You guys are a great company to work with, and have a great product. The stuff arrived on time as promised. Everything was in great condition. And the installation was as simple as your sales folks promised. We were able to take care of installing 64 tiles in less than 30 minutes. Great job of following up too.
S Z, Rancho Santa Fe, CA
we have received our order and are completely pleased with your product. earlier this summer we ordered an outdoor table and chairs with which we are also completely pleased. lots of compliments from our friends and neighbors!
J N, Seattle, WA
i absolutely love your products. they are beautiful and everything goes together extremely well. the quality is top rate. i am a very happy customer!
M P, Cleves, OH
The shipment arrived intact and on time. Assembly was minor and we were astounded at the close tolerances of the parts which were used to connect everything - they all fit with absolute precision. We love all the items and find the quality to be at or beyond our expectations. The reason I chose Westminster Teak was due to a combination of 1. desired items, 2. description of wood and quality and 3. the Wall St. Journal survey. We were pleased with the communications, delivery time, price and everything about the order. Westminster Teak will certainly be the first place I look for similar future items. Thank you for your excellent merchandise and customer service.
J H, Aventura, FL
I am so glad you sent me the reminder, because Westminster Teak has been on my mind. I not only ordered some furniture through Michelle, but I also ordered chair cushions and special ordered cushions for some deck benches. Michelle was amazing: patient, thorough, helpful and it was a delight to work with her. Everything has been delivered on schedule and although I am waiting for the special order, I am not concerned. Westminster Teak has proven to be reliable and I have every expectation that the cushions will arrive when promised. If I gave out gold stars, you would be buried in them! Thank you very much.
M Y, Villanova, PA
I am completely satisfied. Delivery service was good, furniture was beatiful, assembly was easy, I recommend evryone.
J C, Peoria, Illinois
The storage chest arrived in great shape, was easy to assemble and looks wonderful. Thank you for doing a great job.
M L, Brookville, OH
overall good experience- All excellent except the final shipping. You should make it clear to (some) customers that even though there is a UPS tracking number, it may be given to a regular trucking company at some point in the journey. In our case the final trucking company for the delivery to our house was using a full semi-tractor. We are in an area with narrow roads and had a recent 80 mph windstorm that would have made getting to our house very difficult. We made arrangements to meet the truck a mile away so he could easily get back out of the area.
SG, Brainerd, MN
Product, delivery and service...all excellent!!!! Your side table/ottoman seems to be unique in it's versatility.
D L, San Anselmo, California
Thank you for your courtesy email. My shipment arrived intact on the day you told me it would arrive. My husband and I were impressed with the quality of your product. If we have any teakwood needs in the future we would certainly check you site first.
D S, Pierre, SD
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-4 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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