The bench arrived safely (no small task these days) and I put it together in minutes. Looks perfect in my new shower. Thanks for a quality product.
P D, Lawrence, KS
The shipment arrived on time and was in excellent condition. At first I was shocked at the assembly since I am not a craftsman. I talked to your technician and asked if glue joints were necessary and he assured me it was not. The ease of assembly was wonderful. After the three chairs and the table were assembled with pegs and one screw each this 72 year man had a good sense of accomplishment. Almost like I built the furniture myself.
D R, Malakoff, TX
Thank you for this follow up. The four chairs arrived just fine. Prior to their arriving, I was particularly concerned with potential shipping damage. That thought immediately was dispelled as soon as the driver unloaded the skid. Your packaging personnel should be commended for doing a great job of crating the chairs. It took a while for me to take the crating apart. But, once I did and opened the first box, I was very pleased with the chair. All four are picture perfect. We couldn't be more pleased. Thanks again for an outstanding product.
A K, Salisbury, MD
Thank you for your quick and kind response to this matter. It is so refreshing to deal with a company such as yours. I truly appreciate the credit and look forward to finishing the stool and using it in our remodeled shower. I will not hesitate to purchase from Westiminster Teak in the future. Thank you again and Happy Holidays to you!
R I, Barrington, IL
We are very happy with our purchase and as far as the packaging is concerned, everything arrived in good shape. However, we are more impressed with your customer service. Our problems were handled quickly and professionally; kudos to you customer service department.
V G, Santa Cruz, CA
Everything arrived perfectly and we are well pleased with the craftsmanship.
E V, Mount Pleasant, Michigan
We have received the order and everything was intact. We are very happy with the seat and would definitely order your products in the future.
C T, Palm Beach Gardens, FL
Upon receiving a teak table that was accidentally damaged in shipping, I want to commend you for your excellent service on returning this teak wood table and contacting me to make sure the replacement table was OK, and prompt response to my questions. First class! I will recommend your furniture and great website to friends!
C D, Clermont, FL
Yes, everything arrived intact and we are very pleased. Service is great, products are great!
C P, Sag Harbor, NY
Swing- Our swing is gorgeous!
LS, Covington, LA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-5 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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