Excellent quality, design and construction, but small problem with instructions - We are extremely pleased with the table and chairs. They are well make, sturdy, high quality materials, etc. They were not broken down into too many pieces, so relatively easy to assemble (e.g., only four pieces for each chair). Very well packed for shipping. Showed up in schedule with no damage. The only issue was that the instructions say to match numbers on stickers on each piece to determine which pieces go where. In a number of cases, the numbers were either missing or did not match. Nonetheless, the pieces with missing or mismatched numbers fit together fine, and it was pretty easy to figure out how they were supposed to go. So, not enough of a reason to downgrade to four stars. I would recommend to anyone, and just tell them about this little potential glitch.
PA, Columbia, MD
The shipment of four Teak Sun loungers 2000 arrived as promised and in excellent condition. Putting them together was a breeze. I am most pleased with the quality and the service.
R A, Austin, Texas
I can not express enough how pleased I am with my purchase. It is far more beautiful then it looked on line. You take great pride in your products and it showed by the shipping/packaging. Have NEVER seen anything crated like these items were. I will refer you to everyone I know. Have already made a list of future pieces that I want. Thanks again for making such a wonderful product.
S B, Tucson, AZ
I received my order today, 8/11/00, only one day after shipped !! Im extremely pleased with the quality of the teak benches and put them both together in 10 minutes, literally. No tax, and delivery in 4 days, I love the internet!!
D W, Dallas, Texas
The bench arrived in good time and in excellent condition. I took a whole five minutes to attach the legs and seat the teak pins. I attached some spare rubber feet to the legs to keep it from sliding and we put it to use the very day in the new shower. It was everything we wanted and we had looked a lot of places!!! Anytime a new need comes up or anyone asks about it, we're very happy to mention Westminster Teak and your web page.
T W, Palm Coast, FL
The teak garden furniture arrived intact , promptly and in very good condition, thank you.
A R, San Francisco, CA
Everything was great and I look forward to shopping with your company again
M G, Birmingham, Alabama
The rocker is together and it is beautiful. However, one of the screw inserts seemed a bit out of alignment and out of reach of the supplied screw. I eventually got it together by partially disassembling the screw to get the reach after purchasing a longer screw to check it to make sure it wasn't stripped.
B K, Jasper, IN
Excellent Products and Service- My wife and myself were interested in getting a new patio set, with lounge chairs, for Christmas. Westminster Teak provided high quality products (table, six chairs, and two steamer chairs) within 24 hours from their new location in Orange County, where they not only delivered them, but did the minor unpacking and installation. I might add that the table (hide-away leafs) has a very unique design, which allows two leafs to be added in a matter of seconds.
GS, Fountain Valley, CA
The shipment arrived on time, in good working order and is on our deck. Happy customer.
L R, Chicago, IL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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