Dear Folks at WT, The replacement Director Chair covers are fabulous....I like the top stitching design across the 'backs'....the original hunter green seat/back didn't have this design. The order was received promptly and intact! WT replaced our patio umbrella.....no hassle, just as promised when we purchased our set back in 2000....we have had numerous comments from guests about the quality of the furniture and are very happy that we can tell our guests about WT's EXCEPTIONAL guarantee and service. Hoping your business continues to grow as you deserve it. WT's staff couldn't be more pleasant or helpful!
D R, Albuquerque, NM
Our Westminster teak side table got here and we love it! It was bought by me as a gift for my husband for our second anniversary. He loves it!
T G, Missouri City, TX
The bench covers arrived in good order and the quality of the items excellent. They also fit well over the benches. Thank you for overseeing this order. We are delighted with the end result.
B B, Cambridge, MA
The order (which was a present shipped to my parents) did indeed arrive intact. My parents had waited to open the boxes until my husband and I were out with them over Christmas week. (Settling into a new house a mere 2 weeks later prior to the arrival of Christmas guests, I think they were hesitant to begin a new assembly project, particularly as most of our experience in these matters is that these tasks can be a bit more time consuming than one might expect/hope!) So, my husband and my first job upon arrival was to put together the furniture. (Well, we may have indulged in a few Christmas cookies, first,but that was purely for the substanance needed for the job at hand!) I think if my folks (who helped out) had realized how easy this would be (wooden pegs and just one screw - very impressive!) they would have assembled everything the day it arrived; however, I\'m glad they waited as it was great to see first hand the quality of the workmanship, the wood, and how perfectly the pieces fit together. In short my parents were ecstatic and absolutely love the pieces. I am thrilled with the quality and how well they look at their new place. It was exactly the special gift that I was in search of to welcome my parents to their new home and also to thank them for all they have done for me over the years. You have a great product and one that everyone at Westminster Teak should be proud of. I hope that at some point my husband and I have reason to work with your company again!
L E, Denver, CO
I am very pleased with the quality of the bench I purchased. Also the return of the shelf was very easy and quick as promised. Very good customer service. Thank you.
N P, Eden, UT
The shipment arrived quickly and very much intact - great packaging. Simple to assemble and it looks just great. Thanks for asking.
K S, Gilbert, S C
This is not the response I expected. You exceed my expectations!! While it is unlikely I will order another teak patio set -- being 72, I will certainly recommend your products as high quality and your service as customer centered.
M W, Ann Arbor, MI
The merchandise arrived in perfect condition and was easy to construct. It was a gift that I'm certain is being enjoyed.
J C, Atlanta, Georgia
yes my order arrived in good condition and on time. am very happy with the product and will recommend it. may even expand the collection at some time......
M T , Woodbine, GA
The order arrived with no problems, we have used this product for a year now and we are very happy with it, all of our teak poolside furniture has been re finished with this product and we will continue to use it in the future.
H C, Los Angeles, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-3 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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