everything is fine, all arrived OK and easy to assemble. It was back ordered and I would have appreciated knowing this before I placed my order.

B H, Stamford, CT

We found Westminster Teak on the internet but I phoned your customer service number to place the order. I spoke with Michelle who was very helpful with the order and very knowledgable about teak. She patiently helped me order the perfect set of furniture and feel comfortable with what to expect and how to care for the wood.We purchased your Pacifica spa bench with towel rack and mat. Unfortunatley, I found a small crack in the support strip on the bench seat. Flo in your customer service department was extremely cooperative and we decided to try replacing only the top of the bench. The replacement arrived in just a few days and we put the new top on our bench. This new top looked great but did not line up exactly with the existing legs causing the bench to be slightly uneven on the floor. Again Flo addressed my concerns immediately and the next day Westminster Teak delivered to me a completely assembled perfect bench!This was the best customer service I have ever received. Everyone was courteous, understanding, prompt and made delivery and returns extremely convenient. The furniture is a wonderful honey teak color with a beautiful smooth finish. Each item is extremely well constructed.We love our new bathroom and Westminster Teak is a big part of it. Thank you for providing such a superior product with fantastic customer support

N/A, Jensen Beach, FL

The shipment arrived earlier than I had expected and product is terrific. You did an excellent job exceeding my expectations, I will buy from you again and tell my friends as well.

S T, Palm Springs, CA

The order arrived in excellent condition. We have never had faster and better service when ordering merchandise than what your company provides. The quality of your product and the easy assembly is unsurpassed. We are very pleased and appreciate your follow-up on this order.

J A, Baker City, OR

shipping was prompt and the bench is great, thank you

D S, Willcox, AZ

The teak piece arrived from UPS undamaged., It is a beautiful piece of wood.

J K, Duncan, South Carolina

Our order arrived in excellent condition and in a timely manner. We are very pleased with the small teak storage box that we purchased from you.

E H, Pittsburgh, PA

order arrived prompty, in great condition, great product.

D C, Amherst, MA

Yes, the furniture order arrived and I have assembled it. I must admit that I was a bit apprehensive about assembly since most products requiring assembly have incorrect/incomplete directions and missing parts. In your case the instructions were totally accurate and clear and all the parts were there including some extra pegs,if needed. Assembly was a breeze and we are enjoying the patio furniture immensely.

T M, Bluffton, SC

Dear Customer Service...thank you...the coffee table arrived, packaged very nicely....went together smoothly, and works well and looks great with our other pieces...thank you!

C C, Portland, Oregon