The shipment has arrived, and all is in good order. Thanks very much--we are a repeat customer and appreciate the quality of your products.
W H, Cockeysville, MD
Thanks for asking! The teak bar stools arrived intact and thus far we are very happy with the quality of the product and will consider another purchase of a bench
P A, Harbour, NJ
Excellent customer service- Was very impressed with the service over the phone and follow up
PR, Charleston, SC
Wonderful product and great service!- I placed a big order to fill a new terrace--dining table and chairs, lounge chairs and ottomans, side tables--and am thrilled with the quality of this teak furniture. The efficiency and speed of delivery is also stellar, as is the customer service. The stone green fabric color is perfect for my needs. I only have two recommendations: 1) that the cushions be a bit softer and 2) that the covers for the lounge chair cushions be made with two zippers for easy installation (though since the cushions arrive with covers, installation is necessary only if you have to change a cover).
FM, Key West, FL
Yes all of our teakwood furniture arrived in good condition. The workmanship and design are fantastic! We really appreciate the dimensions of the wood of our fold-down round teak table. We also purchased the teak treatment you recommended and have applied to one of the pieces-- the luster it gives the wood enriches the appearance even more.
R S, Knoxville, TN
Thanks so very much! High quality furniture with high quality service!
R C, Deer Park, WA
Shipment Damage-Box damaged in shipping and table leg missing. They took care of it immediately with ZERO hassles. Now that is great customer service!
BP, Huntsville, AL
Your shipment arrived in good shape and I had a great customer experience. The product is new to me and to date seems to be what you advertise.However, only time will test that.
D S, Mansfield, OH
I am just finishing cleaning and protecting my teak end table that had been outside unprotected for a year. I am really impressed with the job that the cleaner did, although I did do that process twice. The protector was easy to apply and not at all like the oily product I had used in the past. I ordered the kit with the cleaner and protector with the cloths, scrubbing pads, etc. An instruction guide as to what these extras could be used for would have been a big help. Maybe most customers would know this, I figured out uses for a few of the items by reading the instructions on the products. I would definitely order your products again.
C K, Valparaiso, IN
Everything arrived intact. Beautiful stuff - I'm very pleased with the order and service.
J C, New York, NY
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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