Before purchasing from your company I did some "research" from others that had dealt with you. I was convinced when I bought the few pieces I did that I would be satisfied with your styling and handicraft. I only recently learned of another outstanding attribute your customers enjoy and that's your service. I only recently noticed that when I took my teak deck furniture from its winter hibernation that two pieces of hardware that fasten the foot rest to the Barbuda Captain Teak Steamer were missing and nowhere to be found. I contacted you by Email and you asked if I could send a photo of the effected area which I did. Your almost instantaneous reaction was to let me know that you were aware of my problem and only the fact that one of your facilities had recently been flooded prevented you from curing my problem. This week I received what I needed and, indeed, rather than sending two of the needed pieces you sent me eight. Many thanks; I truly appreciate your service at least as much as I admire your styling and handicraft. What a pleasure to know that there are reputable companies in this country that are as good at customer service as you are. Thank you!!!
R R , Redding, CT
The Teak door mat is beautiful. It arrive in perfect condition and we love it. Thank you for your e-mail. We will certainly use you in the future when we are looking for teak items.
N H, Richmond, IN
Everything arrived in great condition and looks wonderful throughout our backyard decks! Thank you again for your great service.
K M, Sioux Falls, South Dakota
The order arrived intact, and delivery was speedy. It's a beautiful piece of furniture and I am enjoying it.
M M, Ramsey, NJ
I received the custom cushion for my mom's teak chair. The cushion fit beautifully.
J W, Brooklyn, New York
The teak piece arrived from UPS undamaged., It is a beautiful piece of wood.
J K, Duncan, South Carolina
We've been thrilled with our purchases from you. The orders arrived promptly and in perfect condition. The chairs, bench and table adds a warmth to our front porch that was missing before. My engineer husband was quite impressed with the ease of assembly as well as the quality of the furniture. We also used the Teak treatment products on our very old and weathered 'cheap' backyard furniture and it looks better than it did when it was new! Thanks!
S M, Houston, Texas
Hello- yes, the shipment arrived as expected, the assembly was quick and easy, and the bench is great! Thanks for the great service and product!
C L, Ridgewood, NJ
We are very happy with the teak shower bench. It is beautiful, expertly crafted and the small amount of assembly it required was very easy. There was no shipping damage, and it arrived in perfect shape.
D S, Huntington Beach, CA
Everything went perfectly. The 5' bench was quick and simple to put together. We will be returning for more teak pieces in the future. I highly recommend your website and products.
J S, Fort Thomas, KY
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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