How do I place an order? Select an item from the list of products categories or use the search function. To learn more about an item, click on its image. When you’ve decided on your item of choice, put in the quantity, then Click the “Add to Cart” button. You’ve just bought your first item! Review your order then Click “Continue Shopping” or “Checkout”. You will need to fill out a simple form and provide us with your credit card number. We will create an account for you and confirm your purchase via email. |
What types of payments can I make online? We accept all major credit cards including American Express, VISA, MasterCard, and Discover. Your card will not be charged until product has been shipped. |
How do I remove or cancel items from my shopping cart? Just click on “Delete” if you have not “checked out “your shopping cart. Otherwise, please call us at 1-888-592-8325 – Monday to Fri. 8:00am – 10:00pm PST. One of our customer representatives will be glad to assist you with changing or canceling your order. |
Can I ship to another address other than my billing address? Yes you can. Just enter the address you wish to have the items sent when you get to shipping information page at 'checkout process'. Its that easy! |
Can I order by phone? Yes. You can call us to order by calling 1-888-592-8325. One of our knowledgeable customer representatives would be glad to assist you. |
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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