Amazing PR, quality service and products - Michelle helped me with the purchase of a teak teak bench for the new steam shower. Keep in mind this is just a small purchase. She was so helpful and patient!! She explained their product so well. The item came well packaged and the quality is very high. I will always return to this company for future needs!
VC, Duluth, MN
The shipment arrived well-packed and we are very happy with the teak table.
C M, Hastings on Hudson, New York
We received our order in take. I was able to assemble the (2) tables within minutes, and they are very nice. We are pleased with the purchase.
L B, Lansdale, PA
I'm happy with the teak bench. It assembled easily and looks and feels great.
V C, Stamford, CT
Before purchasing from your company I did some "research" from others that had dealt with you. I was convinced when I bought the few pieces I did that I would be satisfied with your styling and handicraft. I only recently learned of another outstanding attribute your customers enjoy and that's your service. I only recently noticed that when I took my teak deck furniture from its winter hibernation that two pieces of hardware that fasten the foot rest to the Barbuda Captain Teak Steamer were missing and nowhere to be found. I contacted you by Email and you asked if I could send a photo of the effected area which I did. Your almost instantaneous reaction was to let me know that you were aware of my problem and only the fact that one of your facilities had recently been flooded prevented you from curing my problem. This week I received what I needed and, indeed, rather than sending two of the needed pieces you sent me eight. Many thanks; I truly appreciate your service at least as much as I admire your styling and handicraft. What a pleasure to know that there are reputable companies in this country that are as good at customer service as you are. Thank you!!!
R R , Redding, CT
The teak table arrived and was all I expected it to be. Thank you for your fine products. I would not hesitate to order from you again.
J M, Rockville, MD
it arrived in perfect shape, and l like the other pieces we have from you, is very beautiful in our garden patio.
H J, Poestenkill, New York
Shower bench- Well thought out design. Had reservations regarding the price of the item but after reviewing available information and comparing the bench to several competitors products, the mortise & tenon construction with dowels is far superior to screwed/bolted models available. Assembly was not complicated, item is very sturdy. Product warranty is also a plus.
RO, Vanceboro, NC
Thank you. The order arrived on time and in great condition. So far the product seems excellent.
D R, Kentfield, CA
Thank you for your follow up. The item ordered was very well packed and the delivery company was careful and handled the item very well. We are satisfied with the item and it looked in person the way I expected it to be, based on the advertising picture.
N S, Short Hills, NJ
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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