Here are some commonly asked questions that may be of assistance to you for any concerns you may have about our products and services. If you can't find the answer to your question here, feel free to contact us for a personalized response.
Order Tracking |
Is there a way I can track my furniture during shipment? Yes! Each order has a tracking number assigned to it from our shipping vendors, which allows you to track the shipment. The tracking number is sent with an email as soon as the order is shipped from our warehouse. For orders other than those shipped via UPS, the shipping company will contact you once your order arrives in your region. They will call you and ask for you to schedule a delivery appointment, at your convenience.
|
The ship date of my back ordered items has changed. If the arrival date of back ordered items has changed on your order status page or on our website please do not worry as we will ship your order according to the date on your ORIGINAL EMAIL RECEIPT. This happens because more items were sold and the Arrival date changed to the next incoming shipment.
|
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Westminster Teak salutes and honors veterans by offering a 5% additional discount to all military personnel, veterans and their spouses. Please confirm and enter the following information into the comments section during checkout:
Shipping within 24 hrs applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
RENEE’S in Mattituck is the premier fashion and furnishings retailer on the East End of Long Island. As a third-generation family business offering men’s, women’s, and children’s clothing, and home furnishings and accessories, RENEE’S is in touch with new looks and changing trends. Impeccable customer service elevates your North Fork shopping experience.
National Marine Suppliers is a worldwide yacht support group providing their customers with exceptional service and industry-leading reliability.
International Market Square is the largest home and commercial interior design marketplace in the Upper Midwest. Open to both the home/commercial design community and the public, visitors are invited to explore our more than sixty showrooms, studios, shops, galleries, restaurants and other distinct amenities.
Luxury resort-ready fashion and accessories from ski to sea
Cox Pools is a family owned business that has been serving Northwest Florida for more than 50 years, since 1958. With their specialized crews they have the experience and knowledge to build the pool of your dreams!
Cox Pools is a family owned business that has been serving Northwest Florida for more than 50 years, since 1958. With their specialized crews they have the experience and knowledge to build the pool of your dreams!
Summer House Lifestyle is a lifestyle boutique located in Uptown Grayton in Santa Rosa Beach, Florida. Their store offers a beautiful selection of bedding, lighting, furnishings, artwork, children’s gifts and accessories for the home.