Shipmt arrived and the product is great. We had no problem putting everything together. Our salesperson went above and beyond the call of duty by following up with a UPS error in date of shipment. He was terrific Thank you
S B, Armonk, NY
Outstanding product, very fast delivery, and useful website. It makes a difference!
E T, Marina del Rey, CA
The bench I ordered from you got shipped to me intact. The product itself is beautiful and amazingly comfortable to sit on. I've gotten so many compliments on the bench. Also, the call with the Customer Service agent when I placed the order was very pleasant and professional. I'm very happy with the whole process and would highly recommend your company to anybody.
H N, Fredericksburg, VA
Great addition- My new bar stool is a good addition to may high bar patio bar. I appreciate the quality. The mail service was good and the charge for assembling it was not too costly. (Being older etc. assembling things is not easy.) I am happy with my choice and love my new teak bar stool!
B, Novato, CA
I absolutely love the teak bench. It was a snap to put together.
I F, Port Charlotte, Florida
We are very pleased with our order. The pieces are very comfortable, sturdy, and were easy to assemble. We had our ten chairs and table together in about 1.5 hours. The curve of the seats makes it comfortable to sit in without cushions. This was our primary concern, given the frequency of rain in Florida - as soon as you take cushions out, you have to put them away - leading you to avoid sitting outside, either because it is too much trouble to take out the cushions, or because you left them out by accident and they are soaked. We see no need for cushions now, and can sit outside for just a cup of coffee now. We will certainly recommend the product to our friends and family.
S G, Tampa, FL
Thank you for your email and for following up. My order did arrive intact, and it was easy to install. I had a 100% positive experience dealing with customer service. It was the easiest transaction that I've experienced in recent years. It was very nice to speak with someone personally and not have to wade through computer prompts.
J T, Duxbury, MA
The furniture arrived very well packed and crated and is truly of exceptional quality, style and beauty. It has exceeded our expectations. Throughout the order and delivery process, there were occasions to lean into your customer service...also exceptional. Great work...and thanks so much for delivering a great product to the market.
T T, Longwood, FL
We are very pleased with the order #035322. The serve rep. who processed the order was very helpful. It shipped much sooner than we would have expected. The shipment arrived nicely packed with not a mark on the boxes and the merchandise was as we hoped. Quality.
L B, Litchfield, CT
Just to let you know everything arrived in great condition and I look forward to ordering more items.
D D, Spruce Head, Maine
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-4 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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