Thanks so much for your follow up. Our furniture arrived in perfect condition, with all parts intact. It is just beautiful, and we love it! We are not quite done with our construction project yet, so haven't used it much, but I know if will give us many years of pleasure.
I do want to thank you for not just the superb furniture, but also the great customer service. Every question and request I had was promptly answered, and Flo was just great to work with---very professional, polite, respectful, and knowledgeable. What a pleasure to work with a company and a PERSON who all seem to care about doing the job right. This experience has helped restore my faith in humanity!
G M, Topeka, KS
Assembly Service Notice
Assembly is included with this item when this option is selected. With the assembly option selected, orders that are $1500 or over will also include White Glove Service. White Glove Service, in addition to assembly, includes unpacking, placement of furniture as well as removal and disposal of all debris including cartons and wood crating material. In stock cushions and in stock umbrella fabrics will be included with Assembly/White Glove Services. Made to order cushions and made to order umbrella fabrics are shipped separately via UPS and are not included with Assembly/White Glove Services.
Please allow 2-4 weeks for delivery when choosing Assembly/White Glove Services. Standard, non-assembled, delivery is 2-10 days.