The shipment arrived intact with no damage. We are very happy with the quality of the pieces. We are using them on a boat and from the first day had people stop to tell us how nice the teak furniture looks. We will recommend your product to others.
S B, Centerville, Ohio
Outstanding Customer Experience- A teak sofa that I purchased last year was damaged in a winter storm (60 mph+ winds). The Westminster Teak team quickly helped me determine what replacement components I needed and sold them to me at a reasonable price. The team could not have been more helpful.
EM, Ridgewood, NJ
Our teak furniture arrived, intact, and nicely packaged. So far we are enjoying it very much.
A M, Philadelphia, PA
Yes, our furniture arrived intact and in good shape (it was very well packed!). We are enjoying it very much.Thanks for the great customer service and communications follow-up.
L S, Charlotte, North Carolina
Love the products! They are top drawer and arrived quickly, but definately worth waiting for.
S T, Boynton Beach, FL
All was intact, and I am well pleased with your furniture, I am a repeat customer as you must know! If I need anything else I will be back.
E D, Moultrie, GA
I've been meaning to write you and let you know how very pleased I am with the Barbuda-Java folding table and chairs I recently ordered. They arrived very promptly & had to wait in our garage until the gazebo arrived. Each piece was perfect. The chairs are very comfortable & don't even need seat cushions. The table is just what I wanted since it folds down to a very narrow size. The quality of everything is superb. I would like to commend Flo with whom I spoke on July 19th when I placed the order. She was pleasant, well-informed and spent time with me to make sure that I was satisfied. She was an excellent customer service rep & I hope this message will be relayed to her. I will definitely recommend Westminster Teak to anyone looking for quality furniture, fair price and excellent service.
V M, Peterborough, NH
This is a long over due email to thank Flo and Westminister Teak for the incredible customer service on July 4th 2009 to the Smith family in Endwell NY. Your delivery of an entire Laguna deck set for a 4th of July family gathering and anniversary gift to my parents - made the party and was a tremendous gift to my parents (who have not replaced deck furniture in 25 years). The set is beautiful and the family loves it. Flo in customer service went above and beyond for delivery in a tight time frame. She is amazaing and an asset to your company. Her follow through was tenacious and professional. I would recommend your company,product and service at any time. This has been one of the best experiences in ordering furniture. Thank you so much for all that you do
J S, Hoboken, NJ
The table came in great condition. Best of all it came in a timely manner. It was just what was needed.
J J, Greensboro, NC
Excellent results on 5 year old deck furniture.- I am very happy with Westminster products. I used both the cleaner and protector.
AP, Charlotte, NC
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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