Great service and beautiful products- We have purchased dining tables and chairs for the Club's deck dining area, high tops, bar stools, director chairs and occasional tables for the adjacent lounge and have found all the products to be sturdily built and beautifully finished. Our full order evolved over a couple of months and each time I e-mailed or called Jeremy he was quick in providing answers to my questions and in the case of the one broken item (out of 150+ pieces) that was damaged in shipping, he resolved the problem without fuss or any added steps for me. We're looking forward to many years comfortably seated in Westminster Teak.
SS, Hyannis Port, MA
Teak Bench restored- I recently sanded and refinished my teak bench. I used Teak Protector as the last step of the process which brought back the beautiful color of the original teak wood.
RL, Dallas, TX
Both of my orders from your firm were received in excellent order. I am extremely pleased with the service and the products you provided and will gladly endorse you whenever I can!
R N, Dunkirk, New York
Everything arrived well and all is intact. Initial impression is of high quality.
P F, Columbia Falls, MT
All the pieces that were ordered arrived on-time and in perfect condition. We enjoyed our furniture this past summer. Nearly every one of our guests commented on the quality and "good looks" of our new patio furniture. Thanks Westminster!!
J L, Elmsford, NY
I've been in retail related business and consulting to product manufactures for over 30 years. What I just witnessed is a first....beyond the courtesies expected, and a level of service I have never seen before. Westminister deserves a big "thank you". I will document the service, and will openly describe your performance as part of my frequent lectures----on service above and beyond expectations. We will be customers of your company for many years to come, and will actively promote your service and products when we can. The quality of the teak and the beauty of the set is beyond our expectations.
P H, Whittier, NC
Thank you for your follow up inquiry re my recent purchase of streamer chairs, cushions and table. All items were received in a timely fashion and were very well packaged; all items in pristine condition. Indeed, my initial opinion was to note the excellent quality of your teak products readily visible in the substantial teak itself and in the craftsmanship. Customer service was a pleasure to deal with and an integral part of a refreshing, positive shopping experience. I highly recommend your company and your fine products.
C K, Healdsburg, CA
Thank you for checking with me about my recent order. I am completely satisfied with the table. It is of exceptional quality and your speedy service really impressed me.
J R, Mahtomedi, MN
Total excellence- Simply the best teak furniture I have ever bought. I use organic cotton cushions on mine. Recommend for anyone to buy from this company. Total excellence.
BC, Santa Barbara, CA
I really appreciate your customer service attitude. In an era where so many shoddy products and even worse customer service are almost the norm, it's refreshing to deal with a retailer that takes pride in their teak furniture products and provides honest, respectful treatment to their customers.
B O, Kingwood, TX
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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