The replacement piece for the bench arrived safely and all went together without a hitch. The bench is beautiful! It is exactly as I had hoped it would be - it is always challenging to order online or from a catalog. Your quality does not disappoint, it is superb. The return of the damaged piece went smoothly, thanks to the clear instructions and tracking by your staff. All of the individuals with whom I have spoken and/or e-mailed at Westminster have been extremely helpful and courteous. I thank each for their consideration. We had a bit of a snafu to start, but the story ended well.

M F, Middlebury, VT

The teak directors chairs arrived in perfect condition. It is very fine quality teak furniture and I will keep you in mind for further purchases. Thank you for shipping my order by Consolidated Freight instead of UPS. The packing on a wood pallet worked perfectly and was very effective in preventing any damage to the teak directors chairs. It has been a pleasure doing business with you.

B A, San Jose, CA

The order (which was a present shipped to my parents) did indeed arrive intact. My parents had waited to open the boxes until my husband and I were out with them over Christmas week. (Settling into a new house a mere 2 weeks later prior to the arrival of Christmas guests, I think they were hesitant to begin a new assembly project, particularly as most of our experience in these matters is that these tasks can be a bit more time consuming than one might expect/hope!) So, my husband and my first job upon arrival was to put together the furniture. (Well, we may have indulged in a few Christmas cookies, first,but that was purely for the substanance needed for the job at hand!) I think if my folks (who helped out) had realized how easy this would be (wooden pegs and just one screw - very impressive!) they would have assembled everything the day it arrived; however, I\'m glad they waited as it was great to see first hand the quality of the workmanship, the wood, and how perfectly the pieces fit together. In short my parents were ecstatic and absolutely love the pieces. I am thrilled with the quality and how well they look at their new place. It was exactly the special gift that I was in search of to welcome my parents to their new home and also to thank them for all they have done for me over the years. You have a great product and one that everyone at Westminster Teak should be proud of. I hope that at some point my husband and I have reason to work with your company again!

L E, Denver, CO

The product was perfect. It arrived on time and the customer service was way beyond what was the norm. Thanx again for solving my problem in a courteous and professional manner.

H W, Moody, AL

Everything arrived safely and intact, despite some major external damage to the boxes. We are extremely pleased with the quality of the table and chairs! Can’t wait to enjoy them and see how they hold up in the maritime environment. Many, many thanks!

S A, Southport , NC

Everything arrived in fine shape. My husband put it together with no problem, and it now graces our porch with much beauty and class. It is extremely comfortable as well. Everyone who sees it is very impressed. Thank you for your concern and swiftness in handling my order.

M B, Greenville, South Carolina

Shipment arrive intact. Furniture is great

L L , San Diego, CA

Very pleased with the quality of the chairs and footstools, the promptness of delivery, and their condition upon arrival. I have ordered teak furniture from other suppliers and find yours, at least initially, to be a good value for the quality. I am very positively impressed with your sales and customer service departments, too. Unless something changes, I hope to place other orders with your company.

J M, Dallas, TX

Thank you for your quick and kind response to this matter. It is so refreshing to deal with a company such as yours. I truly appreciate the credit and look forward to finishing the stool and using it in our remodeled shower. I will not hesitate to purchase from Westiminster Teak in the future. Thank you again and Happy Holidays to you!

R I, Barrington, IL

I'm normally a very cynical consumer - I never respond to "Free Offers", I rarely shop online, I had never purchased anything at auction. Westminster Teak totally totally destroyed my definition of "customer service" and my skepticism! From finding you (yes, on the internet), to the auction (fun, even though your clock error had me bidding against myself until 1am), to your helpfulness on the phone (thanks to Lyon), to your shipping department (holy cow, what protective packing), and finally and empatically to your product (too bad you can't describe the feel or the smell of real quality teak) I was simply blown away. Thank you.

DW, Osprey, FL