Great Service- One of the chairs arrived damaged (fault of the shipper) and it was replaced quickly and with very little effort on our part.
SD, Brooklyn, NY
I had the pleasure of dealing with your representative Michelle. I cannot say enough about how she took care of my request in a very helpful and enthusiastic manner. Scheduling deliveries can be a problem but not when your dealing with Michelle. We originally ordered two Teak rocking chairs they were delivered as requested and we liked them so much we ordered a matching table and pillows. The pillows were added after Michelle sent us fabric samples to choose from. Being able to talk with a customer representative like Michelle is a real plus. I look forward to recommending your product and service to anyone who request my opinion.
L C, Myrtle Beach, SC
Fabulous product but prepare your forklift!! - Saw a teak table and chairs at Neiman Marcus Last Call, but when we went to purchase it had already been sold. This is so much nicer! We got the size table, number of chairs, and cushions we wanted. The quality is excellent and we had no problem following assembly direction. Everything was packaged in a very protective manner so items were in perfect condition. Be forewarned that the shipping crate is huge! We ordered a table that seats 12 and the delivery required a forklift. In fact, because snow and rain were in the forecast for the days immediately after deliver, I requested that the crate be placed in our garage. It just barely fit width-wise through our garage door! My only issue would be that we had to hire a "junk removal service" to get rid of the huge wooden shipping crate and numerous cardboard boxes, Styrofoam blocks, and protective cardboard panels in which our items were delivered. I asked the delivery service if they could haul the palette and crate out. They took the pallet but refused to wait to uncrate the items and take the crate with them. The crate was put together with woodscrews and actually took a while to open. I did not remove any stars for the delivery issues because we purchased a teak buffet from another company and had similar issues. I used the opportunity to have The Junk King dispose of some other household garbage requiring a special service to remove.
JR, Denver, CO
We love the furniture. The quality is excellent and the pieces are easy to assemble!
S H, Savannah, Georgia
The table arrived in excellent condition with no observed damage on the external container or the table itself. The packaging was exceptional! The table itself was protected by internal cardboard bracing inside a cardboard box which was then externally lined with plywood and covered with plastic protective coating. The entire container was placed on a pallet which was strapped to the box packaging. We are very happy with the product.
B B , Lakewood , WA
Complete line of products.- An education in teak. fast service.
DA, Berlin, MD
Wonderful product and exceptional sales lady !!- Over the years I've purchased several items from Westminster teak for myself and my children. My last experience was even better. Michelle in sales helped me decide which chairs were best with table , she helped me select best color for umbrella and went out of her way to coordinate delivery of items. She is a delight to work with and Westminster teak has the best quality bar none !!!
NV, Elberta, AL
Everything arrived in excellent condition, we are enjoying our purchase and will certainly consider your firm for future needs.
J D, Province of Ontario, Canada
Today, I received the two Java teak chairs and the two dining-room sunbrella cushions. Everything looks very nice. <br><br>Thanks
B V, New York, NY
Thanks so much for the prompt delivery of my order. The teak chairs are fantastic and your service is second to none.
S M, Haverford, PA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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