My shipment arrived very quickly, all safe and sound. My husband had NO problems whatsoever putting everything together. I just simply LOVE it. We use it in our walk in shower. Thank you, so much !!
KG, Hudsonville, MI
everything arrived safely and undamaged. furniture looked better and felt much more sturdier than expected. we love it and will both recommend you and make future purchases from Westminster Teak in the future
W H, Ivyland, PA
The service was incredible and most importantly the product was far superior to anything we saw in stores.
D L, San Clemente, CA
Beautiful products, reliable careful shipping, superb customer service- There are two ways to get to know a company: by its products and by its response when things go wrong. My experience with Westminster Teak has been excellent in both ways. The outdoor teak products I bought from this company are beautiful in design as well as material, and were shipped carefully. I plan to enjoy these products for many years. When one of their items had a weakness, which showed up three months after I received it and caused the need for repair, Westminster Teak responded immediately. The company sent a replacement without fuss, and arranged for pickup of the repair item. This was altogether a most pleasant experience. Kudos for not just a beautiful product but also for a really user-friendly customer service!
MR, Portland, OR
Beautiful planter design in teak- The Westminster Teak planter is exactly as pictured on their website. It is not only very attractive but particularly well made, using pegs rather than screws to assemble. The teak is finger jointed maximizing the efficient use of the wood.
RD, Cohasset, MA
My order arrived intact and I am very pleased. However, I know I would be pleased - it is not my first Westrminster Teak purchase.
G B, Ft Myers, FL
got it...perfect.loved the careful packaging.love the table and chairs.again, perfect.thanks!
WV, Jordon, MI
All items have arrived before Christmas; thank you very much! The furniture are beautiful and quality of the wood and workmanship very good. We are very satisfied.
H R, Kilauea, HI
The product is great and it was shipped well and promptly which I guess is why shipping costs so much
S H, Longboat Key, FL
This is a long over due email to thank Flo and Westminister Teak for the incredible customer service on July 4th 2009 to the Smith family in Endwell NY. Your delivery of an entire Laguna deck set for a 4th of July family gathering and anniversary gift to my parents - made the party and was a tremendous gift to my parents (who have not replaced deck furniture in 25 years). The set is beautiful and the family loves it. Flo in customer service went above and beyond for delivery in a tight time frame. She is amazaing and an asset to your company. Her follow through was tenacious and professional. I would recommend your company,product and service at any time. This has been one of the best experiences in ordering furniture. Thank you so much for all that you do
J S, Hoboken, NJ
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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