The order arrived intact, was easy to assemble, and we are very pleased with the bench and cushion. Our only recommendation is to include a warning that the wooden pegs should be installed carefully to prevent damage. (My husband is not very experienced in construction, and was a bit too vigorous when inserting and securing the pegs.) Thank you for your product. Now, go home, and Happy Holidays!
C P, Oklahoma City, OK
The package arrived intake and in record time. I was with my sister-in-law when it arrived and she (and I ) were thrilled. It was exactly what she wanted and was the item I had been searching the internet for for over 5 months. Will definately keep your site in my favorites!
S R, Palm Beach Gardens, FL
I really appreciate your customer service attitude. In an era where so many shoddy products and even worse customer service are almost the norm, it's refreshing to deal with a retailer that takes pride in their teak furniture products and provides honest, respectful treatment to their customers.
B O, Kingwood, TX
WE LOVE our new teak wave arm chairs with custom sumbrella cushions!!!
R B, Langlois, Oregon
Love it! Arrived in great condition and was easy to assemble. Have gotten many compliments.
M G, Annapolis, Maryland
Thanks so much for your follow up. Our furniture arrived in perfect condition, with all parts intact. It is just beautiful, and we love it! We are not quite done with our construction project yet, so haven't used it much, but I know if will give us many years of pleasure. I do want to thank you for not just the superb furniture, but also the great customer service. Every question and request I had was promptly answered, and Flo was just great to work with---very professional, polite, respectful, and knowledgeable. What a pleasure to work with a company and a PERSON who all seem to care about doing the job right. This experience has helped restore my faith in humanity!
G M, Topeka, KS
Quite pleased with item purchased.Both pieces were received damage free... It was a pleasure doing business with your company.I would like to purchase some other pieces later. Service was excellent.
S R, Hollywood, Florida
Our table and chairs arrived when scheduled, beautifully packed, and exactly what we wanted. Flo was most helpful when we placed our order and in getting everything co-ordinated with the shipping company. There had to be a change made with companies and she took care of everything in a matter of a few hours. Our furniture is perfect on our porch. We are very impressed with your company and your product and would recommend Westminister Teak to everyone. Thank you.
L A, Tarboro, NC
My bench arrived safely and on time. It's fabulous. I'll keep you guys in mind for any future teak purchases. Love my bench!
S G, Hamilton, OH
The teak patio furniture is well made, and I am enjoying it very much. Thanks.
B C, Collierville, TN
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-5 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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