Here are some commonly asked questions that may be of assistance to you for any concerns you may have about our products and services. If you can't find the answer to your question here, feel free to contact us for a personalized response.
|How to order|
How do I place an order?
Select an item from the list of products categories or use the search function. To learn more about an item, click on its image. When you’ve decided on your item of choice, put in the quantity, then Click the “Add to Cart” button. You’ve just bought your first item! Review your order then Click “Continue Shopping” or “Checkout”. You will need to fill out a simple form and provide us with your credit card number. We will create an account for you and confirm your purchase via email.
Can I ship to another address other than my billing address?
Yes you can. Just enter the address you wish to have the items sent when you get to shipping information page at 'checkout process'. Its that easy!
What types of payments can I make online?
We accept all major credit cards including American Express, VISA, MasterCard, and Discover. Your card will not be charged until product has been shipped.
We also accept PayPal and online checks! With PayPal and online checks your order ships once funds have cleared.
How do I remove or cancel items from my shopping cart?
Just click on “Remove Item” (Under the product name in the shopping cart) and the item will be removed and your cart recalculated. Otherwise, please call us at 888-592-8325 – Monday to Fri. 8:00am – 10:00pm PST or start and online chat from our "Contact Us" page and one of our Customer Service Representatives can assist you.
Can I order by phone?
Yes. You can call us to order by calling 1-888-592-8325. One of our knowledgeable customer representatives would be glad to assist you.
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Westminster Teak salutes and honors veterans by offering a 5% additional discount to all military personnel, veterans and their spouses. Please confirm and enter the following information into the comments section during checkout:
Shipping within 24 hrs applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
From coast to coast and continent to continent, the elegant outdoor umbrellas by Santa Barbara Designs grace the exteriors of the world’s finest private residences, yacht clubs, luxury hotels, exclusive restaurants and high-profile corporate facilities.
For 30 years, Design Center of the Americas (DCOTA) has served the design community with the finest campus amenities and showrooms in the industry attracting world-class designers, architects, decorators, dealers and their clients.
The Hospitality! showroom offers a wide range of design products including floor-, and wall coverings, indoor, as well as outdoor furniture, lighting, photography and fine art. Conveniently located on the 10th floor of LA Mart at The Reef where the focus is on high-end interior design, and with ample parking within close distance from vibrant Downtown LA. The CEU-certification programs are numerous and varied.
International Market Square is the largest home and commercial interior design marketplace in the Upper Midwest. Open to both the home/commercial design community and the public, visitors are invited to explore our more than sixty showrooms, studios, shops, galleries, restaurants and other distinct amenities.
Cox Pools is a family owned business that has been serving Northwest Florida for more than 50 years, since 1958. With their specialized crews they have the experience and knowledge to build the pool of your dreams!
Summer House Lifestyle is a lifestyle boutique located in Uptown Grayton in Santa Rosa Beach, Florida. Their store offers a beautiful selection of bedding, lighting, furnishings, artwork, children’s gifts and accessories for the home.