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We ordered the teak outdoor patio bar from you. Your customer service was superb. Your product was shipped super fast and your packaging was "hurricane" proof. Would definitely do business again!
A N, Avon, OH
Before purchasing from your company I did some "research" from others that had dealt with you. I was convinced when I bought the few pieces I did that I would be satisfied with your styling and handicraft. I only recently learned of another outstanding attribute your customers enjoy and that's your service. I only recently noticed that when I took my teak deck furniture from its winter hibernation that two pieces of hardware that fasten the foot rest to the Barbuda Captain Teak Steamer were missing and nowhere to be found. I contacted you by Email and you asked if I could send a photo of the effected area which I did. Your almost instantaneous reaction was to let me know that you were aware of my problem and only the fact that one of your facilities had recently been flooded prevented you from curing my problem. This week I received what I needed and, indeed, rather than sending two of the needed pieces you sent me eight. Many thanks; I truly appreciate your service at least as much as I admire your styling and handicraft. What a pleasure to know that there are reputable companies in this country that are as good at customer service as you are. Thank you!!!
R R , Redding, CT
My chairs came in perfect condition,( I had paid to have them opened and set up which was great because they took away all the packing). The pillows arrived safe and sound and they all live together happily on our screened porch. Thanks for asking!
R P, Lynnfield, MA
The swing arrived undamaged, and now hangs proudly on my porch. The construction exceeded my expectations. Thank you.
R D, Loveland, CO
Thanx - - The box arrived in good condition; I was able to assemble the table in short order
D B, North Chatham, MA
The order came intact and I'm very pleased with the furniture - thanks for asking. I've had trouble with other outdoor furniture makers not being able to supply the correct cushions and/or supply them in a timely manner (Country Casual, Restoration Hardware).
E S, Bethany Beach, DE
Our shipment arrived on time and in good order. The teak wood bench is beautiful. We purchased for use in our shower in our home which is under construction. Appears sturdy and well built. Your courtesy email is a great marketing tool. It's great to deal with a company who really cares about their customer...a rare find. Would definately look to your company for future purchases.
C P, Sarasota, FL
We love the bench.Thank you for sending me a brochure. We will definitely be ordering more furniture from you next year
R M, Atherton, Ca
Thank you so much for your followup on our order! Yes, everything arrived intact, and we are very happy with it! We appreciate your customer service!
E S, Chapel Hill, NC
You were by far the best company we have ever dealt with for ordering online, shipping ect. We would definantly order from you again due to your excellence in service.
D H, Kent, WA
