My teak bench showed up in perfect condition a few days earlier than expected. Assembly was easy. Most importantly, the product is of very high quality. I will look forward to ordering from you again when I'm next in the market for teak products.
C H, Stamford, CT
Thank you for following up to ensure I am happy with my latest order. As usual, everything arrived perfectly. The table and chairs are so well made. Also, the special order cushions arrived right on schedule.
V C, Smyrna, GA
Order arrived in good shape. Interesting use of wooden pegs to hold the bar stools together. Nice furniture.
G L, Agoura Hills, CA
The shipment arrived intact and the teak bench is a big hit! It was a gift so I have not seen it, but sounds like it is everything that was described on the website. Thank you very much.
E M, Graham, NC
Thank you – product arrived perfectly, assembled easily and looks awesome.
J T , Kingwood, TX
Order arrived in fine shape, easy to assemble. Neighbors are all impressed with the finish and the slight curvature of seat and lumbar compared to straight benches. Alot of folks have weather-beaten Smith & Hawkens and wonder what's next, since the Target catalog is a shadow of S&H's former self. (as I did and whence I found Westminster). Now they have a good (and maybe better) answer.
J M , Mercer Island, WA
My order arrived intact and I am very pleased. However, I know I would be pleased - it is not my first Westrminster Teak purchase.
G B, Ft Myers, FL
All items arrived intact and in good shape. My repair is complete. Thanks for your help. I am always positively impressed by your good customer service and follow-up. Thanks
M B, Larchmont, NY
The shipment arrived intact, wonderfully packed, which was very reassuring, as the likely hood that anything would have damaged the contents of the crates was nil unless the crates were damaged, and those were completely intact. It was extremely easy to put together, very well marked and explained. The quality is truly amazing, the finish is superior to anything else on the market and only comparable to Barlow Tyrie, whom I have bought from in the past. As a price comparison there is really no longer any justification for me to buy from anyone else but you, and you have definitely secured another client in me. I will be ordering more items in early spring, next year, as we are past the season now. Honestly I was impressed beyond words, I now think that Barlow Tyrie and Gloster are over priced, you have definitely killed the competition, it's just that people are not aware of Westminster Teak and generally buying something over the internet without having seen it is difficult. Your guarantee puts that to rest, except returning items is not easy either. I think Brand awareness should be your only concern, and I am sure you are doing something about it. I think that once people have seen the furniture, touched it, and are able to compare it, you would have won the battle... I will never buy from anyone else, and will try and talk people out of the other high end brands on the market, by vouching for your quality personally. Many Thanks, wonderful customer service and just an overall amazing experience.
A H, Chappaqua, NY
We are very pleased with our Westminster teak furniture. They complete the look of our recently rebuilt deck.I am not only impressed by the quality of the items, but also with the care with which they were packed. The cartons were well protected in a sturdily constructed wooden pallet and frame. There was no way they were going to be damaged en route. Well done!
P A, Avon, Connecticut
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-3 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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