The Westminster Difference
About Us
How are we different?
Throughout the Internet, the selection for outdoor teak garden furniture is as wide-ranging as its prices. This leaves many shoppers to often wonder why there is such a large range in price for products that look so similar. The difference is in quality. Though helpful, pictures cannot give you a fair representation of quality...and service. We're glad that you're making this effort to learn more before making your purchasing decision.
How is Westminster Teak's garden furniture different?
As one of the leading online distributors of teak furniture in North America, Westminster Teak Furniture recognizes the influence it plays on the industry and the impact it has on the environment, specifically in regard to forest conservation and management. We have made it our company’s policy to source our teak wood from sustainably harvested and credibly certified plantations. Our factory, the first to join Nusa Hijau, the Indonesian Chapter of the Global Forest Trade Network (GFTN), an initiative of WWF® (World Wildlife Fund) in the archipelago, purchases wood only from plantations managed by Perum Perhutani (The Ministry of Forestry), whose primary mission is to eliminate illegal logging and improve the management of threatened forests. It also works to promote biodiversity and the livelihoods of the people that depend on them.
A very large percentage of furniture coming out of Indonesia comes from the cottage industry. With exceptionally low labor cost, “handmade” teak furniture there could be produced at a price we in the US could hardly get for the cost of lumber. ’Cottage industry’ in Indonesia –usually operated through a loose network of home-based carpenters, craftsmen and artisans where entire families work on a particular type of teak furniture – also means there are no actual quality control procedures or processes to follow. There are no set guidelines in the selection of even basic raw materials such as teak wood, which very likely do not come from certified plantations. This makes the sourcing of the teak wood, by both local and international standards, illegal. There are no set manufacturing production standards and procedures to follow, and no modern equipment such as commercial kilns and modern plant tools and equipment, etc. These places lack the most basic modern tools we take for granted. So, the next time you shop for teak garden furniture, or any other hardwood furniture, floor or lumber for that matter, ask for the source. We know exactly where ours come from. ’Handmade’ may suggest quality and tradition here in the US but without the proper precision tools and selected raw materials, quality is often greatly compromised, especially when the furniture concerned is to be used outdoors and expected to last for a long, long time. “Handmade” is not synonymous with quality.
AT WESTMINSTER TEAK, OUR COMMITMENT TO QUALITY IS EVIDENT IN THESE KEY CONSTRUCTION FACTORS
Highlights the difference in quality.
Quality of teak wood used
Like genuine leather and other luxury materials we’ve come to appreciate, there are varying qualities of teak wood. Westminster Teak Furniture uses only premium grade 100% Tectona grandis, teak wood. Only the finest cuts are selected and used in the production of our patio furniture. Much of the lumber used in the cottage industry is of secondary quality that may include sapwood. We use only select kiln-dried teak wood with characteristics that include: straight grain structure, absence of knots, splits or cracks, and an even tone in color.
Kiln drying process
Our process takes about two weeks of kiln drying to achieve a moisture content of about 10%, and an additional 3 to 4 weeks or so of “resting” to allow the wood to reabsorb moisture in the air. This natural “reabsorption of moisture” process will ensure that the teak wood regains its dimensional stability and will not warp or split during or after the manufacturing process. This crucial stage of reabsorbing moisture also ensures the stability, of the teak outdoor furniture to withstand the rigors of climatic changes.
Joinery
All critical connections are made in the traditional mortise-and-tenon joinery with the strictest tolerances. Each piece is precision cut to ensure perfect fit using only high performance weatherproof glues. Without the use of modern machinery to produce precision cuts, the structural integrity of the furniture (especially for outdoor furniture) will always be in question. Because all our furniture are hand-assembled and then hand-sanded to a “micro-finish” ... you could say, they are very much “handmade”.
Hardware
We only use premium 316L stainless steel hardware in our furniture. Our research has shown that teak complements well with 316L stainless steel, and the market's response to it is positive as well.
Finish
Every piece of teak furniture does not leave the factory without being inspected, not only for quality in construction but for smoothness to the touch as well. Every piece is sanded with very fine grit sandpaper and buffed to a fine “micro-finish” that is silky smooth to the touch.
Packaging
We take pride in how we build our furniture, and care very much in ensuring that you will receive them as beautifully as they were made at your doorstep. We've made every effort (and always striving to improve) to make sure that every piece of furniture reaches your home the same way it left our warehouses. The packaging of every box is inspected before each shipment. Most packages (except for small boxes) are often hand-crated before they leave our warehouses.
Guarantee
Westminster Teak's product is guaranteed to withstand the test of time and the rigors of outdoor use and weathering. We also believe that providing the best quality also means providing the best guarantee. That is why we have the unmatched guarantee of:
- No Hidden Charges
- No Restocking Fee
- Free Return Shipping
Free Return Shipping is an expensive undertaking in the furniture business that none of our competitors is willing to do. This unprecedented assurance comes only with the confidence on the quality built over years of determination to produce the best quality products (does not apply to Reseller or Trade Account Orders).
