The boxes arrived quickly and were well-packed. Everything was in great shape when we opend it. We were impressed with the quality of the workmanship. Rverything went together perfectly and easily. We are enjoying the table and cfhair set and look forward to sharing it with our families at Thanksgiving this year.
B K, Fort Worth, TX
The teak outdoor furnitures have arrived and are assembled. They are beautiful! Thanks for your responsible approach to the difficulties with the shipment. You truly are a # 1 quality company with great, fast service!
A G, Tiburon, CA
I am so glad you sent me the reminder, because Westminster Teak has been on my mind. I not only ordered some furniture through Michelle, but I also ordered chair cushions and special ordered cushions for some deck benches. Michelle was amazing: patient, thorough, helpful and it was a delight to work with her. Everything has been delivered on schedule and although I am waiting for the special order, I am not concerned. Westminster Teak has proven to be reliable and I have every expectation that the cushions will arrive when promised. If I gave out gold stars, you would be buried in them! Thank you very much.
M Y, Villanova, PA
Thank you for the follow up. The benches arrived and were in perfect condition. This order was for a senior housing memory care facility, and high quality ( no slivers) was mandatory. We are very pleased and will certainly use this product again.
L M , Hanford, CA
The shipment arrived intact, wonderfully packed, which was very reassuring, as the likely hood that anything would have damaged the contents of the crates was nil unless the crates were damaged, and those were completely intact. It was extremely easy to put together, very well marked and explained. The quality is truly amazing, the finish is superior to anything else on the market and only comparable to Barlow Tyrie, whom I have bought from in the past. As a price comparison there is really no longer any justification for me to buy from anyone else but you, and you have definitely secured another client in me. I will be ordering more items in early spring, next year, as we are past the season now. Honestly I was impressed beyond words, I now think that Barlow Tyrie and Gloster are over priced, you have definitely killed the competition, it's just that people are not aware of Westminster Teak and generally buying something over the internet without having seen it is difficult. Your guarantee puts that to rest, except returning items is not easy either. I think Brand awareness should be your only concern, and I am sure you are doing something about it. I think that once people have seen the furniture, touched it, and are able to compare it, you would have won the battle... I will never buy from anyone else, and will try and talk people out of the other high end brands on the market, by vouching for your quality personally. Many Thanks, wonderful customer service and just an overall amazing experience.
A H, Chappaqua, NY
The teak bench arrived in perfect condition...easy as pie to put together and we are quite impressed with the quality of teak as we have ordered other brand teak furniture in the past. From now on , however, we will certainly order from Westminster Teak.
M E, Ponte Verde Beach, Florida
Our order arrived in good condition and was easily assembled. The benches are very nice and of the best quality.
C T, Nashville, TN
This is the best customer service that i have ever experienced in my life.
R E, La Crescenta, CA
We are very happy with our furniture - it's rare that something exceeds your expectations especially when chosen from photos on the internet, but we are really pleased with the quality and look of everything we bought. And the people who did the delivery and assembley were great, very unobtrusive and tidy. I've already recommended your company to others!
C P, New York, NY
I had the pleasure of dealing with your representative Michelle. I cannot say enough about how she took care of my request in a very helpful and enthusiastic manner. Scheduling deliveries can be a problem but not when your dealing with Michelle. We originally ordered two Teak rocking chairs they were delivered as requested and we liked them so much we ordered a matching table and pillows. The pillows were added after Michelle sent us fabric samples to choose from. Being able to talk with a customer representative like Michelle is a real plus. I look forward to recommending your product and service to anyone who request my opinion.
L C, Myrtle Beach, SC
