Thanks. The cushions arrived as scheduled, in perfect conditions and fit!
S S, Rancho Mirage, CA
The furniture that I have received from you is beautifully constructed and elegantly designed, and your customer service is flat out the best of any company I have ever done business with. I know this because it took three shipments before I received an undamaged table, and through all of this, the people at Westminster Teak handled these problems with an unquestioning concern for the customer and a response time that was startlingly fast. No sooner would I e-mail a picture of the damage than a replacement table would be on a truck that same day. The only fault that I can find in this whole process was the crating of the tables.The first Martinique table was damaged by UPSFreight A replacement table was sent and arrived at the house in an undamaged crate. I unpacked and assembled Table Number Two and repacked Table One in Table Two's crate. It wasn't until we started using Table Two that I discovered a crack that ran all the way through one of the leaves' slats. The next day I e-mailed a picture of the crack and offered to uncrate Table One and swap out the damaged part, but soon after, I received a very nice e-mail saying that, as a customer, I shouldn't be expected to do that, and that a replacement table was already on its way.
A S, Madison, WI
Solid, Beautiful Bench- This bench arrived right on time. It was easy to put together! It is quality and fits perfectly in our guest bedroom. I couldn't be happier! The lady I spoke with on the phone was knowledgeable, kind, and extremely helpful. I hope you all appreciate Flo!! She is wonderful!
AP, North Hero, VT
I am very happy with the table I\'ve ordered. I can\'t express enough my joy with the product, the coustomer service and delivery speed. I will be sure to recommend your products to everyone I\'m need of any furniture. I will be ordering more from you. So keep up the great work. Thank you
D R, Jupiter F, FL
The product arrived promptly and works very well as advertised. Thank you!
K A, Rochester, NY
Arrived early and well packed, easy to assemble. Set looks great and the sale price seemed fair. High quality product which I have recommended to friends.
M D, Wexford, PA
The Teak lounger and cushion arrived in tact and is very nice.
L T, Alexandria, Virginia
We had a great experience with Westminster Teak all of the customer service reps. were so helpful and followed-up every step of the way.
P P , Burlington, VT
It is a wonderful table and we are enjoying it very much. It arrived in good condition delivered by a very nice and caring gentleman.
S H, San Diego, CA
All pieces arrived in good condition and the furniture is fabulous!
A K, Ridgefield, CT
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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