What Our Customers Say ...
Yes, my chaise lounge arrived. In fact, not only did it arrive in a very timely manner, it was completely in tact and it was very easy to assemble. I am very happy with the quality and appearance of my chaise lounge. I've received many compliments on it. Your company's customer service has been excellent and attentive to detail and the process of ordering from your website was easy and clear. In the future, I plan to add companion pieces and accessories. My experience has been so good with your company that I have no hesitation about that at all. I also would highly recommend your comany to anyone. Thank you for the follow up.
S M, New Palz, NY
I am very well satisfied with my Westminster Teak furniture
G, Iowa City, Iowa
Our order arrived promptly and we are very pleased with the teak deck furniture. We are enjoying it very much and appreciate your wonderful service.
K C, Grosse Pointe Farms, MI
Shipment arrived safe and in tack. We are really enjoying it.
V C, Jacksonville, FL
The shipment arrived with the teak chair in fine condition - thank you for your prompt service. And it is a beautiful chair
G W, Pennington, New Jersey
The furniture that I have received from you is beautifully constructed and elegantly designed, and your customer service is flat out the best of any company I have ever done business with. I know this because it took three shipments before I received an undamaged table, and through all of this, the people at Westminster Teak handled these problems with an unquestioning concern for the customer and a response time that was startlingly fast. No sooner would I e-mail a picture of the damage than a replacement table would be on a truck that same day. The only fault that I can find in this whole process was the crating of the tables.The first Martinique table was damaged by UPSFreight A replacement table was sent and arrived at the house in an undamaged crate. I unpacked and assembled Table Number Two and repacked Table One in Table Two's crate. It wasn't until we started using Table Two that I discovered a crack that ran all the way through one of the leaves' slats. The next day I e-mailed a picture of the crack and offered to uncrate Table One and swap out the damaged part, but soon after, I received a very nice e-mail saying that, as a customer, I shouldn't be expected to do that, and that a replacement table was already on its way.
A S, Madison, WI
Everything arrived in order, and the TeakGuard instructions were clear- and emphatic! We treated a new patio set and it looks great so far. Nice to have a water-based product.
G F, Crete, IL
I could not be more pleased with the teak we purchased from your company. I wish all of our teak was Westminster. Any other purchases will be!
G C, Lathrop, MO
The orders arrived intact and we are very pleased with the teak chairs as well as the sunbrella cushions. The quality of the chairs is excellent.
D B, Aurora, Colorado
I write to offer an unsolicited testimonial concerning Westminster Teak. We recently ordered two benches from the company. The freight forwarded had an irregularity and lost track of the shipment. Westminster Teak took immediate ownership of the problem and dispatched replacements the same day. When the replacements arrived, we assembled the furniture. The quality and fit is amazing and we could not be more pleased. Westminster Teak delivers outstanding quality and truly amazing customer service. It is both a delight and a privilege to recommend this company as a shining example of what a great business can be. We look forward to being long-time customers.
T B , Atlanta, GA