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We're open and shipping daily - COVID-19 Response
We're open and shipping daily - COVID-19 Response
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END OF THE MONTH SALE
Pre-Spring Savings on Dining SetsDeep Seating | Bath & Spa | Bar Furniture
100% Rain Forest Free Teak Furniture From Sustainable Plantations

Sale Ends Monday!
END OF THE MONTH SALE
Pre-Spring Savings on 100% Rain Forest Free Teak Furniture until Monday!
Shop Dining SetsDeep Seating | Bath & Spa | Bar Furniture
END OF MONTH SALE
Pre-Spring Savings until Monday!
Dining SetsDeep Seating | Bath & Spa
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Frequently Asked Questions

Here are some commonly asked questions that may be of assistance to you for any concerns you may have about our products and services. If you can't find the answer to your question here, feel free to contact us for a personalized response.

Most Frequently Asked Questions Furniture Care - Teak Furniture Care - Stainless Steel How to order Shipping & Returns Order Tracking Furniture Covers

 

 
Shipping & Returns

Do you accept Canadian, International Orders or ship internationally?

We do accept international orders, however due to the high cost of shipping across national borders, we cannot offer free return shipping and the customer will be responsible for the shipping cost. We ship orders to Canada, Mexico, the Bahamas, the Virgin Islands, Dominican Republic and many more. If you are interested in placing an international order, please call us at 1-888-592-8325. Please note that shipping internationally nullifies the 30 Day Money Back Guarantee with free return shipping. You will be entirely responsible for any duty, customs, or other fees that are inherited whenever goods cross borders.

Please note that international orders may require wire transfer as form of payment.

How do I return an item?

In the event you are not satisfied with your purchase, simply call or email us and we will make arrangements for a pick-up. All you have to do is to make sure that the product is in 'like new condition' and is repacked with the original packaging materials. It's that simple! Pending inspections, a refund will be issued for the full value of your purchase.

ALL SALES OF NON-STOCK CUSHIONS, INCLUDING C.O.M. (Customer's Own Material) ARE FINAL AND NOT RETURNABLE, unless error is manufacturing.

What options do you offer in shipping the products?

To further ensure that we meet every customer's unique needs, we offer you the following delivery options:

STANDARD DELIVERY
Standard shipping is curbside delivery only. It is the customer's responsibility to assist in the delivery if necessary and to remove all packaging materials which could include cardboard cartons as well as a protective wooden crate. Additional levels of delivery are available as optional choices.

INSIDE DELIVERY
This level of delivery service offered for those who prefer to have their furniture placed in the 'room of choice' at the point of delivery. We highly recommend this service to those customers whose dwelling includes apartments and multi-unit high-rises or office buildings.

Inside Delivery does not include opening and removal of the packing materials. It also does not include the assembly of furniture or moving of existing items at customer's premises. Following are pricing structure for Inside Delivery:


Inside Delivery - Ground Floor:Add $250.00
Inside Delivery - Above Ground Floor w/Elevator:Add $300.00
Inside Delivery - Above Ground Floor without/Elevator: Add $400.00 (1st floor) +$50.00/floor

WHITE GLOVE DELIVERY
White Glove Delivery is full service. Your furniture will be delivered to the location of your choice, assembled and all delivery packaging will be removed. This is HIGHLY RECOMMENDED and is the most hassle free option.

Do you offer White Glove Delivery Service?

WHITE GLOVE DELIVERY
White Glove service includes delivery with appointment, inside delivery, opening and removal of packing materials, and assembly and installation in your room of choice. The average White Glove Delivery Service will add 20% to your total order with a minimum of $250.00.

How long after placing the order will my furniture arrive?

Orders will ship from either our Florida or California warehouses within 24 business hours if items are in stock. Depending on your location from the shipping warehouse and under normal circumstances, orders will deliver anywhere in the Continental USA within 2-5 business days from the day that the order is placed. Please note that only in stock cushions are shipped together with the furniture. Otherwise, made to order cushions or umbrella fabrics are shipped separately from our vendors and usually take 6-12 weeks to deliver, depending on the off/on season. Please call 888-592-8325 and a customer service representative will be glad to assist you if your shipping needs including international orders.

How will my furniture be packaged for shipping?

We take pride in how we build our furniture and care very much in ensuring that you will receive them as beautifully as they were made, at your doorstep. We've made every effort (and are always striving to improve) to make sure that every piece of furniture reaches your home the same way it left our warehouses. The packaging of every box is inspected before each shipment. Most packages (except for small boxes) are often hand-crated before they leave our warehouses.

In Stock: Ships in 24 hrs*

Indicates that under normal circumstances your order will ship within 24 hrs from the time your order is placed excluding weekends or holidays. This normally means either the same day or the next day and is automatically included with normal ground shipping. Friday orders after 2 pm EST and all Weekend orders will ship on Monday.

What do you really mean by Risk-Free-Shopping when buying from Westminster Teak?

When you purchase furniture from Westminster Teak, you are making an investment with one of the finest in the industry. We stand behind the quality of our product. Our No Hassle 30 Day, Full Money Back Guarantee* allows you to return your purchases provided the product and packaging are in the original condition it was sent to you. Simply give us a call or email and we will make arrangements to have the furniture picked up at our expense and we'll give you a full refund or store credit, no re-stocking fee, no shipping or handling fees, No Questions Asked! Our 30 Day Money Back Guarantee ensures that you have no risk when making a Westminster Teak purchase. It's just that simple. We only ask that the furniture be packed in its original condition and in the original packing materials when delivered. There is absolutely no risk on your part.

* Applies only to Standard Delivery within the Continental USA. Does not include any other special Deliveries including White Glove. Does not apply to Reseller Orders.

Free Return Shipping*
And unlike our competitors, we will assume the high expense of shipping the furniture back to our warehouse, in the event you are unhappy with the quality of your purchase. Shipping furniture regardless of size is a very expensive affair indeed! This alone demonstrates the absolute level of confidence we have in our product.
*Free Return Shipping does not apply to Reseller Orders from Trade Accounts.

Which countries do you ship to?

We ship international, to all countries. Additional shipping charges will apply. Please Contact Us for details about other destinations, additional shipping costs and customs clearance.






 
 
*Additional 5% Off Lowest Sale Price for Veterans and Current Military, subject to verification of service. Use Promo Code VETERAN5

**Due to the current COVID-19 situation we are taking precautions as advised by healthcare officials and are operating our warehouses in a sanitary environment. We are disinfecting our showrooms, shipments and tools, regularly. Our showrooms are currently open by Appointment Only. Please call 888-592-8325 to schedule a viewing appointment.

****Shipping is calculated within Continental USA. Additional Shipping Charges, Duties & applicable taxes may apply when shipping outside the Continental USA.
***Additional charges may apply for White Glove Delivery services for locations that are not within close proximity to delivery terminals. White Glove Delivery does not apply to special Made to Order items such as cushions, umbrella fabrics or Montecito Umbrellas & Bases.
***Please allow extra time for White Glove Delivery.
*Free Return Shipping does not apply to Reseller or Trade Orders.
*SITEWIDE Sale may not include Spectra Umbrellas, Care & Maintenance products, MTO furniture covers and finishes.
Additional Exclusions may apply
Not responsible for typographical errors.
White Glove Delivery

White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.


In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.


  • Please allow 3-6 weeks for White Glove Services.
  • Non-White Glove, Standard Delivery is 2-7 days.
  • Preferred shipping option selected at checkout.
Receive Additional 5% OFF

Westminster Teak salutes and honors veterans by offering a 5% additional discount to all military personnel, veterans and their spouses. Please confirm and enter the following information into the comments section during checkout:

  • Branch of Service
  • Rank
  • Honorable Discharge
Use promo code VETERAN5.

The term "veteran" means a person who served in the active military, naval or air service and who was discharged or released therefrom under conditions other than dishonorable.

In Stock: Ships in 24 hours

Shipping within 24 hrs applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.

Renees

RENEE’S in Mattituck is the premier fashion and furnishings retailer on the East End of Long Island. As a third-generation family business offering men’s, women’s, and children’s clothing, and home furnishings and accessories, RENEE’S is in touch with new looks and changing trends. Impeccable customer service elevates your North Fork shopping experience.

Renee's
10095 Main Road
Mattituck, NY 11952
reneesmattituck.com

Renee's
National Marine Suppliers

National Marine Suppliers is a worldwide yacht support group providing their customers with exceptional service and industry-leading reliability.

National Marine Suppliers
2800 South West 2nd Avenue
Fort Lauderdale, FL 33315
https://nationalmarine.com/

National Marine Suppliers
Twisted Elements

International Market Square is the largest home and commercial interior design marketplace in the Upper Midwest. Open to both the home/commercial design community and the public, visitors are invited to explore our more than sixty showrooms, studios, shops, galleries, restaurants and other distinct amenities.

Twisted Elements
International Market Square
275 Market St
Minneapolis, MN 55405
1-612-305-0456
http://twisted-elements.com/

Twisted Elements
Gorsuch

Luxury resort-ready fashion and accessories from ski to sea

Gorsuch
263 E Gore Creek Dr
Vail, CO 81657

https://www.gorsuch.com

Gorsuch
Westminster Teak California, Inc.
Westminster Teak California, Inc.
3030 S. Fairview St, Unit A
Santa Ana, Orange County
CA 92704

1-888-592-8325 Ext 1 - Sales
1-714-545-2473 - Warehouse
1-714-545-2474 - Fax

Westminster Teak California, Inc.
Cox Pools (Destin, FL)

Cox Pools is a family owned business that has been serving Northwest Florida for more than 50 years, since 1958. With their specialized crews they have the experience and knowledge to build the pool of your dreams!

Cox Pools
36074 Emerald Coast Parkway
Destin, FL 32541
1-850-650-9138
http://www.coxpools.com

Cox Pools
Cox Pools (Panama City, FL)

Cox Pools is a family owned business that has been serving Northwest Florida for more than 50 years, since 1958. With their specialized crews they have the experience and knowledge to build the pool of your dreams!

Cox Pools
12216 Panama City Beach Pkwy
Panama City Beach, FL 32407
1-850-235-7957
http://www.coxpools.com

Cox Pools
Summer House Lifestyle

Summer House Lifestyle is a lifestyle boutique located in Uptown Grayton in Santa Rosa Beach, Florida. Their store offers a beautiful selection of bedding, lighting, furnishings, artwork, children’s gifts and accessories for the home.

Summer House Lifestyle
57 Uptown Grayton Circle
Santa Rosa Beach, FL 32459
1-850-231-0133
http://www.summerhouselifestyle.com

Summer House Lifestyle
Marco Island Furniture & Design
Marco Island Furniture & Design
713 Bald Eagle Drive
Marco Island, FL 34145
2399704095
http://www.marcoislandfurnitureanddesign.com

Premium Outdoor Products LLC
Premium Outdoor Products LLC
16215 State Road 50
Clermont, FL 34711
https://www.premium-outdoorproducts.com

Quality Rated Best Overall by the Wall Street Journal
Westminster Teak Furniture