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Westminster Teak Better Business Bureau A+ Accreditation for 25 years

    MEMORIAL DAY SALE    
Get ready for summer now and save 20% off MSRP with promo code¹ USA20
Shop Dining Sets | Bar Sets | Seating Groups

Providing Lifetime Warranties to Lifetime Customers for 27 years!
    MEMORIAL DAY SALE    
Save 20% off MSRP with promo code¹ USA20
Shop Dining Sets | Bar Sets | Seating Groups

Providing Lifetime Warranties to Lifetime Customers for 27 years!
Save 20% w/ code USA20
Sale ends at Midnight!
Main Content
Frequently Asked Questions

Here are some commonly asked questions that may be of assistance to you for any concerns you may have about our products and services. If you can't find the answer to your question here, feel free to contact us for a personalized response.

Most Frequently Asked Questions Furniture Care - Teak Furniture Care - Stainless Steel Teak End Grain Charcuterie Board Care How to order Shipping & Returns Order Tracking Furniture Covers

 

 
How to order

How do I place an order?

Select an item from the list of products categories or use the search function. To learn more about an item, click on its image. When you’ve decided on your item of choice, put in the quantity, then Click the “Add to Cart” button. You’ve just bought your first item! Review your order then Click “Continue Shopping” or “Checkout”. You will need to fill out a simple form and provide us with your credit card number. We will create an account for you and confirm your purchase via email.

Can I ship to another address other than my billing address?

Yes you can. Just enter the address you wish to have the items sent when you get to shipping information page at 'checkout process'. Its that easy!

Do you charge sales tax?

At this time we charge sales tax for orders shipping to the following states:

California
Florida
Colorado
Washington

How do I save my shopping cart?

You can save your shopping cart by scrolling down to the bottom and look for the blank to enter your email address. After you enter your email address and click Save a link will be emailed to you that you can click on from any device to retrieve your cart.

What types of payments can I make online?

We accept all major credit cards including American Express, VISA, MasterCard, and Discover. Your card will not be charged until product has been shipped.

We also accept PayPal and online checks! With online checks your order ships once funds have cleared.

How do I remove or cancel items from my shopping cart?

Just click on “Remove Item” (Under the product name in the shopping cart) and the item will be removed and your cart recalculated. Otherwise, please call us at 888-592-8325 – Monday to Fri. 8:00am – 10:00pm EST or start and online chat from our "Contact Us" page and one of our Customer Service Representatives can assist you.

Do you give discounts to First Responders?

Yes, please confirm and enter the following information into the comments section of the shopping cart during checkout, which is all subject to verification:

Organization
Position
Use promo code THANKYOU5

The term "first responder" is a person with specialized training who is among the first to arrive and provide assistance at the scene of an emergency, such as an accident, natural disaster, or terrorism. First responders typically include law enforcement officers, paramedics, EMT's and firefighters.

I recently purchased an item that has since dropped in price. Can I get a price adjustment?

In the unlikely event an item's sale price drops below what you paid Westminster Teak will refund the price adjustment in the amount of the price drop within 30 days of your original purchase. Adjustments will be offered in the form of a cash or credit refund. Please contact us by phone (1-888-592-8325) or email with your Order Number and we will be glad to assist you.

Can I order by phone?

Yes. You can call us to order by calling 1-888-592-8325 during normal business hours and one of our knowledgeable customer representatives would be glad to assist you. If you are calling after hours then you may reach our answering service that can take your order or take a message. If you decide to leave a message we will contact you as soon as we can.




 

The Fine Print



VETERAN, MILITARY, AND FIRST RESPONDER DISCOUNT: Take 5% off¹ for First Responders, Veterans, and Current Military, subject to verification of service. First Responders Please Use Promo Code THANKYOU25 and include organization & position in "Order Comments" field when checking out. | Veterans and Active Duty Military please use Promo Code VETERAN25 and state Branch, Grade & Discharge Classification (if applicable) in "Order Comments" field when checking out. Failure to verify service or qualifications will nullify discount. Statements of service fall under U.S. Code, Title 18, Chapter 47, Section 1024, as it is a crime to purchase or receive military, naval, or veteran's facilities property by making any false statement or representation. This includes falsely claiming to be eligible for a military or veteran discount. The penalty for this offense is a fine or imprisonment for not more than one year, or both.

¹Promo Codes are non-transferable and cannot be combined with other promotions or discounts, nor applied to past purchases or future deliveries. Promo Codes are discounts off the MSRP of the product. Promo codes are not applicable to shipping costs, special delivery options, or treatment finishes. Furniture care products, clearance items, refurbished, blemished, or closeout Items have hard wired discounts into each clearance item and the discounts are significantly higher than the promo code offered, therefore promo codes are not applicable.

³"Order by" holiday deadlines are estimates for delivery on or before the last business day before a holiday and exclude out of stock items, items ordered with treatment finishes, MTO cushions, covers, fabrics or any orders including upgraded, optional shipping services such as White Glove delivery and Inside Delivery. Inclement weather may delay arrival.

*NOTE: Our inventory is shown in REAL-TIME. If an item is in stock it will state "In Stock: Ships within 1-3 Business Days" when viewing product details. If an item is currently out of stock then the restock date will be shown when you click on a product and view the product's details, for example: "Ships on or about 11/01/24". If there is no restock date shown in the product details then the status will show "Ships in 4 to 6 months" at which that is the best estimate when that product will arrive to you AFTER ordering.

·Please note that our furniture is selling out in record time with extended lead times. If you would like to enjoy your new furniture the entire season then it is highly recommended to place your order now to reserve currently out of stock and arriving items. These items will often sell out before arriving to our warehouses and can take 4 to 8 months to restock.

·Our showrooms are open, however appointments are recommended. Please call 888-592-8325 or click here to schedule an appointment.

·Shipping is calculated within Continental USA. Additional Shipping Charges, Duties & applicable taxes may apply when shipping outside the Continental USA.
·Additional charges may apply for White Glove Delivery services for locations that are not within close proximity to delivery terminals. White Glove Delivery does not apply to special Made to Order items such as cushions, umbrella fabrics or furniture covers.
·Please allow extra time for White Glove Delivery and Small Truck orders (excluding small UPS shipments). Orders that have to be delivered via Small Truck may be slightly delayed leaving our warehouse as we locate a Small Truck shipper for your area.
·Free Return Shipping does not apply to orders shipped outside of the Continental USA.
·SITEWIDE Sale may not include Spectra Umbrellas, Care & Maintenance products, MTO furniture/Umbrella covers and finishes.
·Prices can change suddenly and without notice due to inventory and supply shortages.
·Additional Exclusions may apply

Photo Submission Notice
By submitting your photos to us, you agree to grant us a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, distribute, and display your photos on our website, social media, and marketing ads. You also represent and warrant that you have the right and authority to submit your photos to us, and that your photos do not infringe any third-party rights or violate any laws.

White Glove Delivery

White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.


In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.


  • Please allow 3-6 weeks for White Glove Services.
  • Non-White Glove, Standard Delivery is 2-7 days.
  • Preferred shipping option selected at checkout.
Receive Additional 5% OFF
Westminster Teak salutes and honors veterans, military and first responders by offering a 5% additional discount to all personnel and their spouses. Please confirm and enter the following information into the comments section during checkout:

Military:
  • Branch of Service
  • Rank
  • Honorable Discharge
Use promo code VETERAN5

The term "veteran" means a person who served in the active military, naval or air service and who was discharged or released therefrom under conditions other than dishonorable.

First Responders:
  • Organization
  • Position
Use promo code THANKYOU5

The term "first responder" is a person with specialized training who is among the first to arrive and provide assistance at the scene of an emergency, such as an accident, natural disaster, or terrorism. First responders typically include law enforcement officers, paramedics, EMT's and firefighters.

In Stock: Ships in 3-4 Business Days

Shipping within 3-4 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.

Renees

RENEE’S in Mattituck is the premier fashion and furnishings retailer on the East End of Long Island. As a third-generation family business offering men’s, women’s, and children’s clothing, and home furnishings and accessories, RENEE’S is in touch with new looks and changing trends. Impeccable customer service elevates your North Fork shopping experience.

Renee's
10095 Main Road
Mattituck, NY 11952
reneesmattituck.com

Renee's
National Marine Suppliers

National Marine Suppliers is a worldwide yacht support group providing their customers with exceptional service and industry-leading reliability.

National Marine Suppliers
2800 South West 2nd Avenue
Fort Lauderdale, FL 33315
https://nationalmarine.com/

National Marine Suppliers
Twisted Elements

International Market Square is the largest home and commercial interior design marketplace in the Upper Midwest. Open to both the home/commercial design community and the public, visitors are invited to explore our more than sixty showrooms, studios, shops, galleries, restaurants and other distinct amenities.

Twisted Elements
International Market Square
275 Market St
Minneapolis, MN 55405
1-612-305-0456
http://twisted-elements.com/

Twisted Elements
Westminster Teak California, Inc.
Westminster Teak California, Inc.
1350 S. State College Blvd
Anaheim, Orange County
CA 92806

1-888-592-8325 Ext 311 - Sales

Westminster Teak California, Inc.