The two tables arrived in perfect condition. Assembly was simple and quick. We're delighted with the quality and service. I ordered from you because of a favorable Wall Street Journal review, and you lived up to the review.
J S, Franksville, WI
The true measure of a company's customer service is when something goes wrong. In our case we were concerned about a flaw in the teak lounger we received. Upon reporting this to Westminster Teak we were immediately shipped a replacement and the first unit was picked up - no questions asked, and no additional shipping or restocking charges. We love the lounger, and greatly appreciate the quality customer service that Westminster Teak has provided. We highly recommend them.
V &, Spring, TX
Everything arrived in tact and I am thrilled with the quality of my purchase! Thank you for following up.
T D, Warren, NJ
Yes, my table arrived earlier than I expected in a crate that could have protected a fine antique. There has been a consistent exceeding of the customer's expectation from the ordering process to the delivery. The quality of the table is wonderful and I am impressed with your attention to detail and customer care. Bravo!!!
M M, West Palm Beach, FL
Order process and furniture both met my expectations.
B C, Oneonta, Alabama
The teak bench arrived in perfect condition...easy as pie to put together and we are quite impressed with the quality of teak as we have ordered other brand teak furniture in the past. From now on , however, we will certainly order from Westminster Teak.
M E, Ponte Verde Beach, Florida
The bench cushion arrived in perfect condition. It looks very nice and we have had several compliments on it. Thank you!
J M, San Mateo, CA
The shipment arrived intact and the teak bench is a big hit! It was a gift so I have not seen it, but sounds like it is everything that was described on the website. Thank you very much.
E M, Graham, NC
The shipment arrived intact. The best part was that it only took about ten minutes to put the two teak chairs together! Thank you!
K P, Naples, FL
Thank you for your E-mail today. We are very pleased with the teak wood furniture set of four teak chairs and teak table. It is on our balcony now and looks beautiful and is comfortable. The shipping went smoothly. Our thanks to Fred for his help. If we want further teak furniture we shall contact you. (We are expecting light snow tonight which will give your teak a real tryout. Warmer temperatures expected thereafter.) Yours appreciatively,
J A, Corinth, Vermont
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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