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Remodeling and Home Design


Westminster Teak warrants to the original purchaser, that our furniture and its components are free of defects in material and workmanship. If you find a defect in material or workmanship, we will, at our option, repair or replace the defective components. Westminster Teak is responsible for the replaced or repaired component(s) and any shipping cost. Customer is responsible for dis-assembly and reassembly of provided component(s).

All warranties are non-transferable and are limited to the original purchaser with proof of purchase. In no event shall Westminster Teak be liable for incidental or consequential damages resulting from the use of the product.

PRODUCTS WITH MIXED MATERIALS


TeakLifetime
Stainless Steel5 years
Textilene3 years
Woven Products (Synthetic Wicker)3 years
Sunbrella Fabric5 years
Cushions/Parasol1 Year Manufacturer's Warranty on Stitching
Brass3 years

 

EXCLUSIONS
This warranty does not cover defects or damage caused by:


  • Improper assembly
  • Modification/s after purchase
  • Intentional damage, accident, misuse, abuse, or negligence
  • Normal wear and tear which includes weathering and checking
  • Damage that was a direct effect of weather related conditions

Note: Teak will require cleaning from time to time, depending on the environmental condition it's in. Regular cleaning of at least twice a year from surface dirt, environmental buildup, and everyday use will ensure a longer life of the furniture.


CUSTOM CUSHIONS
ALL SALES OF NON-STOCK CUSHIONS, INCLUDING C.O.M. (Customer's Own Material) ARE FINAL AND NOT RETURNABLE, unless error is in manufacturing.

COMMERCIAL WARRANTY
All Westminster Teak furniture warranties are limited to three years of commercial use. The exception to this policy is our umbrellas which carry a one (1) year commercial warranty only.


CONCEALED DAMAGE
We highly recommend that you unpack all packages within 48 hours of delivery of your order. Notify us and the carrier's agent of any damage to the product. Save all cartons and packing materials so that they can be used in the case a return is necessary. Take digital photos of the damaged product and packages for claims where applicable.


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  • © Copyright 1997-2016 Westminster Teak — Florida

CALIFORNIA WAREHOUSE

3030 S. Fairview St, Unit A
Santa Ana, CA 92704

1-888-592-8325 Ext 311 - Sales
1-714-545-2474 - fax



BY APPOINTMENT ONLY

 
Order line and customer service hours 8.00 AM EST - 10.00 PM EST.

FLORIDA WAREHOUSE

839 Pinewood Dr. SW
Live Oak, FL 32064

1-888-592-8325 - Sales
1-386-362-6047 - warehouse
1-419-831-2276 - fax

 
Order line and customer service hours 8.00 AM EST - 10.00 PM EST.