Your shipment was very fast and the product arrived in perfect condition. Assembly was very easy and the bench is a high quality product. In every aspect, it was a pleasure doing business with you.
R B, Belews Creek, NC
Thank you for your follow-up e-mail. We are absolutely thrilled with our teak table - both it's design and quality are exceptional. We will certainly keep you in mind for any of our future outdoor furniture needs.
C H, Bluffton, SC
I ordered three 18" square planters which arrived promptly and in good condition. I assembled them quite easily and in a short amount of time. The quality is top notch. Thank you for your excellent service.
K M, Fountain Valley, CA
The shipment arrived intact, wonderfully packed, which was very reassuring, as the likely hood that anything would have damaged the contents of the crates was nil unless the crates were damaged, and those were completely intact. It was extremely easy to put together, very well marked and explained. The quality is truly amazing, the finish is superior to anything else on the market and only comparable to Barlow Tyrie, whom I have bought from in the past. As a price comparison there is really no longer any justification for me to buy from anyone else but you, and you have definitely secured another client in me. I will be ordering more items in early spring, next year, as we are past the season now. Honestly I was impressed beyond words, I now think that Barlow Tyrie and Gloster are over priced, you have definitely killed the competition, it's just that people are not aware of Westminster Teak and generally buying something over the internet without having seen it is difficult. Your guarantee puts that to rest, except returning items is not easy either. I think Brand awareness should be your only concern, and I am sure you are doing something about it. I think that once people have seen the furniture, touched it, and are able to compare it, you would have won the battle... I will never buy from anyone else, and will try and talk people out of the other high end brands on the market, by vouching for your quality personally. Many Thanks, wonderful customer service and just an overall amazing experience.
A H, Chappaqua, NY
I must say that the custom wooden crates that were used to hold the shipments were very well designed and sturdy to say the least. As a result, all pieces arrived in perfect condition. Thanks to the numbering system, my wife and I were able to easily assemble the teak furniture. We enjoyed the final assembly experience and had fun tapping the wooden pins into their respective places. All the pieces fit perfectly together and look fabulous on our deck. We are very pleased with the overall quality and workmanship, and would recommend Westminster Teak to our friends and family.
R B, Cary, NC
The teak garden furniture arrived on time and in good order, and was well packaged and protected. It is beautiful and outstanding in every respect, and is exactly as you represented. As a matter of fact, I just placed another order a few minutes ago. I am a general contractor who specializes in historic restorations of landmark public buildings in New Orleans, and I know fine work when I see it. It looks great on the aft deck of my boat, and I have already received many compliments. Thank you and congratulations for your excellent service and products. Terrence M. Donahue
T M, Mandeville, LA
To Whom it may concern, This e-mail is in regard to the beautiful Teak eclipse bench we ordered several weeks ago. We love it, no matter what kind of weather we have (which varies daily) it always looks beautiful. We have decided to keep it in our entry room for guests to use. Everyone who enters the house comments on how wonderful it matches our woodwork and how beautiful it is. No one has ever seen such a bench (eclipse) in teak. It is always a conversation piece. The teak bench itself arrived at the warehouse a day early. Once the box was opened we found the contents to be in perfect condition. The teakwood bench was easy to put together, as our 4year old daughter helped! Again thank you, and when we decide to update our "outside" furnishings we will be contacting you for the updated catalog.
A W, Portland, ME
Yes the teak bar was shipped to us in perfect condition. It is a remarkable piece that gets a lot of comments from guests. It is very well designed and very stylish. We look forward to using it for many years. If I had to give you one bit of constructive criticism it would be this: I would have designed some plastic liners for the drawers to hold a few condiments or even ice cubes. But over all it is perfect.
H M, Westport, CT
Shipment arrived on time and was even better than expected. The quality of your merchandise is better than anything we have seen before and we will definitely be repeat customers
MH, Merritt Island, FL
The swing is lovely and was very easy to assemble
J F, Mill Valley, CA
