Yes, our order, a teak shelf, arrived fully intact with no damage. The shelf also came with all the hardware necessary to mount to the wall. The teak shelf looks very nice in the changing room next to our steam room.
D M, Climax Springs, MO
Received without damage. First impressions: excellent. Exactly what we expected.
L C, Darnestown, MD
Our beautiful bar/table and teak chairs arrived last week, in a most impressive carton. The shipment was completely protected, and the delivery service was most helpful in placing the carton where it was convenient to open. The furniture is fabulous. I have checked other sites, catalogues and local outdoor furniture stores, and seen nothing to compare it to.
S S, Wayzata, MN
The order was shipped well and arrived intact. I would shop with you again.
T M, Swanton, Ohio
Westminster Teak has an exceptional product with outstanding customer service! - My husband I have purchased several pieces from this company. They are not only beautiful, but are extremely well made and are exactly what you think they should be and more. Recently, we ordered a large piece of furniture that had glass shelving. One of the shelves would not fit in correctly, so I called to see what we could do. Without hesitation, they were ready to ship out a new piece (which would have been expensive) and allow us to receive the new piece and use the shipping materials to pack the old one, which they would pick up for return. I was absolutely astonished that this was offered without my having to ask. Instead, offered that my husband would try to sand the wood slightly to get the glass to fit, but wanted to make sure that if it didn't work, they would take it back after we sanded it. Not a problem at all. We were able to fix the issue on our own and could not be happier with the piece. This level of customer service and superior product is hard to find and I would absolutely order from them again, and would not hesitate to tell anyone that they could not go wrong ordering from Westminster Teak.
JB, West Boylston, MA
Thank you for all your help. It was a real pleasure dealing with you.
P W, Bedford, NY
Yes, the shipment arrived on time and no damage at all. I do like the shower floor mat very much. Thanks so much!
J F, Lexington, KY
Hello. Just wanted to let you know that the chair arrived in perfect condition and is pleasure to use. I am very pleased with the quality of the workmanship and the beauty of the wood used to make this chair. I had a very positive experience with your company.
S M, Fullerton, CA
We love our new swing! - We bought the bench several years ago and decided to add a matching swing. We love it! It looks great and we know the quality is excellent.
KT, Hopkinsville, KY
Dear Customer Service, Thank you so much for your email and excellent customer service that I have received.Although the goods have arrived in Barbados they are waiting to be cleared by Customs. I am aware of the quality of goods from Westminster teak and can only say that if these are as good as your other products I am sure our clients will be delighted. Thank you again.
P D , St James, Barbados
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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