I've been in retail related business and consulting to product manufactures for over 30 years. What I just witnessed is a first....beyond the courtesies expected, and a level of service I have never seen before. Westminister deserves a big "thank you". I will document the service, and will openly describe your performance as part of my frequent lectures----on service above and beyond expectations. We will be customers of your company for many years to come, and will actively promote your service and products when we can. The quality of the teak and the beauty of the set is beyond our expectations.
P H, Whittier, NC
We got our teak furniture today. It is great. You're driver was exceptionally curteous and helpful. The quality of the teak furniture is everything we hoped for. The web site was very usable and helpful and represented the product we received accurately. Thanks for a great buying experience. I expect this teak to last me a long time, the next 75 years at least.
R M, Lake Forest, CA
Our order arrived today. It was all there and in good condition. Your directions for teak table assembly were easy to follow. I found the genreal over-all quality of what we received to be equal or better than many more expensively priced teak dining sets we have seen here on Long Island. <br><br> It is refreshing to know that you truly deliver on your teak product both in the timeliness of delivery and the quality of your products. If we need additional items - you will certainly be hearing from us. <br><br> Thanks,
H A, Mattituck, NY
Hello - Yes, my shipment was received in intact. The Vogue armless chairs are just as nice as the rest of the set. I'm very happy with my purchase and have nothing but positive things to say about my overall experience with Westminster Teak.
LH, Hoboken, New Jersey
We love the furniture and it arrived in great shape
D H, Evart, MI
Everything is perfect! It arrived on time and is even better than we expected. Thanks also for the recommendation of plastic gliders for the legs of the pieces. They can be moved around easily on our stone patio.
CM, Burlington, CT
We were extremely pleased with the quality of the teak storage box, and it is keeping our cushions very dry outdoors. Thank you!
J K, Nantucket, MA
We are very happy with your fantastic service! We have never been treated so well. Not only did you immediately respond, you followed up with all details, and you seemed to care about how we felt. Every detail was taken care of so well!!! kudos to you all. We are so pleased with the furniture. Thank you again for all you did and we appreciated it all! ________________________________________
DH, Portland, OR
We are very satisfied with our recent purchase. My only comment, and it is minor, is that they arrived two hours before the scheduled delivery. It was early in the morning and I was not prepared to receive it. This would not prevent me from doing future business with you, but thought it would be helpful for you to know. The gentlemen who delivered and assembled the pieces were very kind and efficient.
D L, Manchester, MA
Everything is great. The table and chairs were straightforward to assemble (my 6 and 3 yo helped). The set looks great.
T G, St Louis, MO
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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