Thanks for your follow up. We received very prompt delivery of our orders with the exception of our canvas umbrella, which I know is sewn after the order is placed. Where you are shipping the next day, your competitors take 4-6 weeks and that was a major factor for placing our order with you. We are very happy with the quality and would certainly recommend you to friends and wouldn't hesitate to order from you again.
B D, Palos Park, IL
Assembly Service Notice
Assembly is included with this item when this option is selected. For Orders $1500 or over, White Glove Service will also be included. White Glove Service includes unpacking, assembly, placement of furniture as well as removal and disposal of all debris including cartons and wood crating material. In stock cushions and in stock umbrella fabrics will be included with Assembly/White Glove Services. Made to order cushions and made to order umbrella fabrics are shipped separately via UPS and are not included with Assembly/White Glove Services.
Please allow 2-4 weeks for delivery when choosing Assembly/White Glove Services. Standard, non-assembled, delivery is 2-10 days.
Indoor Treatement Service Notice
Important Note: Indoor Treatment Service is a custom process that will remain permanent to the wood surface. ALL PURCHASES MADE WITH INDOOR TREATMENT INCLUDED ARE NOT RETURNABLE.
Teak Oil
This application of teak oil will further enhance the warm honey hue of natural teak to rich amber tones. Hand rubbed to ensure even application. Next oiling will not be needed for at least several years. Recommended for indoor use only.
Semi-Gloss Lacquer
Several coats of high quality varnish applied to reveal the refined beauty and true splendor of teak. While it brings every grain to life, the varnish also acts as a sealant, protecting the wood. Recommended for indoor use only.
Please allow 2-4 weeks for delivery when choosing Treatment Services. Standard, non-treatment, delivery is 2-10 days.
Thanks for your follow up. We received very prompt delivery of our orders with the exception of our canvas umbrella, which I know is sewn after the order is placed. Where you are shipping the next day, your competitors take 4-6 weeks and that was a major factor for placing our order with you. We are very happy with the quality and would certainly recommend you to friends and wouldn't hesitate to order from you again.
