The teak shower seat arrived in Dalton, Ga in about three days and was perfect for my brother to use in his shower and it was in perfect shape and was no problem for him to assemble. He was delighted. Thank you
H S, Dalton, GA
The order arrived quickly and in good condition. We purchased the Teak Super Cleaner and Teak Guard. The Teak Cleaner removed the old teak oil, dirt and mildew with little effort and the Teak Guard provided a better than new finish. We are very satisfied and will definitely continue to use your products
P G, Fernandina Beach, FL
The order arrived in tact and I am very impressed with the product. I look forward to using the patio furniture when the weather permits!
G G, New York, NY
We found Westminster Teak on the internet but I phoned your customer service number to place the order. I spoke with Michelle who was very helpful with the order and very knowledgable about teak. She patiently helped me order the perfect set of furniture and feel comfortable with what to expect and how to care for the wood.We purchased your Pacifica spa bench with towel rack and mat. Unfortunatley, I found a small crack in the support strip on the bench seat. Flo in your customer service department was extremely cooperative and we decided to try replacing only the top of the bench. The replacement arrived in just a few days and we put the new top on our bench. This new top looked great but did not line up exactly with the existing legs causing the bench to be slightly uneven on the floor. Again Flo addressed my concerns immediately and the next day Westminster Teak delivered to me a completely assembled perfect bench!This was the best customer service I have ever received. Everyone was courteous, understanding, prompt and made delivery and returns extremely convenient. The furniture is a wonderful honey teak color with a beautiful smooth finish. Each item is extremely well constructed.We love our new bathroom and Westminster Teak is a big part of it. Thank you for providing such a superior product with fantastic customer support
N/A, Jensen Beach, FL
I have been in the process of refinishing my decks and was finally able to assemble the bench tonight. It is absolutely better than I expected!! Beautifully finished, incredibly easy to assemble and very handsome. And it arrived in 2 days! I look forward to purchasing more of your teak next summer if not sooner. Westminster Teak certainly deserves the WSJ's award for "best overall". Thank you
M M, Malibu, CA
Every thing came in fine the furniture is great
L B, Riverwoods, Illinois
We put together my last fall's purchase. As a novice-assembler, I was thrilled that the teak chairs were put together with every part fitting so well and in such a short time. And yes, we are very pleased with our teak patio furniture!
A P, East Northport, NY
Hello, <br>I received the teak umbrella I ordered from you and it is beautiful!
G C, DAVIS, CA
Upon receiving a teak table that was accidentally damaged in shipping, I want to commend you for your excellent service on returning this teak wood table and contacting me to make sure the replacement table was OK, and prompt response to my questions. First class! I will recommend your furniture and great website to friends!
C D, Clermont, FL
I love my new towel shelf- I recently purchased: Code: 18220 Product: Towel Shelf 31.5” Measurements as shown on website are correct. The shelf fits perfectly in my bathroom. I called customer service a couple times prior to purchase and they were helpful. I am pleased with the quality also. I had to schedule the delivery with UPS which was only during my work hours. So I had them leave at my door. When I came home it was on a wooden pallet. It was not difficult to take apart, but it was just a lot of packing materials like the pallet and wood boards around. I did have help taking it apart at my front door then carried it up the stairs. As for holding towels. On one row you can roll about 5-6 bath towels. If you fold washcloths , 5 tall. Hand towels folded 3 tall. I am very pleased with my new teak purchase.
CZ, Piermont, NY
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-5 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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