the product is beautiful there was a piece that broke off btn the bottom screw and the bottom of the piece of teak. we took a picture sent iot to customer service and wre sent some glue - we will definitely be recommending westminster teak to our other clubs
S M, Teaneck, NJ
I am pleased to report that our order arrived promptly in good shape. It only took us approximately 2 hours to assemble our backless teak bar stools. They look great and are very comfortable. We are indeed pleased with our decision to place our order via Westminster Teak. These new bar stools make a nice addition to our new townhome.
G W, La Porte, IN
Thank you for the email...Everything arrived intact and we are very, very, very pleased with our loungers...We were even able to assemble them without a problem... Thanks again for your superb craftsmanship and service
A K, Camden, SC
The shipment arrived intact. I had to return the umbrella due to a defect but so far that has been hassle free. I dreaded the assembly until I opened the boxes and realized how simple it would be to assemble. We assembled 12 teak chairs and the teak table in about 90 minutes. I was very impressed with the quality of the workmanship--everything lined up and fit perfectly.
J A, Bernardsville, New Jersey
This was the first time I had ordered anything from Westminster Teak. The product I ordered arrived on time, intact and in excellent condition. As you promised, it is of excellent quality and design. I am a very satisfied customer.
D Y, Big Flats, NY
Our folding teak table and teak chairs arrived in perfect condition.<br> They look great and we are looking forward to a lifetime of use and enjoyment from them. Based on our experience, you offer excellent products at a good price with reliable service. <br><br>Thanks,<br><br> Peter
P G, West Lafayette, IN
Everything arrives fine and we are pleased with our purchase. Thank you for your prompt delivery and communications.
S S, Arroyo, CA
The shipment arrived perfectly packed and in excellent condition. The chairs are extremely comfortable, the joinery well executed, the hardware even nicer than the website showed, the cushions lovely, and we are totally pleased. We will be back for future purchases for ourselves or for our design clients! Thank you for your prompt and efficient service
C K , McHenry, IL
Great looking teak furniture. I am impressed with the quality. In a few months, I will be placing another order for additional pieces.
D P, Milton, FL
Great service & support- It has been many years since we purchased our outdoor Westminster furniture. But the other day we had a part break ... So I called and sent a couple pictures and their great support staff sent me the replacement part free of charge ( I had to pay freight) and it is all fixed. Awesome company, furniture and support!
MH, Chico, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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