Thank you for checking. Yes, the umbrella arrived in great shape. We are completely pleased with the quality and expect to enjoy it for a long time. We would certainly use your company again
B C, Tucson, AZ
Thank you for your follow-up e-mail. Our shipment arrived in perfect condition. Given the extremely sturdy packaging, this should come as no surprise. The teak bench is beautiful, and my wife was delighted with her present. I was very pleased with every aspect of the transaction. Your sales personnel were very pleasant and helpful. The e-mail shipping notice and access to the tracking system were also appreciated. However, as many of your customers must tell you, your return guarantee was the feature that allowed me to purchase teak furniture sight unseen over the internet.
M B, Menomonee Falls, WI
Very satisfied on all counts--it's just the way i had pictured it, and arrived in excellent condition.
K C, Plattsburg, Missouri
Your teak bench arrived intact..we love it and would recommend your company to all.Thank you for producing such great quality items...it's so good to have a trustworthy vendor.
E P, Highland Mills, NY
Thank you for the helpful information. Nice teak tiles, nice company—it sure is great to find people who care and that is most definitely Westminster Teak.
D P, Scottsdale, AZ
My order arrived Tuesday afternoon and we are very pleased with the cushions. We have enjoyed the furniture for 10 years -- now we will use and enjoy it even more with the cushions.
V T, Hendersonville, NC
Good products for the price; great customer service- Price to value was the best I found. Quality is as good as most especially at the price point. The guys at the Orange County warehouse were second to none in terms of customer service.
GA, Westchester, CA
Shipment was fast. And the product is fantastic. My outdoor furniture was old and had mildew and dirt. It looks nearly new.
M G, San Diego, CA
The product is terrific, it arrived intact, it was packed unbelievably sturdy and it is just Beautiful!
K R, Lackawaxen, PA
Everything was better than expected. Nice product, nice packaging, nice instructions.
K H, Portsmouth, VA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-4 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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