Everything arrived in perfect shape. Your products are great. Please advise if you have any end of season sales, we might order more.
G K, Jackson, WY
Have always liked Westminster Teak- Originally used some of their work on my Fleming Trawler. Then used some in my home. This last purchase simply replaced well used tables.
HS, Vidalia, LA
I am very pleased with my furniture. It was well packed and arrived in perfect condition.
C S, La Grange, GA
GREAT SERVICE- I HAD A DAMAGED 10 YEAR OLD TEAK TABLE. WESTMINSTER REPLACED THE TABLE WITH A NEW ONE. I WAS VERY PLEASED WITH THEIR RESPONSE.
FM, Brewster, MA
You guys are the best customer service group I have ever dealt with, including those I have managed at Hilti and Lennox and the smaller portfolio companies that we have owned. Responsive, lightening fast and absolutely reliable. I was bragging on your service to my wife after my fist experience just a week ago, and you continue to surpass my expectations. By way of example, we ordered a coffee table for our cabana from another company and learned after one day that the product was in stock, and then three days later another message arrived advising they were now preparing it for shipment, and then three days later I called but it took another day to confirm the delivery date. (And at each juncture, I dealt with a different person.) So, they’re good, but not excellent, and we’re “satisfied” but not “exuberant”. Westminster Teak, on the overhand, sent a confirmation within an hour or so with a targeted delivery date that was well within our target, and then you beat that date by a day or two. Then we decided we wanted a larger size so you arranged pickup quickly and simultaneous shipping of the new table for delivery before our original “hoped for” day (Thanksgiving), and did not double charge my credit card. And when I had a question or request, you replied by e-mail within an hour, or in this latest case just a few minutes. With the quality of your products and superb customer service, I am now an “exuberant” customer for life! Thanks so very much.
W P, Tulsa, OK
Hi all -I am very impressed with the delivery, and how product was packaged. I was and am thrilled with product/furniture, also the great service. I hope this company treats the middleman with the recognition that is deserved.
K S, Brooklyn, NY
The table came in great condition. Best of all it came in a timely manner. It was just what was needed.
J J, Greensboro, NC
Terrific Teak- Best quality teak and wonderful sales staff. I highly recommend Westminster Teak for outdoor furniture!
LG, Incline Village, NV
Excellent product, speedy delivery,easy and quick to assemble - Most of my adult life I have desired a English garden bench. Now that I found the perfect, quality bench with the details I simply love, I can be happy. Looks beautiful on my front porch, enhances the entire look and appeal of the front walk and front porch. Love looking out thru our double french front doors to view the bench. The bench came in less than 7 days after ordering directly to my door, I assembled myself, without husband, and tools that were in my husband's tool box.
DE, Fredericksburg, TX
Great Customer Service- Westminster Teak not only has a fantastic product but Great Customer Service! They have always answered promptly whenever I had a question or needed assistance in ordering new cushions for my furniture!
VC, Hot Springs, AR
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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