprising, since it was packed in a crate that resembled a small house! The hardest job I had was getting the crate apart to remove the box--took me about 3 hours in all. Assembly was very easy, and the parts fit perfectly. It was a nice surprise to see that you actually packed extras of all the fasteners.
P S, Chapel Hill, NC
The shipment arrived, the delivery man was very helpful, the chairs were assembled quickly, and we are very pleased with the quality and comfort and have recommended them to our neighbors.
A D, Bronxville, NY
Shipment arrived perfectly and on time and the products are great. We will use you again in the future.
M O, Ft Lauderdale, FL
By the way, I received my Teak Sun Lounger and love it. I placed an order for a teak umbrella this weekend. Can't wait to get it. I plan to continue to outfit my new deck with your products a piece at a time. Just love the quality and service. Keep up the good work!
A C, Colo Springs, CO
You guys are a great company to work with, and have a great product. The stuff arrived on time as promised. Everything was in great condition. And the installation was as simple as your sales folks promised. We were able to take care of installing 64 tiles in less than 30 minutes. Great job of following up too.
S Z, Rancho Santa Fe, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 5-7 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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