Thus far , we are very pleased with your merchandise and the timely delivery of said item. We are sure we'll be doing business with your company in the future.
S C, Seaford, New York
Thank you so much for your follow up on my order. In this day and age, it is such a relief to know that one is interacting with real human beings who genuinely care about customer relations. To answer your question, the teak tiles arrived in perfect condition, and they are just what I wanted. The look nice and were easy to lock together.
B C, Encinitas, CA
Thanks for asking. Everything arrived one day ahead of schedule, which was really nice, since I was not going to be available on the scheduled date! The wood used to frame the stack on the pallet had gotten pretty badly broken up, and some of the boxes took a bit of a beating, but the heavy cardboard did its job and protected the teak! Three cheers for heavy cardboard! Thanks again for making a great product, and for packing it well enough to survive the apes in shipping.
J S, Jacksonville, FL
Everything arrived as promised, and the furniture is beautiful. Thank you for your excellent service and products. I would definitely buy from Westminster Teak again, and will recommend you to others if I have an opportunity to do so.
D S, Seattle, WA
Arrived in great shape...love it...I'll be ordering again
E L, Wrightsville Beach, NC
My teak storage trunks arrived right on time and packed beautifully. They were completely intact and really pretty (plus functional). Thank you very much. I won't hesitate to let you know if you can help me with anything else.
S L, Longmeadow, MA
Thanks for the email follow-up. Our bath mat arrived intact and is beautifully crafted. It fits PERFECTLY in with our bathroom. If I were prone to having amorous feelings for inanimate objects, I would say that I love the mat- but that would just be weird. I will say though that we are VERY happy with your product
J N, Portland, OR
Thank you for the follow up. Yes my order arrived in tact, and in satisfactory condition. The product (lazy susan) was said to be from floor model sample. I would like to let you know I am not able to tell is it a floor sample. No scratches, dents, or dings. Very pleased with the purchase. Thanks again. ________________________________________
M P, Hainesport, NJ
All items have arrived before Christmas; thank you very much! The furniture are beautiful and quality of the wood and workmanship very good. We are very satisfied.
H R, Kilauea, HI
Thanks for your email inquiry. I'm happy to let you know that our shipment arrived as scheduled and in perfect condition. the delivery company was courteous, dependable and called ahead as requested. The chairs were packaged securely and in perfect condition. We're thrilled with the quality of the chairs and look forward to using them for a long, long time. I also appreciated your service when I placed the order--due to the size of the order, your customer service rep. agreed to waive the shipping charges and I thought that was very generous of your company. He also told me that, should I place another order in the near future (which i plan to do--I want to get a few of the 'steamer' chairs) he would try to offer me the same discounts as the sale I placed the original order under. That is the kind of attention that will make me a life-time customer! Again, we couldn't be more pleased with your service or your products. I will recommend you HIGHLY to all my friends and anyone who asks...
J S, Tiverton, R I
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-3 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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