Shipment arrived intact; teak bench is beautiful!
J K, Los Angeles, CA
Arrived on time, packed well; satisfied with quality. Will be tempted to buy more based on this experience.
E B, Dayton, TN
Thank you for your follow-up e-mail. We are absolutely thrilled with our teak table - both it's design and quality are exceptional. We will certainly keep you in mind for any of our future outdoor furniture needs.
C H, Bluffton, SC
Excellent Products and Service!- My teak shelves arrived in excellent shape, on time and looking good! Great Quality... I will finish with Protector in about two weeks and set them near the beautiful 5' Round Table I bought 4 Years ago. I'm a happy Teak Owner!
RF, Sevierville, TN
One small item needed to be shipped after the initial shipment. Other than that, the teak rocking chair is outstanding!Thank you
J P, Montverde, FL
By the way, I received my Teak Sun Lounger and love it. I placed an order for a teak umbrella this weekend. Can't wait to get it. I plan to continue to outfit my new deck with your products a piece at a time. Just love the quality and service. Keep up the good work!
A C, Colo Springs, CO
Dear Westminster Teak,<br><br>Your tracking was right on the money as the teak backless bench arrived in good condition and was assembled very quickly. It is a beautiful piece of teak furniture and will look great in the area of the back yard by the pool.<br><br> Thanks again for the professional help and advice.
R R, Houston, TX
I have made many purchases over the internet for items much smaller and of lesser value. Ordering furniture, and especially a premium brand of high quality, made me very nervous since I was not familiar with your company. My first surprise came when I received my order within three days! My second surprise came when the assembly was unbelievably easy. My third surprise came when I saw the quality of your furniture. You should be commended for your service and acknowedged for your quality. My experience was certainly "well above" my expectations and I thank you for checking with me afterwards to see if I was happy! Even though I didn't know you before, I can assure you that many of my friends now know of you and what a first class business you operate. (I guess quality products and first class service still produce the best advertising
D H, Bountiful, Utah
The teak chair arrived fine, and I am very pleased with it.
T M, Nashville, TN
You guys are the best customer service group I have ever dealt with, including those I have managed at Hilti and Lennox and the smaller portfolio companies that we have owned. Responsive, lightening fast and absolutely reliable. I was bragging on your service to my wife after my fist experience just a week ago, and you continue to surpass my expectations. By way of example, we ordered a coffee table for our cabana from another company and learned after one day that the product was in stock, and then three days later another message arrived advising they were now preparing it for shipment, and then three days later I called but it took another day to confirm the delivery date. (And at each juncture, I dealt with a different person.) So, they’re good, but not excellent, and we’re “satisfied” but not “exuberant”. Westminster Teak, on the overhand, sent a confirmation within an hour or so with a targeted delivery date that was well within our target, and then you beat that date by a day or two. Then we decided we wanted a larger size so you arranged pickup quickly and simultaneous shipping of the new table for delivery before our original “hoped for” day (Thanksgiving), and did not double charge my credit card. And when I had a question or request, you replied by e-mail within an hour, or in this latest case just a few minutes. With the quality of your products and superb customer service, I am now an “exuberant” customer for life! Thanks so very much.
W P, Tulsa, OK
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-4 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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