Received the bench and it is everything I expected. Very sturdy and very nice looking. Thanks for a quality product!
S J, Princeton, KY
Our shipment arrived in a timely manner and intact. The bench is lovely and of sturdy quality. Thank you for the inquiry.
B P, Countryside, IL
You guys are the best customer service group I have ever dealt with, including those I have managed at Hilti and Lennox and the smaller portfolio companies that we have owned. Responsive, lightening fast and absolutely reliable. I was bragging on your service to my wife after my fist experience just a week ago, and you continue to surpass my expectations. By way of example, we ordered a coffee table for our cabana from another company and learned after one day that the product was in stock, and then three days later another message arrived advising they were now preparing it for shipment, and then three days later I called but it took another day to confirm the delivery date. (And at each juncture, I dealt with a different person.) So, they’re good, but not excellent, and we’re “satisfied” but not “exuberant”. Westminster Teak, on the overhand, sent a confirmation within an hour or so with a targeted delivery date that was well within our target, and then you beat that date by a day or two. Then we decided we wanted a larger size so you arranged pickup quickly and simultaneous shipping of the new table for delivery before our original “hoped for” day (Thanksgiving), and did not double charge my credit card. And when I had a question or request, you replied by e-mail within an hour, or in this latest case just a few minutes. With the quality of your products and superb customer service, I am now an “exuberant” customer for life! Thanks so very much.
W P, Tulsa, OK
Service was verry good and helpful- Flo Jones was very helpful
RM, Nauboo, IL
Everything arrived on time and in excellent condition. I was especially pleased at how quickly the items shipped. Excellent customer service and a quality product will ensure that I will be doing business with you again in the future.
M R, Ventura, CA
If it's teak you seek, this is it!- This proves that you get what you pay for. The quality of this teak bench is fantastic. I'm really glad that I stumbled onto their website. Thank you Westminster Teak and don't ever compromise your product.
NW, Corning, NY
We are very pleased and will use your company again
P H , Savannah, GA
I love your merchandise. I got some cheaper stuff somewhere else, and it's not weathering nicely, and I'm thinking of returning it.
H G, Pacific Palisades, CA
Thanks for your note. The shipment arrived in good shape, is being used already. I'm well satisfied with the product and the service you extended me was great.
B L, Lafayette, LA
Everything was fine; arrived as scheduled, easy to assemble, great quality, happy with the product.
S F, Saratoga, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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