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Warranty

Westminster Teak warrants to the original purchaser, that our furniture and its components are free of defects in material and workmanship. If you find a defect in material or workmanship, we will, at our option, repair or replace the defective components. Westminster Teak is responsible for the replaced or repaired component(s) and any shipping cost. Customer is responsible for dis-assembly and reassembly of provided component(s).

All warranties are non-transferable and are limited to the original purchaser with proof of purchase. In no event shall Westminster Teak be liable for incidental or consequential damages resulting from the use of the product.

PRODUCTS WITH MIXED MATERIALS


TeakLifetime *
Stainless Steel5 years
Textilene3 years
Woven Products (Synthetic Wicker)3 years
Sunbrella Fabric5 years
Cushions/Parasol1 Year Manufacturer's Warranty on Stitching
Brass3 years

 

EXCLUSIONS (Furniture purchased before 2004 is excluded from the Lifetime Warranty)
This warranty does not cover defects or damage caused by:

  • Improper assembly
  • Modification/s after purchase
  • Intentional damage, accident, misuse, abuse, or negligence
  • Normal wear and tear which includes weathering and checking
  • Damage that was a direct effect of weather related conditions

* Limited 5 Year Warranty on all Teak Tiles and Planters
Anytime when wood, including teak, gets in direct contact with the ground, it is exposed to constant and permanent exposure to mold, fungus, and bacteria. Though teak is extremely resistant to rot and extreme weather, it cannot be placed in direct contact with organic material such as dirt or grass for extended periods of time without being subjected to the adverse effect of moisture, such as mold and fungus. This is also why that though teak loves water, a recognizable feature of our outdoor teak is the slats that are designed in, so as not to allow for standing water to collect on the surface of the wood.

Teak floor tiles are meant to be used on concrete or similar type (non-organic) hard surfaces.

Teak planters should primarily be used as a decorative outer covering for potted plants. There should be no direct contact with any organic material such as potting/garden soil, peat moss, etc.

Note: Teak will require cleaning from time to time, depending on the environmental condition it's in. Regular cleaning of at least twice a year from surface dirt, environmental buildup, and everyday use will ensure a longer life of the furniture.


CUSTOM CUSHIONS
ALL SALES OF NON-STOCK CUSHIONS, INCLUDING C.O.M. (Customer's Own Material) ARE FINAL AND NOT RETURNABLE, unless error is in manufacturing.

COMMERCIAL WARRANTY
All Westminster Teak furniture warranties are limited to three years of commercial use. The exception to this policy is our umbrellas which carry a one (1) year commercial warranty only.


CONCEALED DAMAGE
We highly recommend that you unpack all packages within 48 hours of delivery of your order. Notify us and the carrier's agent of any damage to the product. Save all cartons and packing materials so that they can be used in the case a return is necessary. Take digital photos of the damaged product and packages for claims where applicable.


Durable Outdoor Furniture


 




 
White Glove Delivery

White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.


In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.


  • Please allow 3-6 weeks for White Glove Services.
  • Non-White Glove, Standard Delivery is 2-7 days.
  • Preferred shipping option selected at checkout.
Receive Additional 5% OFF

Westminster Teak salutes and honors veterans by offering a 5% additional discount to all military personnel, veterans and their spouses. Please confirm and enter the following information into the comments section during checkout:

  • Branch of Service
  • Rank
  • Honorable Discharge
Use promo code VETERAN5.

The term "veteran" means a person who served in the active military, naval or air service and who was discharged or released therefrom under conditions other than dishonorable.

In Stock: Ships in 24-72 hours

Shipping within 24-72 hrs applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.

Renees

RENEE’S in Mattituck is the premier fashion and furnishings retailer on the East End of Long Island. As a third-generation family business offering men’s, women’s, and children’s clothing, and home furnishings and accessories, RENEE’S is in touch with new looks and changing trends. Impeccable customer service elevates your North Fork shopping experience.

Renee's
10095 Main Road
Mattituck, NY 11952
reneesmattituck.com

Renee's
National Marine Suppliers

National Marine Suppliers is a worldwide yacht support group providing their customers with exceptional service and industry-leading reliability.

National Marine Suppliers
2800 South West 2nd Avenue
Fort Lauderdale, FL 33315
https://nationalmarine.com/

National Marine Suppliers
Twisted Elements

International Market Square is the largest home and commercial interior design marketplace in the Upper Midwest. Open to both the home/commercial design community and the public, visitors are invited to explore our more than sixty showrooms, studios, shops, galleries, restaurants and other distinct amenities.

Twisted Elements
International Market Square
275 Market St
Minneapolis, MN 55405
1-612-305-0456
http://twisted-elements.com/

Twisted Elements
Gorsuch

Luxury resort-ready fashion and accessories from ski to sea

Gorsuch
263 E Gore Creek Dr
Vail, CO 81657

https://www.gorsuch.com

Gorsuch
Westminster Teak California, Inc.
Westminster Teak California, Inc.
3030 S. Fairview St, Unit A
Santa Ana, Orange County
CA 92704

1-888-592-8325 Ext 1 - Sales
1-714-545-2473 - Warehouse
1-714-545-2474 - Fax

Westminster Teak California, Inc.
Cox Pools (Destin, FL)

Cox Pools is a family owned business that has been serving Northwest Florida for more than 50 years, since 1958. With their specialized crews they have the experience and knowledge to build the pool of your dreams!

Cox Pools
36074 Emerald Coast Parkway
Destin, FL 32541
1-850-650-9138
http://www.coxpools.com

Cox Pools
Cox Pools (Panama City, FL)

Cox Pools is a family owned business that has been serving Northwest Florida for more than 50 years, since 1958. With their specialized crews they have the experience and knowledge to build the pool of your dreams!

Cox Pools
12216 Panama City Beach Pkwy
Panama City Beach, FL 32407
1-850-235-7957
http://www.coxpools.com

Cox Pools
Summer House Lifestyle

Summer House Lifestyle is a lifestyle boutique located in Uptown Grayton in Santa Rosa Beach, Florida. Their store offers a beautiful selection of bedding, lighting, furnishings, artwork, children’s gifts and accessories for the home.

Summer House Lifestyle
57 Uptown Grayton Circle
Santa Rosa Beach, FL 32459
1-850-231-0133
http://www.summerhouselifestyle.com

Summer House Lifestyle
Marco Island Furniture & Design
Marco Island Furniture & Design
713 Bald Eagle Drive
Marco Island, FL 34145
2399704095
http://www.marcoislandfurnitureanddesign.com

Premium Outdoor Products LLC
Premium Outdoor Products LLC
16215 State Road 50
Clermont, FL 34711
https://www.premium-outdoorproducts.com

Quality Rated Best Overall by the Wall Street Journal
Westminster Teak Furniture