We have been meaning to write you since we received our order. The packing was perfect, everything arrived on time, four Teak folding chairs, one folding four foot table, one umbrella, two folding lounge chairs, and custom pillows (for all) were all, and without exception, as special as if they had been handmade by skilled and devoted craftsmen. All lingering doubts about the time we spent making our choices (and their higher costs) vanished within the first day. Since then we have never stopped being totally delighted with our choices and your follow through. Many, many thanks Many, many thanks
P M , Groton , MA
My teak chair arrived in absolutely perfect condition and I am delighted with it. Your joinery work and hand sanding make all the difference in the world. It is used in our walk in shower and is a wonderful to sit on in while the warm water refreshes both body and soul.. The quality of your teak is the finest I've ever seen and I look forward to the pleasure of purchasing your products again. Worth every penny.... <br> Best wishes,
J K, San Francisco, CA
Your shipment was very fast and the product arrived in perfect condition. Assembly was very easy and the bench is a high quality product. In every aspect, it was a pleasure doing business with you.
R B, Belews Creek, NC
Best customer service experience I have had in a long time !
J B , Fairfield, CT
We are very pleased with the furniture and the service.
K O, Los Angeles, CA
I just wanted to let you know how pleased we are with the covers you made for our furniture. The quality is excellent and they have already been put to good use.
D W, Duluth, Georgia
The order arrived perfectly and I am enjoying the deck tiles very much! Thank you!
R C, San Francisco, CA
I love the chairs! The shipment arrived in good shape and in a timely manner. Some damage to the out side of the boxs. Inside was packed very well and arrived in perfect condition. The chairs are heavy yet very manageable, prefect for a boat. I ordered them without fabric at the request of my seamstress. It took some time for her to get a pattern exactly right but they look great and match the other decor. It would have been wiser to have you do it. All in all I am very happy with the chairs and the customer service.
G C, Maple Valley, WA
With regards to your questions about our recent purchase from you, I (as well as the delivery person) was very impressed by your packaging job. Our 5ft. teak bench (which we love) arrived intact, but it was quite apparent that it had endured numerous "bumps & bruises" along the way. Using a wood frame to protect the cardboard and the contents seemed to provide a much needed safety shield for the teak bench.
G L, Monterey, CA
The shipment arrived without damage and when scheduled. My lounger is, by far, the finest piece of outdoor furniture that we now own. Well designed and well made using quality teak has really made all the difference between your product and other teak patio furniture that we now own. I can see where we will be doing business with Westminster in the future.
J W, Fort Meyers, FL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Westminster Teak salutes and honors veterans by offering a 5% additional discount to all military personnel, veterans and their spouses. Please confirm and enter the following information into the comments section during checkout:
Shipping within 24 hrs applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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