Dear Service Reps involved with this order: Thank you for a job well done, great products (teak flooring, 2 uniquely designed teak rockers) and a satisfied customer after we reconciled my misunderstanding in a fair and rational way sans any need for emotion at all. You deserve much appreciation for living up to your advertising - Ethics and Sustainability merit loyalty from any customer seeking teak products.
N C, Sarasota, FL
The teak bench arrived in perfect condition and it is lovely. Exactly what we were looking for!
N M, Sarasota, FL
Thank you for your email and for following up. My order did arrive intact, and it was easy to install. I had a 100% positive experience dealing with customer service. It was the easiest transaction that I've experienced in recent years. It was very nice to speak with someone personally and not have to wade through computer prompts.
J T, Duxbury, MA
My order arrived promptly and safely. Thanks to Michelle for her great customer service!
J M, Woodbury, CT
Sorry, for not contacting you earlier. The shipment arrived in great shape and everything looks great. Thanks so much for your assistance on our order.
K F , Haleiwa, Hawaii
Thank you for your excellent service. The tiles were received last week, and seem to be in perfect order. We will definitely be ordering again from Westminsterteak in the future.
R T, Syracuse, NY
My new shower bench arrive as promised, and it was easy to assemble. I would highly recommend your company to my friends!Thanks for the follow up!
D H, Winchester, CA
We appreciate the way you do business. We are very happy with our purchase.
B W, Miami, FL
The teakwood table we order arrived so fast we were astounded. It was packed incredibly well. We never expected it to come in a crate. THANK YOU for sending it packed so well. We love it. It is exactly what we wanted and works great on our deck. Thank you again. Your customer service policy is the best. We'll buy again from you in the future.
R B, Maineville, OH
We received the first shipment yesterday morning. My husband called me a couple of time at work to let me know how pleased he was with the quality and workmanship of the pieces We are particulary impressed with the finish, the contruction of the table, the ease with whith the leaves store, and the substantial nature of the folding Java chairs.
B D, Middletown, CT
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-3 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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