Everything was great with our order. The table arrived in good condition and was easy to assemble. We love it!
K M , Litchfield Park, AZ
the teak bench arrived on time....how unusual for a product to arrive on time....was put together by me...and i love it...thank you...for such excellent service...
J B, Los Angeles, CA
In response to your email inquiring about the above order the product arrived intact, was assembled in about 2 minutes, and was in use immediately. Excellent service!
K W, Pittsboro, NC
Thank you for your message. The bench arrived safely, with all parts in order. It was easy to assemble and looks great. I was particularly impressed by the sturdy mortise and tenon construction. The bench promises to be a durable and attractive piece.
K L, Portland, OR
It is a wonderful table and we are enjoying it very much. It arrived in good condition delivered by a very nice and caring gentleman.
S H, San Diego, CA
Arrived as promised on time and intact. Very pleased with quality and with your service
P C, Cullowhee, NC
The furniture that I have received from you is beautifully constructed and elegantly designed, and your customer service is flat out the best of any company I have ever done business with. I know this because it took three shipments before I received an undamaged table, and through all of this, the people at Westminster Teak handled these problems with an unquestioning concern for the customer and a response time that was startlingly fast. No sooner would I e-mail a picture of the damage than a replacement table would be on a truck that same day. The only fault that I can find in this whole process was the crating of the tables.The first Martinique table was damaged by UPSFreight A replacement table was sent and arrived at the house in an undamaged crate. I unpacked and assembled Table Number Two and repacked Table One in Table Two's crate. It wasn't until we started using Table Two that I discovered a crack that ran all the way through one of the leaves' slats. The next day I e-mailed a picture of the crack and offered to uncrate Table One and swap out the damaged part, but soon after, I received a very nice e-mail saying that, as a customer, I shouldn't be expected to do that, and that a replacement table was already on its way.
A S, Madison, WI
Yes, our furniture arrived intact and in good shape (it was very well packed!). We are enjoying it very much.Thanks for the great customer service and communications follow-up.
L S, Charlotte, North Carolina
Very please with everything. Assembling was a breeze.
T L, Brenham, TX
Bar arrived with crate intact. It was even better than expected.Great product !!
T D, Melbourne, FL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Please note in comments or to Customer Service Representative that you are a Veteran to receive the Additional 20% Off current sale prices. For phoned in orders, 20% OFF will show immediately on your emailed order receipt. For submitted Online orders, 20% will be taken off after the order is submitted and before your credit card is charged.
Shipping with 24 hrs applies only for Standard Delivery within the Continental USA. It does not include any other special Deliveries including White Glove.