What Our Customers Say ...
Thank you for your follow-up. The bench arrived quickly, and was assembled by my cabinetmaker. It is lovely, and was just what I was looking for. I am sure that it was much less expensive than a custom-built bench would have been.
M A, Pennington, NJ
My order arrived intact, due to what appeared to be the most professional crating job I've seen in awhile. Assembly was simple and the furniture looks and functions great. I would say the quality is what I expected (high) and I don't believe I could have recieved better quality for the money anywhere else. I'm sure as we add to our teak outdoor furniture, you'll be hearing from us again
M M, Austin, Texas
I have been meaning to write and thank you. First, there were multiple delivery issues, ALL of which were resolved in a timely and VERY professional manner by Michelle - she is absolutely terrific! As to the furniture, we are completely and totally pleased. The quality is superb, the visual appeal far exceeds the web pictures, and it is comfortable to relax on. Further, the fabric for the cushions (Stone Green is exactly what we were hoping for. Thank you so much.
C K, Alexandria, VA
This is a long over due email to thank Flo and Westminister Teak for the incredible customer service on July 4th 2009 to the Smith family in Endwell NY. Your delivery of an entire Laguna deck set for a 4th of July family gathering and anniversary gift to my parents - made the party and was a tremendous gift to my parents (who have not replaced deck furniture in 25 years). The set is beautiful and the family loves it. Flo in customer service went above and beyond for delivery in a tight time frame. She is amazaing and an asset to your company. Her follow through was tenacious and professional. I would recommend your company,product and service at any time. This has been one of the best experiences in ordering furniture. Thank you so much for all that you do
J S, Hoboken, NJ
Thanks very much for following-up. The shipments arrived on time and intact. The furniture and cushions are beautiful!
G C, Tampa, FL
Yes my order arrived quickly, was packaged well, and had no damage. They look very nice. I'm using them on my boat's deck so I was happy to see the locking pin which keeps them from accidentally folding. Nice touch. They also seem to be very well made. The only problems are minor. The seating height is a bit higher than my other chairs and a little too high for my deck table. I may have to cut an inch or two off the legs. Also the seating surface is not quite as comfortable as my old chairs. The seating surface on my old chairs is slightly concave downward which fits me better than the Wesminster chairs which are convex upward. All in all though I like them. I will probably order two arm chairs soon. Thanks for asking.
C R, Oakland, TN
Hello, I am sorry I did not let you know how pleased I am. I look forward to placing more orders,& referring you to others. Thank you
C W, Sparta, NJ
I cannot say enough good things about my first - but not last - experience with Westminster Teak. The shipment arrived on time and intact. The (very minor) assembly instructions were clear and concise.The table itself exceeded my expectations realtive to quality and beauty.
C A, Westborough, Massachusetts
I just received our rocking chair and I'm extremely pleased with it. The box arrived in a plywood frame that looked like it would withstand a tornado. The chair took less than 10 minutes to put together and it's now proudly sitting on our porch. I ordered the chair from Flo and she was wonderful to work with - efficient, friendly, and knowledgeable. The chair arrived exactly when promised. This won't be the last time I'll be ordering from Westminister Teak.
P R, Truckee, CA
the shipment arrived in tact and we are very pleased with the outcome using your floor tiles. We made custom sized teak mats for the shower well on our boat and also for the stair well. The look great!!
D D, Sammamish, WA