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How Are We Different?

Throughout the Internet, the selection for outdoor teak garden furniture is as wide-ranging as its prices. This leaves many shoppers to often wonder why there is such a large range in price for products that look so similar. The difference is in quality. Though helpful, pictures cannot give you a fair representation of quality...and service. We're glad that you're making this effort to learn more before making your purchasing decision and hope that the information and knowledge that we share will help make the difference.

How is Westminster Teak’s Garden furniture different?

Adirondack Chairs As one of the leading online distributors of teak furniture in North America, Westminster Teak Furniture recognizes the influence it plays on the industry and the impact it has on the environment, specifically in regard to forest conservation and management. We have made it our company’s policy to source our teak wood from sustainably harvested and credibly certified plantations. Our factory, the first to join Nusa Hijau, the Indonesian Chapter of the Global Forest Trade Network (GFTN), an initiative of WWF® (World Wildlife Fund) in the archipelago, purchases wood only from plantations managed by Perum Perhutani (The Ministry Of Forestry), whose primary mission is to eliminate illegal logging and improve the management of threatened forests. It also works to promote biodiversity and the livelihoods of the people that depend on them.

A very large percentage of furniture coming out of Indonesia comes from the cottage industry. With exceptionally low labor cost, ’handmade’ teak furniture there could be produced at a price we in the US could hardly get for the cost of lumber. ’Cottage-industry’ in Indonesia -- usually operated through a loose network of home-based carpenters, craftsmen and artisans where entire families work on a particular type of teak furniture -- also means there are no actual quality control procedures or processes to follow. There are no set guidelines in the selection of even basic raw materials such as teak wood, which very likely do not come from certified plantations. This makes the sourcing of the teakwood by both local and international standards, illegal. There are no set manufacturing production standards and procedures to follow and no modern equipment such as commercial kilns and modern plant tools and equipment, etc. These places lack the most basic modern tools we take for granted. So, the next time you shop for teak garden furniture, or any other hardwood furniture, floor or lumber for that matter, ask for the source. We know exactly where ours come from.

’Handmade’ may suggest quality and tradition here in the US but without the proper precision tools and selected raw materials, quality is often greatly compromised, especially when the furniture concerned is to be used outdoors and expected to last for a long, long time. ’Handmade’ is not synonymous with quality.


Check for the following pertinent factors in construction that highlights the difference in quality.


Plantation Grown Certified Teak Logs Quality of teak wood used
Like genuine leather and other luxury materials we’ve come to appreciate, there are varying qualities of teak wood. Westminster Teak Furniture uses only premium grade 100% Tectona grandis, teakwood. Only the finest cuts are selected and used in the production of our patio furniture. Much of the lumber used in the cottage industry is of secondary quality that may include sapwood. We use only select kiln-dried teakwood with characteristics that include: straight grain structure, absence of knots, splits or cracks and, an even tone in color.

Kiln Dried Teak Wood Kiln drying process
Our process takes about two weeks of kiln drying to achieve a moisture content of about 10% and an additional 3 to 4 weeks or so of ’resting’ to allow the wood to reabsorb moisture in the air. This natural ’ re-absorption of moisture’ process will ensure that the teak wood regains its dimensional stability and will not warp or split during or after the manufacturing process. This crucial stage of reabsorbing moisture also ensures the stability of the teak outdoor furniture to withstand the rigors of climatic changes.

Joinery
All critical connections are made in the traditional mortise-and-tenon joinery with the strictest tolerances. Each piece is precision cut to ensure perfect fit using only high performance weatherproof glues.

Mortice Tenon Joinery Without the use of modern machinery to produce precision cuts, the structural integrity of the furniture (especially for outdoor furniture) will always be in question. Because all our furniture are hand-assembled then hand-sanded to a ’micro-finish’ ... you could say, they are very much, ’handmade’.

Each of our furniture pieces comes with each own set of solid teak dowels that are pre-dried to a moisture content much lower than that of the furniture. This has been so designed to allow the dowels to reabsorb moisture from the air, creating an extraordinarily strong joint once fitted into the furniture.

Hardware
We only use premium 316L stainless steel hardware in our furniture. Our research has shown that teak complements well with 316L stainless steel and the market's response to it is positive as well.

Finish
Every piece of teak furniture does not leave the factory without being inspected not only for quality in construction but for smoothness to the touch as well. Every piece is sanded with very fine grit sandpaper and buffed to a fine ’micro’ finish that is silky smooth to the touch.

Carefully Packaged Teak Furniture Packaging
We take pride in how we build our furniture and care very much in ensuring that you will receive them as beautifully as they were made, at your doorstep. We've made every effort (and always striving to improve) to make sure that every piece of furniture reaches your home the same way it left our warehouses. The packaging of every box is inspected before each shipment Most packages (except for small boxes) are often hand-crated before they leave our warehouses.

Guarantee
Westminster Teak’s product is guaranteed to withstand the test of time and the rigors of the outdoor use and weathering. We also believe that providing the best quality also means providing the best guarantee. That is why we have the unmatched guarantee of:

  • No Hidden Charges
  • No Restocking Fee
  • Free Return Shipping

Free Return Shipping is an expensive undertaking in the furniture business that none of our competitors have been willing to do. This unprecedented assurance comes only with the confidence on the quality built over years of determination to produce the best quality products. (does not apply to Reseller or Trade Account Orders)

Laguna Lounge Chair There are no shortcuts in producing a quality product. Outdoor teak furniture should age gracefully and last through many changes of the seasons. Any shortcuts taken will quickly show up within the first year -- as warping, splitting, cracking, etc. Do not hesitate to look thoroughly at a piece of furniture the next time you go shopping for chairs or a table. Look closely at the joints, look at its underside, feel the finish. We guarantee that no other manufacturer can come close to our pursuit of the ultimate teak outdoor furniture. Just ask the Wall Street Journal!



 




 
 
The Fine Print

¹Promo Codes are non-transferable and cannot be combined with other promotions or discounts, nor applied to past purchases or future deliveries. Promo Codes are discounts off the MSRP of the product. Promo codes are not applicable to shipping costs, special delivery options, or treatment finishes. Furniture care products, clearance items, refurbished, blemished, or closeout Items have hard wired discounts into each clearance item and the discounts are significantly higher than the promo code offered, therefore promo codes are not applicable. Other exclusions apply, contact us for details if you have any questions!

³"Order by" holiday deadlines are estimates for delivery on or before the last business day before a holiday and exclude out of stock items, items ordered with treatment finishes, MTO cushions, covers, fabrics or any orders including upgraded, optional shipping services such as White Glove delivery and Inside Delivery. Inclement weather may delay arrival.

⁴$749 Max Shipping applies only to residential/retail orders with standard delivery within the continental USA on a single order to a residential address.

*NOTE: Our inventory is shown in REAL-TIME. If an item is in stock it will state "In Stock: Ships within 1-3 Business Days" when viewing product details. If an item is currently out of stock then the restock date will be shown when you click on a product and view the product's details, for example: "Ships on or about 07/01/25". If there is no restock date shown in the product details then the status will show "Ships in 4 to 6 months" at which that is the best estimate when that product will arrive to you AFTER ordering.

·Please note that our furniture will often sell out as Winter ends, often with extended lead times. If you would like to enjoy your new furniture the entire season then it is highly recommended to place your order now to reserve currently out of stock and arriving items. These items will often sell out before arriving to our warehouses and can take 4 to 8 months to restock.

·Our showrooms are open, however appointments are recommended. Please call 888-592-8325 or click here to schedule an appointment.

·Shipping is calculated within Continental USA. Additional Shipping Charges, Duties & applicable taxes may apply when shipping outside the Continental USA.
·Additional charges may apply for White Glove Delivery services for locations that are not within close proximity to delivery terminals. White Glove Delivery does not apply to special Made to Order items such as cushions, umbrella fabrics or furniture covers.
·Please allow extra time for White Glove Delivery and Small Truck orders (excluding small UPS shipments). Orders that have to be delivered via Small Truck may be slightly delayed leaving our warehouse as we locate a Small Truck shipper for your area.
·Free Return Shipping does not apply to orders shipped outside of the Continental USA.
·SITEWIDE Sale may not include Spectra Umbrellas, Care & Maintenance products, MTO furniture/Umbrella covers and finishes.
²Prices can change suddenly and without notice due to unforeseen inventory and supply shortages and/or unexpected large commercial, hospitality, or contract furniture orders.
·Additional Exclusions may apply

Photo Submission Notice
By submitting your photos to us, you agree to grant us a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, distribute, and display your photos on our website, social media, and marketing ads. You also represent and warrant that you have the right and authority to submit your photos to us, and that your photos do not infringe any third-party rights or violate any laws.

White Glove Delivery

White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.


In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.


  • Please allow 3-6 weeks for White Glove Services.
  • Non-White Glove, Standard Delivery is 2-7 days.
  • Preferred shipping option selected at checkout.
Receive Additional 5% OFF
Westminster Teak salutes and honors veterans, military and first responders by offering a 5% additional discount to all personnel and their spouses. Please confirm and enter the following information into the comments section during checkout:

Military:
  • Branch of Service
  • Rank
  • Honorable Discharge
Use promo code VETERAN5

The term "veteran" means a person who served in the active military, naval or air service and who was discharged or released therefrom under conditions other than dishonorable.

First Responders:
  • Organization
  • Position
Use promo code THANKYOU5

The term "first responder" is a person with specialized training who is among the first to arrive and provide assistance at the scene of an emergency, such as an accident, natural disaster, or terrorism. First responders typically include law enforcement officers, paramedics, EMT's and firefighters.

In Stock: Ships in 1-2 Business Days

Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.

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Westminster Teak California, Inc.
Stonemill Design Center
2915 Red Hill Ave, B107
Costa Mesa, CA 92626

1-888-592-8325 Ext 311 - Sales

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