overall good experience- All excellent except the final shipping. You should make it clear to (some) customers that even though there is a UPS tracking number, it may be given to a regular trucking company at some point in the journey. In our case the final trucking company for the delivery to our house was using a full semi-tractor. We are in an area with narrow roads and had a recent 80 mph windstorm that would have made getting to our house very difficult. We made arrangements to meet the truck a mile away so he could easily get back out of the area.
SG, Brainerd, MN
Love the chairs and would like to order cushions at some point. will let you know. Thanks
S W, Rumson, NJ
The bench arrived in good condition and as I expected
D M, Cocolalla, ID
We're very happy with the furniture. Thank you!
J S, Shoreline, Washington
Top-Notch Customer Service- Flo was absolutely wonderful to work with. When a lot of customer support agents seem to happy these days if they just answer the phone for you...she went far above what I had expected. Even answered a couple of questions for me I wasn't quite sure how to ask. Just Top-of-the-line from the first phone call to the last.
LS, LaVergne, TN
Excellent Experience- Excellent experience. Great chatting experience. Called to place my order and talked through all the choices. Chose the White Glove Delivery service and they were very flexible about postponing my delivery for a couple of weeks to accommodate my schedule. Love my table and chairs. Can't wait for my next purchase with this company.
KC, Clarkston, MI
Yes, everything arrived in great shape and we are enjoying our new table and chairs tremendously.
G S, Fair Oaks, CA
The Teak door mat is beautiful. It arrive in perfect condition and we love it. Thank you for your e-mail. We will certainly use you in the future when we are looking for teak items.
N H, Richmond, IN
I am loving the teak garden furniture, we were very pleased with quality of teak,hardware and the design etc. Delivery was prompt and without difficulty. We expect to be adding pieces to these lovely teak chairs.
N T, Key Biscayne, Florida
Good Company to deal with- I was very pleased with the service I received on my Westminster Teak order. We received the Teak Protector in a timely manner, applied it and our tables look wonderful. Glad it was recommended by our outdoor furniture maker Lloyd Flanders.
GM, Naples, FL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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International Market Square is the largest home and commercial interior design marketplace in the Upper Midwest. Open to both the home/commercial design community and the public, visitors are invited to explore our more than sixty showrooms, studios, shops, galleries, restaurants and other distinct amenities.